They robbed me of 700$ they didn't fix the car . They told me they didn't know how to fix it and…read moresuggested I take it to the dealership. My car is not drivable and I'm out 700$. They are crooks!

I had the absolute best experience with this mobile mechanic service. They worked on my Rolls Royce…read morewith the kind of honesty, care, and attention to detail that is nearly impossible to find these days. Luis, in particular, was phenomenal--hard-working and knowledgeable I've dealt with countless reviews over the last 20 years and their service is as deserving as any 5 stars I've left. From start to finish, everything was transparent, fair, and handled with true expertise. They went above and beyond to make sure everything was perfect. If you're looking for someone you can truly trust with your vehicle--whether it's a luxury car or your daily driver--this is the team. I would give them 10 stars if I could. Highly, highly recommend!

Super quick response and great service on a holiday....nice guys and very fair on the…read moreprice...highly recommend!

This place is amazing. I've only lived in Summerville for two years, and this is already my third…read moretime coming here. The first two times new tires on two separate cars. This time was because I hit a curb and blew out my tire, but even then the service was incredible. They're efficient and organized--even when I showed up 10 minutes before opening, there were already about 20 people in line, and I still had my tire replaced, rotated, and ready to go in just one hour. I didn't have an appointment this time either, but they were still super friendly and helpful. They've definitely earned my business, and I'll recommend them to anyone.

Originally was satistified with this location. I am updating my review now as we had a bad…read moreexperience. My wife's car was shaking when driving at a specific MPH. We choose Gerald's as we trust them. We dropped it off at night, so they could diagnose the issue. They called us and said after inspection it was a tire issue. We went ahead with the service as they recommended it. When they called us to pick it up, I asked if they were able to confirm if the issue was resolved. If not, we could have it further diagonsed and resolve the issue. They told me they do not drive the cars after installing tires. Odd as how would they be able to confirm if the issue was resolved? Continuing to trust them, we picked it up and our car. Unfortunately for us, we have two new tires and a car that still shakes.

I'll spare the details but the communication was awful. Im a pretty patient and understanding…read moreperson when it comes to mistakes but i began to get frustrated when what they were doing seems unethical. They increased the charge of my diagnosis twice and didnt mention the increase until after the fact. I just wanted my vehicle out of there and during the check out process i was almost overcharged $150 after disputing it. It was a mistake on their part but those mistakes occured throughout my entire experience. They also have an AI bot who takes calls and its very frustrating. They are also extremely over priced. As soon as i got my vehicle back i called other shops and they were a 1/3 of the price cheaper than what was quoted. Please spend your time and money elsewhere.

We brought our car in on a Saturday for a specific noise during light acceleration and an overdue…read moreoil change. After diagnostics, we were told the noise was from the CV axles (and that brakes were also needed). We agreed to replace only the axles, quoted at $1,600+, and were told the car would be ready Monday or early Tuesday. From there, communication completely broke down. We received no proactive updates. Multiple calls were routed through an AI system with no callbacks. When I finally reached a person, I was told the staff member handling our car had been out sick and that parts were delayed due to a storm. Totally understandable -- but no one called us, despite us coordinating work, school, therapy appointments, and Uber with one car. We were then told the car would be ready Wednesday, but again received no call. On Wednesday, we were told one axle never arrived and repairs would be done Thursday -- again, no prior notification. When I picked the car up Thursday and paid $1,500, the exact same noise was still present within a quarter mile of driving. I immediately returned. After initially being told it was due to not replacing the brakes (it was not a braking noise), they test-drove the car and then said the real issue was a gunked-up timing chain/belt, which they "fixed" with another oil change and flush. The noise stopped. That raises a serious concern: why were $1,500 axle replacements done when the original issue was misdiagnosed and resolved with an oil change? Had this been correctly identified, we would have made very different decisions. Between the misdiagnosis, repeated missed timelines, lack of communication, and unnecessary expense, this experience was extremely frustrating and left us without confidence in the work performed.

We have usually been dealership folks just because we change cars out too often and they're always…read moreunder warranty. However, after recently moving to Summerville and recently keeping cars past their warranty, we were on the lookout for a local mechanic. We saw many positive reviews on Morrison and also on the phone they were extremely polite. Recently took the Volvo in for a brake line flush for preventative maintenance plus it was braking kinda funny, they took care of us and had us in and out around lunchtime. Clean shop, friendly folks, and prices were very reasonable. Taking the kid's BRZ in this week for some preventative maintenance and confident they'll take just as good care of us then as they did in the past. Overall, Kenny and Laura are great folks with a great attitude.

I initially went to Morris automotive several months ago due to their positive reviews. Since that…read moretime, I've had my vehicle repaired by Morrison automotive twice. Both times my vehicle was quickly diagnosed and repaired in a timely manner which I truly appreciated. The owner is very approachable and helpful. Today my driver's window became stuck in a "down" position after I ordered my morning Latte and I could not get it to roll up. It was cold and drizzling outside, and I went to Morrison to ask for help. The owner, I think his name is Kenny came out and helped roll it up! He offered to get me a price quote on a new window switch and contact me in a couple of days with a quote. I am so thankful that Morris Nissan was able to help me and is available to assist with my vehicle needs.

Very helpful and friendly. I got there 15 minutes before closing, I asked them if they can put air…read morepressure on my tires. The symbol in the screen was present because of the cold weather.

Mavis Tires team at 1715 Old Trolley Rd in Summerville, SC did excellent job replacing old tires on…read moremy car! They were prompt, friendly, and professional, and patiently answered all my questions. I would highly recommend them!

Great shop. It took another shop 3 months to do what these guys did in 3 hours. I have found my new…read moremechanic. Polite and very considerate.

Avoid this shop!! I brought my car here. It wasn't running…read moreand I needed answers so I could get it fixed. I called everyday to check in. No one knew anything. Took two weeks to get a diagnostic and a fuel pump. $1280 later. My car didn't even need a fuel pump, still wouldn't run. I winded up towing my car somewhere else. Horrible care and service.

I had this shop replace my oil pan gasket and do some transmission work on my 66 mustang, and they…read moremessed up both. My oil pan gasket leaks a ton of oil, and when I took it back to get it fixed, they blamed the leak on my oil pressure sending unit. When I got the car home, I cleaned all the oil off and the only leak was from the rear of the oil pan. The transmission work I had done they completely messed up. I had the bellhousing replaced, clutch fork replaced, and some other stuff. Recently, I noticed my clutch pedal feeling very heavy and my transmission started grinding when I shift. I pulled the transmission and found that Edwards hadn't put all the fluid that leaked out when they pulled the transmission. There was only 1.5 quarts, when there should be 3 quarts. And to top it all off, none of the bolts for my clutch where tight. Some were hand tight. Because of Edwards, my transmission is destroyed and I have had to replace it myself, and my clutch which was $1,000, is potentially destroyed. Do NOT take your car here

DON'T bring your car here! I turned in my vehicle on 11/18 for some suspension repair, brake work…read moreand tire rotation totalling over $2,000. When I picked up my car, my emergency brake no longer worked -- technician failed to properly restore the vehicle to safe working condition. Owner then called me numerous times claiming I am being dishonest on my review and then, just today, threatened to sue me because I exposed the shop for faulty repairs. I will NEVER AGAIN allow Edwards Automotive to touch my vehicle for any reason. UPDATE: 11/22/2024 @ 4pm Independent repair shop found and fixed this problem caused by Edwards Automotive: "Emergency brake not attached to rear drum on driver's side." Facts matter.

0 stars if I could. Technicians are rude and 1/2 the time don't know what they're doing. $164 to…read morechange battery terminals ??? Two technicians were working on 1 car, one said they pulled it into the shop so we have to pay for diagnostic while the other said they never touched it. Car sat there for 2 days for nothing.

Dropped my truck off for my appointment at noon. simple alignment job. 4:55 comes around and still…read morehaven't heard anything, called up they said the ball joints were broken and the tires had wires and they couldn't do an alignment. upon inspecting my own vehicle, none of this proved to be true. seems like they forgot to work on my truck and just claimed some bs to dig themselves out the hole.