Last summer, 2022, I rented three bikes for myself, my sister, and a friend to explore Fred G…read more Bond, Metro Park. Lori was so helpful. She even brought us one electric bike, which I loved. Lori was there when we pulled up and when we returned. The transaction from beginning to end was easy and required no extra energy to retrieve the bikes for our Sunday bike ride. Lori even added bottled water to our bikes for hydrating. I recommend Going My Way Greenway Bikes mobile rental for quality bikes and services.

I wanted to participate in a ride but my bike was unavailable. I called a shop in Raleigh that said…read morethey rented but when I arrived, they gave me two different responses. First person said they didn't rent at all. The second person said they had to give all their bikes to an event happening that day. Luckily I found Lori's rental service. Her service was fantastic! She met me at a designated location with a nice hybrid, including helmet, lock, and flat repair kit. She was informative of the vast trails to ride in the area. She was so great that I look forward to my bike being unavailable again so I can rent one from Lori at Going my way, Greenway rentals.

I am in the market for a kayak. Having zero knowledge and experience, I visited this location on…read morerecommendation of a more experienced, avid kayaker. While their selection was limited due to it being the off-season and changeover for next season's new models, staff was friendly, knowledgeable and informative. I learned a lot about the different styles of kayaks, paddles and personal flotation devices (PFDs). I walked away with considerable knowledge to weigh my options before making a commitment. They also offer classes and instruction on water safety and skills enhancement. Highly recommend visiting!

I would never recommend this store to anyone. Me and my boyfriend came in- as SOON as we walked in…read morethe man was saying "we don't have anything for you" REPEATEDLY. My boyfriend is African American and I'm white- not sure if it was a race thing but it's so unacceptable. My boyfriend was nice and kept trying to talk to him and figure out what kind of bikes they had and the guy insisted on continuing to tell us that they didn't have anything for us. Finally he told us that there was only 5 bikes available- but I guess he thought they were out of our price range because he said they're "2,000 though". I guess he thought we couldn't afford it. Overall a AWFUL experience and it's safe to say me and my boyfriend will never return. I would never in my life recommend this store to anyone. Update- called and spoke with the owner to let him know about the service. He was just as rude as the employee, and didn't really seem to care about the feedback. Sad as an owner of a business you don't see feedback as positive and a chance for growth. As a personal trainer very local to this area it's safe to say I will never recommend this to any of the clients I have

The Bike Barn can be a little challenging to find if you are looking at a map instead of being…read moregiven directions because its on Doyle Street and one of the streets that looks like you could access it from actually goes over it. Once you've found it, though, it's straight forward. They have a small fleet of bicycles and helmets which they will loan to you for use on the Dick & Willie Passage Rail Trail. The trail is currently 4.5 miles long but a new expansion should open in the Fall of 2018. (Be aware that the Bike Barn is seasonal and will close for the winter some time in October). From the bike barn, if you turn right, the trail is almost all downhill. It's very pretty and there is access to Uptown Martinsville from the Uptown Connection Trail that connects to the DIck and WIllie along this part. Obviously, you'll have to pedal coming back to the barn from that direction but its not too bad. Take water because you will exert yourself a little but couch potatos should fear not. If you turn left out of bike barn along the trail, you go up some, then down. Again, the gradient is not all that bad coming back. This part of the trail has more industrial buildings along it but it is still pretty. This is the leg of the trail that is being lengthened and it will eventually go all the way out to the Smith River Sports Complex.

If you've never ridden an E-bike, now's your chance. This was my first time and I had a blast. We…read morehad a pleasant ride over to the quarry and around Salem Lake. The bike was easy to get used to and so helpful on the inclines.

Rented an electric bike for several hours. First time doing that. Staff gave a nice one-on-one…read moreorientation to using the bike, a lock and a helmet. It was sort of expensive but it was my first time renting an electric bike so I have nothing to compare it to. I would do it again b/c the electric bike really allowed me to see all of Winston-Salem and the historic neighborhoods, colleges, breweries and trails that I wanted to cover in one day. The staff gave tons of suggestions for things to see while on the bike, and also for dinner & places to stay ... really thought the staff were passionate about their rentals and their charming city!

The repaired my back flat on an e-bike. Went flat again in less than a month which can happen due…read moreto road conditions but I thought perhaps something internal to the rim caused it. Took it back to then during peak bike repair days for students returning to campus. They may seem brusk to some when being honest about times, conditions, etc. They are HONEST and fit in a same-day flat repair only to charge me nothing saying they found a washer accidentally left in the tire from the last flat fix. AMAZING! Trust the staff, even if they speak frankly. They are VERY up front and honest and, very importantly, do excellent work at good prices/rates.

I bought a tire repair kit and some oil for chain today. I wasn't sure what was best type of kit…read morefor my bike but Cody took the time to explain the different types of kits, pumps, etc as well as show me what I'd need to do in event of a flat tire so as to ensure I am prepared if (when ?) that unfortunate day comes. I really appreciate the patience he showed to me as I'm not the most mechanically inclined individual. Highly recommend this bike shop.

I love this place! Frank and Johanna were very helpful and knowledgeable on all of the different…read moreebike options. Great selection if you're in the market- they are so much fun to ride!

The owner, Frank, was super nice and willing to talk eBikes all day! The pricing was great…read moreconsidering all the service that comes with it. They have bikes to try and even some for rental... I wouldn't go anywhere else in the area!

Located next to the Antiquity Trail, you can connect to several others for 8 miles out and back…read more The store owner Grace was super knowledgeable about gave us great instructions and a route to follow. Grace even loaned us her personal bike so the wife and I could both have a bike. The trail is a lot of fun and the e-bikes made it a great ride. We had a blast!

Nice wonderful people Explains everything to you and spend time with you answering questions.read more

I looked online for a way to directly submit my feedback via email and found nothing, so here we…read moreare. I've had decent experiences with TCM - them giving me a screw for me my cleats (and selling me on for a dollar another time - loc tite was not working), selling me tires, assembling a bike that was shipped to me, but the last visit left me cold. I have an old beater Giant hybrid with gear issues. Brought it in to have that looked at, and experienced an aggressive upsell, for tuneup, replace all cables, get new tubes and tires. I said no and got push back that the brake cables were "pretty gunked up" and needed to be replaced. Umm .... still a no. Does clean machines pay it's employees commission on repairs? Kind of got that impression. So I agreed to a tuneup since it was explained that the gear issues would be fixed as part of that. (A tube blew out during the tuneup, stuff happens.) Rode home - gear issues so turned around and brought the bike back in, and after a few minutes was told that the gears were too old and worn to be fixed. Not sure about that, but things degraded two rides later - yesterday the bike was popping out of gear, and I broke the chain I am 100% sure for that reason. I would have appreciated them owning up right up front that the repair was not good, and not trying to shunt me into work I did not want or need.

Bought a bike here recently. Super happy with my experience. I stopped in during the week and…read morelooked at their stock and talked about a few bikes. They encouraged me to test one out too, which was awesome! Then I came back a few days later after they got some more inventory and made a purchase. I am new-ish to biking and found the staff to be very excellent in providing recommendations to suit my interests, budget, and goals. Didn't try to sell me everything in the store, just what i needed and wanted for my new hobby! They adjusted the seat for me and helped me get a pump and some bike accessories. They also have a little repair shop so if I have any issues or need adjustments, I will come to them first! Highly recommend.

We had a wonderful time exploring historic Winston-Salem on the trolley with Rylee at the helm. She…read morewas well-informed about the history of W-S and its many historic structures. I would highly recommend this tour!

Rented a bike to transport to Mt. Airy, NC to ride the Granite City Greenway. They were most…read moreaccommodating. I had intended to rent an e-bike but they were concerned that my bike rack was not certified to carry the weight of the ebike. They did a search for my rack but could not find it and we agreed we would just rent a regular pedal bike. I appreciate their concern and ability to accommodate my change in bike rentals. Staff is most helpful and very friendly.

Visiting and being serviced by Recycles feels like you are stepping back in time, and I mean that…read morein the most wonderful way! This place is a gem!! You just don't find service and care like this anymore. Several years ago I bought a 70's three-speed bike online. Three speed bikes have a special place in my heart because that was the first kind of bicycle that my grandfather bought for me back in the '60s. Right before the pandemic one of the pedals fell off and for 3 years it has been sitting in my shed. I decided a few weeks ago to bring it to a bicycle shop to get it replaced, and I am so glad that I did! Recycles is located on Spring Garden Street right by Mendenhall which is where I lived when I went to UNCG. Lots of nostalgia visiting that shop and parking in the neighborhood. I loved it! I lived in a bottom floor studio by Mendenhall and Carr for $85 a month! Although the shop has the latest in equipment and technology, it has a very old fashioned feel to it that I really loved. What really makes this place tick is its owner and operator, Merritt White. As soon as I walked into the shop with my bike and waited my turn, I was so impressed how personal he was with each of his customers. Nobody was rushed, all questions were thoroughly answered and you felt like he had a personal relationship with every one of his customers, whether they were young or old, replacing a tire or wanting to enhance their bike in whatever way. Merritt had all the answers! He told me to come back in 45 minutes and so I thoroughly enjoyed walking down to Tate Street and visiting my old haunts like the Taylor theater and the music building. Upon my return, my bike was fixed and I was thrilled to have it back. I was so impressed with Merritt and his his shop that I had him also replace the tires on my other old fashioned bike. Now I'm riding around my neighborhood in cool White Walls! Who the hell do I think I am? Lol I happened to notice that Recycles also recycles old bikes ( hence, the name!) and donates them or sells them cheaply to those in need. With that in mind, I donated a really cool red bike that I had in my shed and hope Recycles finds a good home for it. Should make some kid happy! Ladies and gentlemen, this is the place to go whether you have an old bike or a new one. He is very knowledgeable and I marveled listening to him talk to each customer. While I waited my turn, there was a young boy with his mom, an avid racer, a new customer and people from all walks of life. Each one was made to feel special, as if they were family, And it was obvious several customers have a long-term relationship with Recycles. I was extremely impressed with the customer service and the service I received. With the weather getting warmer and Greensboro becoming a friendlier place for bicyclists, I cannot think of a better resource for us to have than Recycles. Conveniently located by UNCG and run by a knowledgeable and personable bicyclist, I would say this is definitely the place to go if you are needing advice, gear, equipment, whether your bike is new or old. In no time at all, Recycles will make you feel welcome. listened to and serviced in the best possible way. Got to go. It's time to ride around my neighborhood in my fancy new white walls! Don't be jealous. Go to Recycles and get your own!!

So stoked I found this place!! New to Greensboro from…read moreHawaii and was looking for a bike shop to repair and tune up my bike that was damaged in shipping. Merritt (owner) and James were so easy to work with. Quality service that made me feel like home. Merritt hooked my bike up the same day I brought it in and it didn't cost me an arm and a leg. Needless to say I'd recommend this shop to anyone that needs a knowledgeable bike staff that offers quality service. Mahalo