This place is excellent !! the staff is professional and ready to help anyway they can . My…read moreboyfriend's cap fell out and when I called they got him an appointment next day and did not leave us waiting . He got the most excellent care and the front desk staff member went over all the payments with the insurance and every thing worked out perfectly . I cannot thank them enough !

I have been going to Sherman Oaks Dentistry for years and the office has recently, in my opinion,…read morereally started going downhill. I know they have a new front desk team but wow I didn't know this would make such an impact on the overall experience. For as long as I can remember, my insurance has been covering 3x/year visits. The last time I went, the front desk informed me this was incorrect and I now owed them money from previous visits. When I told them it was their own front desk team who confirmed 3x/year visits were covered, they said their team had been wrong and now I owed money. Diabolical for an office to make a mistake and then demand money 4+ months later. After I paid, my cleaning was absolutely subpar and rushed with no check-in from the dentist afterwards. Unfortunately, after years of loyalty, I will now be looking for a new office

Amazing services from when you check in to when you leave! Love dr Nikki and her staff. They are…read moreso sweet and considerate and knowledgeable

I had bonding done on my two front teeth at another local dentist. The bulkiness and lack of shine…read morewas off, they were not matching in depth and the finish was totally dull. After spending nearly 5 hours in the other dentist's chair, I didn't feel confident going back. I was honestly embarrassed by my teeth and just wanted them fixed as soon as possible. I found Dr. Niki on Yelp that afternoon. She had 5.0-star reviews and was able to get me in the very next morning. I'm so relieved. Dr. Niki completely saved my smile. Dr. Niki made small, incredibly precise adjustments that made all the difference. She refined the top bulk shape, added subtle composite where needed, and buffed to a beautiful shine so the teeth blended with the others. The result is natural and I am no longer self-conscious What stood out is the level of care she puts into her work. Dr. Niki takes her time, is open minded, and involves you in the process by letting you check the progress along the way. That made me feel comfortable and confident. The other dentist kept telling me I couldn't look until he was done which by then it is too late. Dr. Niki wants to be a team and is very artistic in her approach. She genuinely cares about getting everything to look right, old-fashioned dentistry in a young doctor, not just pushing veneers, but carefully building and refining composite bonding if you select that route. One major difference I noticed was her attention to detail in polishing. Dr. Niki uses a full range of fine sanding and polishing discs to shape and finish the composite properly. That's something my previous dentist didn't have - he had limited discs, and it made all the difference... the final result has a natural luster instead of looking flat or bulky which he could not achieve because he did not have the variation of colors of discs. I couldn't be happier with how my teeth turned out. I wish I would've had her do the whole composite from the beginning rather than just fixing the other dentist's work. The pricing was very reasonable for the level of precision and care. Thank you, Dr. Nikki, for fixing my smile and huge THANK YOU to the front desk team for getting me in so quickly and making it happen despite a full schedule. They advocated for me as soon as Dr. walked in. I'm incredibly grateful and have my dentist for life. I want to add that in all my years I have never cried happy tears out of sentimental emotion for being grateful. Dr. Niki's compassion and work took me to grateful tears.

I had a wonderful experience with Dr. Liu and his staff! I emailed Dr. Liu about an issue I was…read morehaving with a night guard made by another company, and he personally responded and offered to help. Claudia was kind enough to squeeze me into the schedule, and they even took me in early! Dr. Liu was friendly, patient, and thorough, taking the time to examine both my old and new night guards and explain my options. Everyone in the office was welcoming, accommodating, and professional. It's refreshing to find a dental practice where the dentist is so accessible and the staff genuinely goes out of their way to help. Highly recommended!

Wow, after being traumatized by other previous dentists, I can honestly say this was by far the…read morebest dentist experience I've ever had. The entire staff was incredibly kind and welcoming. Special shoutout to Amber for a pain-free, thorough cleaning, hands down the best I've had. Dr. Liu was also fantastic: professional, reassuring, and took the time to explain everything. Instead of dreading my next visit, I actually feel confident knowing I'll be in great hands when I come back. And as a bonus... no cavities!

I've been coming to Dr. Sands for a few years now. They have always been friendly, professional,…read moreand detail oriented. I've always appreciated their automated appointment reminder systems. I love that everyone recognizes and says hey when I visit, and I can't even begin to describe how well they handled Covid precautions making me feel safe to visit even throughout the pandemic. Since I've love coming to this place for years, I decided to trust them to straighten my teeth. It's something I've always wanted and I couldn't be happier with the work of Dr. Sands. The process was a breeze from start to finish. I attached the before and after photos. What a difference! So happy I chose to book a cleaning appointment here years ago. There's so many dental offices in the Valley, but few are as good as Dr. Sands and her team.

I would normally just walk away from an unpleasant, high-strung experience. Humans are complex…read morecreatures. What I champion in a world of polarity, control and reactivity, is more communication and receptivity, which may have been lacking on this day at this office and with Dr. Sands. I too take accountability for any miscommunication. Upon arriving I quickly gave the latest information to the hygienist (she did my cleaning last time). I informed her that I sometimes take the prophylaxis but that I did not have it at this time. I briefly explained that I just returned from a long journey out of the country and that my insurance had changed and that I have just secured an appointment with a new Dr. to get a script. With a newer diagnosis of LAFB, I was unsure if it was a big deal or not to forgo the prophylaxis. I thought that the DDS could give me a script for it (because you can take it within two hours) but was informed otherwise at the front desk. It was my choice and responsibility to medicate or not. She left the room for a long bit and then returned to continue with the cleaning. There was no discussion on the prophylaxis. I let it go. I'd done it without before. She then said that she needed to take 6 new x-rays. I said that I would sign off on that because I was planning on doing my onlay in the next few months and didn't want to do the x-rays twice. I have never followed the prescribed x-ray protocol and only did it when necessary. She then disappeared. After about 10 long minutes, Dr. Sands came in and introduced herself. She then asked what my fear was around x-rays. I shared with her that it was not a fear but that I did not want to do unnecessary and extra procedures and then do it again in the next couple of months before my onlay. I wanted to focus on the one tooth and upcoming procedure . As most DDS's, she gave me the usual lecture on x-rays, protocols and legalities. I am aware. I get it. I have signed off before. We were focusing on one tooth. I just wanted consideration around the scenario of the big picture and upcoming procedure. She then said it was now too late to do the cleaning and that I would have to come back. But that we could not rebook until they took all six x-rays and did the exam. Breath. Was she really going to give me an ultimatum? At this point, I just wanted to move on. It was a cleaning. I wanted to move on and book my onlay. So I trusted and relented. I was glad to have Dr. Sands do the exam as it was her practice. The hygienist was now going to take the six new X-rays. Two in the front, which wasn't even in question or a problem. Protocol. While I applaud Doctors and Nurses, I feel that the medical establishment is often over stepping. I have experienced and seen plenty. I require my boundaries, rights and sensibilities to be honored and respected where reasonable. The hygienist took the first x-ray rather quickly, and then the second. I could not see her face as she had a mask on the whole time, but I could feel her nervousness. As she pulled out the second X-ray, I took a breath and said, please, just do it right the first time. Well, as I was saying this the second x-ray came up on the screen distorted. Bad timing. Another breath. I said, the same thing happened with my mammogram. I at no time was upset or disrespectful. I was calm, only disappointed. She ran out of the room, triggered. I could hear her asking if someone else could take the x-ray because there was an overlay. I heard Dr. Sands asked if there was an overlay on my teeth. No. A few minutes later Dr. Sands comes into the room and tells me to leave her practice as I don't want to abide by her protocols and that I was "mean" to her hygienist and upset her. Wow. She goes to grab my purse and says that she will walk me to the door! I am surprised by this reactivity. I am calm and watching the whole scenario. I tell her that there is no need for her to walk me to door. I take my things and tell the hygienist that I'm sorry that she got nervous. I leave. What a fiasco. The times before when I had my cleaning, Dr Sands was not in the office. The hygienist felt calm and confident. The energy was completely different this time. It's great that Dr Sands is protective of her employees. It's great that she holds a high bar to her ideals. It's also unfortunate that her reactivity was way over the mark on that day. That she read the room wrong, and that she read me wrong. "Mean" is not something I have ever been described as. Honestly, if anyone deserves an apology, it would be to me. I felt unheard, unaccommodated, condescended to and well, scapegoated. As a woman close to my pier group I would consider more from Dr. Sands. I would hope that she would consider her part in handling this and take accountability for this human foible. No defenses needed, but an acknowledgment and fair response would be up to par.

Saved me $600 and saved me from getting a root canal. If you ever want to get a second opinion i…read moredefintly recommend them. All very nice and straight to the point. Affordable and high quality work. Nicer office than more expensive places. Super easy filling, And they have tvs facing up down so you can watch while getting worked out. Fire

I had a very frustrating experience at 360 Dental, and I will never be returning…read more I made an appointment for a teeth cleaning, and once I arrived, they went over the costs and presented me with additional treatments that my insurance would not cover because they were considered not medically necessary. I made it very clear that I was willing to proceed with everything medically necessary for my dental health, but I did not want to pay out of pocket for additional treatments that I did not need. Instead of respecting my decision, they went back and forth with me for nearly an HOUR, repeatedly trying to convince me to agree to these additional treatments. It honestly felt more like a sales pitch than a dental appointment. I kept saying no, but they continued pressuring me instead of respecting my decision as a patient. When I decided not to proceed with the additional treatments, they told me they were going to charge me a $100 no-show fee, even though I physically showed up for my appointment. I did not miss my appointment. I showed up expecting a teeth cleaning and was willing to receive the necessary care. I simply did not agree to pay for additional treatments that I did not want. They later told me I would also need to pay a $100 security deposit just to schedule my next appointment. I find this ridiculous, especially considering that I showed up for my original appointment. What makes this experience even more concerning is that I compared their cost breakdown with another dental office that accepts the SAME insurance, and I was told that 360 Dental was charging significantly more and that some of the additional treatments were unnecessary. Since I was comparing the costs under the same insurance, this made me question why I was being quoted these charges and pressured so aggressively to agree to them in the first place. I have no problem paying for legitimate dental care that I actually need. My issue is being pressured for nearly an hour to accept additional treatments, having my decision disregarded, and then being threatened with a $100 no-show fee for an appointment I actually attended. Patients deserve transparency, honest explanations about recommended treatments, and the freedom to decline optional services without being pressured or penalized. I went in expecting a routine teeth cleaning, not an hour-long sales pitch followed by a threatened fee and a deposit requirement for future appointments. I will not be returning to 360 Dental. I strongly recommend getting a second opinion and comparing treatment plans and costs with another dental office that accepts your insurance before agreeing to expensive procedures or additional services.

I had a great experience with Dr. Caitlin. I cracked my tooth unexpectedly and she was able to fit…read moreme in the same day and take care of everything right away. She was incredibly professional, attentive, and made the whole process quick and stress-free. You can tell she genuinely cares about her patients and takes pride in her work. I really appreciated how on top of everything she was, especially when I needed help on such short notice. Highly recommend Dr. Caitlin and her team!

'Spa' is not a word I typically associate with the dentist's office but when you enter the office,…read moreit has a welcoming and serene atmosphere. Front office staffers Susie & Davette greet you with a smile. Dental tech Willie takes care prepping you for your procedure. Dr. Caitlin took time to explain the implant procedure. While focused on detail she remains aware and responsive to the comfort of the patient. This is my new general dentistry office!

I have been going here for routine dentistry for the past three or so years and have been happy…read more I wanted to make a note the subject of night-guards: I took the recommendation to get one molded at this practice, and have been surprised at how comfortable/ non-obtrusive it is.

I'm taking care of my teeth here for more than five years…read more Never thought to change or trying another place since I'm happy the way that I get treating and the prices are reasonable.

I really liked this office. Edwin was calm, funny and professional. This was top care of my teeth,…read morefrom the moment I entered through my devices and until I left the office - everything was professional. Thank you Edwin.

I had such a wonderful experience at Encino Dental Studio! From the moment I arrived, everyone was…read moreincredibly welcoming, friendly, and professional. Dr. Amir was amazing! He took his time with me, explained everything carefully, and made sure I felt comfortable throughout my visit. What I appreciated most was that I never felt rushed. The team genuinely cared about my experience and kept checking to make sure I was doing okay. The hygienist was also wonderful, and I really appreciated how accommodating the office was. They were even able to arrange my hygiene appointment and complete everything on the same day, which made the entire experience so convenient. It's refreshing to find a dental office where the doctors and staff are not only knowledgeable and professional but also genuinely kind and attentive. I'm so happy I found this office and would highly recommend Encino Dental Studio to anyone looking for excellent dental care. Thank you, Dr. Amir and the entire team, for such a positive experience