I booked an appointment online, I got notification that my request was sent. Then I get an email a…read morecouple of days later that my appointment was canceled. It would be nice to actually. Talk to someone instead of having a generated email appointments, I don't recommend at all

I cancelled an appointment three weeks in advance. That was a week ago. I have not received a…read morerefund for my $30 deposit. I have called several times and even spoke to Deana, the owner, who acknowledged receiving my message and said she would refund it. Not a good way to do business. I will never book an appointment there again.

I would not go here for a professional looking haircut…read more.. I came into this salon excited for a fresh balayage and to go lighter again after growing out my natural deep blonde/light brunette color over the past few years. I asked for a natural-looking balayage with lighter face-framing pieces, lighter ends, and help reducing brassiness while keeping the overall look soft, natural and blended. What I left with was very different from what I asked for. And unfortunately, I was honestly embarrassed by my hair and think it looked much worse than the brassier, natural, and uncolored hair I originally came in with. I was given what felt like a very minimal partial balayage instead of the full service I paid for, along with choppy bangs I did not expect. And the appointment took forever wasting my time and money due to "social media content creation" and stepping up her phone for videos. Unfortunately now, the color is uneven--one side of my head is extremely noticeably lighter and more bleached than the other--and I have a very harsh, unblended root line instead of the soft grow-out I requested. It does not feel cohesive or natural at all, and nothing like my reference photos. The appointment also ran over five hours just for the first, unfinished, appointment. During that time, there were moments where I felt the attention to my hair wasn't consistent or really there at all. The attention rather was on the social media content. Overall, I left feeling like the result didn't match the consultation or what I paid for ($195 + tip). I also want to mention that I was told I would HAVE to come back for a "touch-up" due to time constraints, and that it would be complimentary - which number one I didn't need to have come back if she would've done the correct thing that I asked for which was the balayage and highlights and facial framing and wouldn't have been on the phone so much... it was very disappointing. When I returned, I was told I would need to pay for a full balayage again, even though I had already spent close to $250 including tip. I only thought I was concerned because I didn't want them to damage and completely dry out my hair. The entire experience was frustrating, especially because I came in hoping to simply fix what wasn't completed or done properly and how I asked the first time. In my second visit, the concerns I had about my hair were not really addressed in a way that made me feel heard in the result, and I think she had even laughed after I had mentioned that I had done my own research. Overall, I personally would NOT return or recommend this salon based on my experience. I was really hoping for a collaborative and professional result, but unfortunately it didn't turn out that way.

I highly recommend this salon for any treatment you are looking to get done. Cyndi is my stylist…read moreand does my balayage every 8 weeks impeccably. The salon has great vibes and everyone is always super friendly. I witnessed the service of the review stating the staff was awful also on this page and that person was rude and unreasonable and very disrespectful to the staff. I would have told her to leave. Don't always trust what you read on here.

My experience with this salon was anything but professional. I will never speak negatively of…read moresomeone's hard work, I just feel my personal experience was not handled the best, and when the salon owner took charge the products fell flat. This is a very expensive salon. The quality that I received simply are not up to par with the cost of services and products in house. I made an appointment with Harmony back in the winter on this year for a trim, toner and blow out. This was the first appointment I attempted to make that was canceled. I received a polite call letting me know Harmony was sick. I rescheduled a couple days after to check my schedule. Please be advised I live in West Yellowstone, approximately 2 hours away from the salon. I chose hair theory because I liked their reviews. I book a hotel the evening before my appointment in February this year and drive to Bozeman. I check into my hotel and receive a call from the receptionist that Harmony has to cancel again. I actually went into the salon to speak to the manager. Cody took me on as her client which I was happy about. They put me I. For first thing in the morning. I brought my toner formula and everything. I noticed my toner was practically not even there when my hair was dry. This is formula for toner Redken shades 6RB 30 ml 6CB 30 ml 7C 20 ml 10-15 minutes This makes my hair a rich cherry tone which still sits naturally in my hair. My blow out was frizzy and my trim was uneven. I bought one product and left spending $200. I didn't realize how poorly my hair was taken care of until I returned to the stylist who shared this toner with me. My stylist pointed out my uneven cut and the brassy tone to my hair. Im aware hair oxidation is relevant ESPECIALLY with reds, however, the toners at this salon are simply watered down. There was a massive difference in quality that I could see. I'm not fully aware of other salons and quality out here and Bozeman but I must say the talent lacks at the cut back on quality here at those salon is far below mediocrity. Do more research than I did, I would choose another salon and I certainly should have taken the signs when I was canceled twice and should have just moved on. Theory is a theory of its own of what quality is I suppose....

Taylor was amazing!! I've had curly hair and only went to a salon once where they didn't know how…read moreto cut my hair and I left in tears. But here.. I left feeling so happy. Finally being able to have a moment where I go to a salon and feel confident and happy is a very rare occasion so today I feel like I finally got my special me time. All thanks to Taylor. She's gave me advice how to style it, how to refresh my curls, and amazing chat while doing it!! Highly recommend and if you feel truly confident (you will) ) after she's done with your hair TIP HER WELL. She deserves it:)

This is the best Salon in Bozeman! If you want hairstylists who are exceptionally talented at hair…read moredesign and color and offer you personalized service in an upscale salon, this is the place for you! I have been receiving exceptional service from Ellie for 2 years now and I was so excited to learn she was opening her own salon and hiring the best, most fashion forward stylists. I was very impressed with the new salon on my first visit and every visit since. I was offered coffee, soda, water. or a nice glass of wine while I relaxed in the waiting area. I was greeted by Ellie immediately and made to feel welcome and relaxed. She always pays attention to what I want to do with my hair and offers perfect expert advise on how to achieve the best look possible, the results are always head turning, fabulous! The results I see from the other stylists are just as amazing and the women and men sitting in their chairs look amazing when leaving the salon Everyone knows how hard it is to find a good salon I will not go anywhere else. .

I had a great experience with Theresa, she is very skilled and made my hair look awesome. I got a…read morecut/color/style by her and I'm very happy!!The salon has a cool vibe. 10/10 I'm glad Bozeman has this place.

The women make you feel very comfortable and welcome. Hattie did my bikini wax, and she did a…read morewonderful job! She was very fast which made the pain very minimal. I really enjoyed her company as we chatted and will be coming back for my next one. Also, the parlor is very cute and girly while also being professional, which is a plus! I recommend highly!

I have now been seeing Nicole for lash lift/tint and brow lamination for about a year and a half…read moreand can't believe I'm just now documenting this love letter to her/the whole team and their skills. A few highlights: 1. I literally get stopped on the street/at work/the grocery store/etc. by random people all the time asking about my brows and where I get them done. If you do not like compliments, do not go to Spruce & Honey because people will be randomly hyping you up OFTEN (and so will they!!). 2. There have been instances where I show up to my appt and Nicole says I could go more time (saving me money long-term!) and reschedules me. There is so much integrity in the business here and I always can trust I'm not getting something I don't need. 3. Every person that works there is friendly, helpful, and makes you feel like you're walking into your friend's house to hang. I look forward to coming here every time!! 4. The products they carry are thoughtfully selected and researched (often by Nicole's incredible facial extraordinaire sister, Linda @ Handsome Folk) and they truly believe in everything they sell. I love getting gifts (mainly for myself) here knowing I can trust what they put on their shelves AND I'm supporting the best small biz with the best people. 5. My husband gets his brows waxed here now bc he also loves Nicole and it's his one "self care" thing that I don't have to beg him to do. Just don't question it. Everything here is magical and just go because they're awesome and who doesn't love strangers telling them their brows are incredible?????

Wow! I was able to get in right away and she did an amazing job! I don't like to have to pick out…read morecolors for my pedicures, Kenzie was great at asking me what kind of mood I was in, this galaxy look NAILED IT! So happy to have found Wildflower!

Val is amazing and I feel so taken care of when I go in! My hair leaves refreshed and renewed. Love…read moretheir customer service and hospitality!

Had an appointment scheduled and arrived right on time, only to watch them seat a group of walk-ins…read moreahead of us. What is the point of making an appointment if you don't honor it? We ended up walking out and took our business to another nail spa down the road that actually respects their customers' time.

We tried this place for the first time today with my three daughters and my daughters had a very…read morecomplicated design on their gel X nails and it turned out beautifully. One of my daughters did not like how the design turn out on one of her nails, and they spent a lot of time redoing the design and stayed even one hour after closing and patiently changed that nail . I would highly recommend this place. They have great customer service.

Also have great service at chi! There's been one time where I didn't like the polish and they let…read moreme come back next day, for a polish change!

My nail technician, Ashley, was 15 minutes late for my 10 am appointment on January 29. I had a…read moreregular manicure, but while drying I noticed the polish was sloppily applied for 2 nails. She also didn't smooth the nail surface prior. She did the 2 nails over, but honestly that manicure should have been complementary. Her aunt is the owner and observed all of this but never apologized or made an effort to compensate me for my time and expenditure.