1. Reyes Cleaning

1. Reyes Cleaning

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Reyes Cleaning

4.8 (28 reviews)
Open 7:00 am - 10:00 pm

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Response time

10 minutes

Response rate

100%

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Services - Reyes Cleaning

Deep cleaning

Maid services

Move-in or move-out cleaning

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All the windows were like this after the first "deep clean"
Lora N.

I wasn't going to write a review because I spoke to Melby about the extremely poor cleaning job (photos attached speak for themselves) and texted photos and she apologized and offered a partial refund, and apologies and trying to make things better do go a long way. But during the days since I spoke to her I discovered some things that were dishonest and that's where I do draw the line. Also Melby stated they never got complaints and I found it very weird that I was the only one with such a horrible experience since I'm not that particular so the things I noticed were pretty big deals, so I went back to Yelp and noticed a new review from someone that was 1 star abs to be honest it was more similar to my experience than the previous 5 star reviews. My experience was nothing like those 5 star reviews, from pricing to what they cleaned. It's like something changed from then to now. The recent review stated that money was missing and I immediately thought of something that I noticed but didn't mention because I trusted the honesty just the cleaning was bad. I had three pieces of sealed mail that came to my new apartment addressed to the former tenant. I just got the key that morning that the cleaning ladies arrived. I placed them on my private inside stairwell, which they did NOT clean, sweep or mop. And when they left a few hours later, two envelopes were gone, just one was still lying there. I know it didn't accidentally get swept up because they didn't clean there or think it was trash since there was one envelope still there. Again I didn't say anything because I didn't think it was a big deal but after reading the other review, i do wish I would have paid attention to what those envelopes were before I placed them down. But even after thinking about this, I still wasn't going to write a review because it wasn't something obviously malicious or devious, just made me sort of doubt the integrity after reading the other review. Two incidences is no longer a coincidence, but still I withheld writing anything. But then I spoke to my landlord And he said that the inside of the refrigerator and the inside of the Oven were completely cleaned by a professional cleaning company they did a basic cleaning of the whole unit but they included the inside of the oven and refrigerator. The reason this is important is because I have a one bedroom apartment, I told them it was two because there's a formal dining room, and Melby quoted me $200 for a deep cleaning including the inside of the refrigerator and inside of the oven but $150 without the inside of the refrigerator and inside of the oven so I said I wanted the $150 price because I saw on a previous review that someone had a three bedroom apartment and they charged her $130 and they deep cleaned very well including the ceiling fans and those were the things that I wanted the deep cleaning of...the main hard to reach areas of the house. I also didn't see the refrigerator or oven dirty at all when I first toured the house, so I planned to give it a wipe down myself which didn't seem like it would be hard. So the two ladies were cleaning for a little over two hours and I was busy downstairs cleaning things from my car before I was going to move them up so I wasn't really paying attention to what they were cleaning but after a few hours passed I went upstairs and I saw them leaving and the one thing that one of the ladies showed me was the inside of the fridge and that was the area that she seem to be the proudest of and she opened it and said she cleaned it and I know that wasn't part of what I had agreed to pay but I trusted she must've cleaned it really well so I gave her an extra $20 in tip for cleaning the inside of the refrigerator but now to know that the refrigerator was already cleaned and Melby told me later that she was told that she cleaned the inside of the refrigerator AND the oven and she didn't charge me for it , but I now know it was already cleaned professionally. I'm not saying she didn't "clean" it, but I think she knew it was already pretty clean, so whatever wipe down she gave it, she showed it to me like she worked super hard on it. That's not honest at all to appear to clean hard the areas that are already clean and to ignore the real work. Melby did have the ladies come back to clean the areas they missed but they were there for a half hour and there is still dirt and dust in so many places it's ridiculous. I'm basically recreating everything myself. Even after Melby gave me a partial refund, I still paid out of pocket $120 for pretty a huge headache. I would never recommend this cleaning. It was equivalent to hiring high school kids to clean to be honest.

Candace H.

When moving out of my apartment I had difficulty finding a cleaning service around Sacramento. The larger companies were not calling me back. I decided to go on Yelp and found Reyes Cleaning! Great customer service and quick responses. You'll receive text confirmation of your appointment as well. They were also flexible with my moving schedule as I needed to reschedule the day of. The pricing is reasonable and they do a great job! They were able to schedule a cleaning for my boyfriends house the following day. I recommend for any of your cleaning needs.

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Photo of Lucas A.
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2724

3 years ago

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Dilcia C.

Helpful 8
Thanks 1
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Oh no 1

2 years ago

Very professional and amazing quality work. They were able to follow directions and perform service with the utmost care

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Dilcia C.

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3 years ago

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Dilcia C.

Helpful 2
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2 years ago

They did a great job! I think the price was very reasonable and they were also flexible with timing

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Dilcia C.

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2 years ago

Helpful 1
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Photo of Lora N.
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50

5 years ago

Helpful 2
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5 years ago

Helpful 2
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5 years ago

Helpful 2
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5 years ago

Helpful 1
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3 years ago

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Dilcia C.

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4 years ago

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Dilcia C.

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3 years ago

I liked that the ladies cleaned the refrigerator without me asking. The prices were very competitive.

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Dilcia C.

Helpful 1
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5 years ago

Helpful 1
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4 years ago

Helpful 2
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3 years ago

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Dilcia C.

Helpful 1
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3 years ago

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Dilcia C.

Helpful 1
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5 years ago

Helpful 1
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4 years ago

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3 years ago

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Dilcia C.

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5 years ago

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5 years ago

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3 years ago

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Dilcia C.

Thank you so much! I appreciate your review. It means a lot to us.

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5 years ago

They do a great job. They are quick, efficient, and showed up on time. Everything looks spotless after. Would book them again!

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5 years ago

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5 years ago

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5 years ago

Easy to schedule with. Came on time. Did a great job. Knew what to do. Good communication. Very nice too.

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5 years ago

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5 years ago

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Review Highlights - Reyes Cleaning

We hired Reyes cleaning to do a deep clean on our house.

Mentioned in 5 reviews

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Reyes Cleaning - homecleaning - Updated July 2026

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