I've been seeing Anh at BackBay Skincare almost every month this year for hydrafacials, and I can…read morehonestly say it's completely transformed my skin. It feels like one of those secrets you almost don't want to share because she's that good. I've been to all the "fancy" and overhyped spas in Boston, and nothing compares--those places feel like a lot of promises without results. With Anh, I get instant and lasting benefits every single time. My skin is clearer, healthier, and I've gotten more compliments this year than I ever have. She also takes the time to recommend products that actually work for me, which has made such a difference in keeping my skin on track between visits. If you're looking for results-driven skincare in Boston, this is the place. Anh is truly a hidden gem.

I got the HydraFacial MD® ($200) and Ahn was so kind and professional. She talked me through each…read morestep and was incredibly informative, I will definitely be back!

As someone who has had some harrowing experiences with facials in the past, I have a bit of anxiety…read moreabout getting them now but all my worries vanished here! I had a truly stellar facial from Susan. She is extremely knowledgeable and I was so relaxed throughout and after. I'm so thrilled with how my skin looks and will definitely be back. The space is the perfect environment for relaxation and everyone is so welcoming. Highly recommend for anyone looking to treat themselves!

This review is for the waxing service that I got from Mia L…read more Very pleasant and easy to talk to. Being a woman of color she got what I was looking for and listen. Made me feel relax. Offer the hard wax and now I am hooked. Use to get my brows and lips done at a threading salon. It was painful and my skin was itchy and red. Going to Mia is so much better and not painful. Plus I like our conversations. So glad I found her at Skin and Body Works.

I have been going to Aestheticare Day Spa for over 10 years…read more Patty has been taking care of my eyelash extensions and microblading my brows, and her work is exceptional. I also very much appreciate Patty's level of respect for her clients and their time. She aims high and always wants to make sure that I am pleased with the end result. I have very high standards and expectations, especially when it comes to beauty care services, which is why I always go back. You leave the spa feeling even more beautiful! I would highly recommend both Patty and Linda. They are awesome women and as importantly awesome at their craft.

Place is legit. Booked a facial with Lina and service was fire. I dunno what she did but my skin…read moreain't dry and itchy anymore. My girl even said I look like a new man. Don't sleep on self care fellas.

The good news: I got an appointment quickly and the staff are extremely friendly. The bad: The…read moreaesthetician didn't ask me in detail what I wanted, and did not show me nor discuss with me her brow plan. I didn't even get a mirror at the end of the treatment to see how my brows looked! While the looked OK, my other aestheticians have always been more communicative, which is really appreciated when getting waxed, especially when it's a first appointment. While this group is good, a little more communication would be appreciated.

Paula is my favorite bikini waxer of all time! She always goes above and beyond, she's a…read moreperfectionist, leaves no hairs, and is incredibly fast and painless. I have gone to 6-7 different waxers before her in LA and she is by far the best. Never did I know that bikini waxes could be so painless. This is less painful than threading and laser and does not hurt at all. If you have ever been scared of the pain of waxing I would definitely recommend her. It is clear that she is a professional and expert and has been doing this a really long time! Not only is she 100/10 skill wise but she is also the friendliest and kindest person ever and one of the nicest people I have ever met in Cambridge!! Thank you Paula!

I went in for a microdermabrasion, Wednesday, Dec 27,2017. I really wanted to love it. The ladies…read morethere were all so nice but I must admit, the process was not as relaxed as people sell it to be. I figured the pain might be worth it-- while the lady was really rough on my skin, I trusted that she knew what she was doing. After the microdermabrasion, my face was red in all different areas. I figured it would heal after some time. Days, weeks have gone by and there has been more scars on my face than prior. I'm really unhappy about the results. I was reluctant about posting photos of my face but I dont even care anymore. The following Friday I left them a voicemail, asking for some helpful advice on what I could do or a potential refund. It's been over 2 weeks and I still haven't heard back. I truly hope there is good reason behind why I was treated in such a manner. (Might be in a different order) 1st photo: Photo of my face while I sat in the waiting room. 2nd photo: Immediately after the session I went to the bathroom. My face had never felt as abused as it did that day. 3rd photo: 2-3 days later. Scars that never existed prior to the session, begin dto appear. My skin felt like it had been scraped against concrete. It no longer felt soft, it was rough and gritty. Today, it's been more than 2 weeks and these scars still remain.

After nearly 18 months and probably 25+ appointments, the results haven't been worth the time. I…read morewas a regular of Kerrin who was always very friendly and extremely accommodating. What ultimately drove me to end my treatment at image care was an unfortunate situation with another esthetician while Kerrin was out of town on vacation. Admittedly, I was running about 2 minutes late to my appointment (I was walking in while a family member recovering from literal spine surgery who had called me for the first time since his procedure as I was walking in to Image Care). This was my first time running late to an appointment over my 18 months with Image Care, and ironically the first time that I didn't have to wait 5-10 minutes past my scheduled appointment time to be seen. In the past, I have waited extremely politely for as much as 30 minutes past my scheduled appointment. The team there is often booked back-to-back and I understand that they are often working hard to see every client for their scheduled time. As I was walking in today the previous client was just leaving the treatment room so I assumed this didn't cause any hold ups. V (Vee? Not sure on spelling) who had booked me while Kerrin was on vacation started my treatment, made very little progress during my short procedure, and stopped after 8-9 minutes when I had paid for 15 minutes that day (the appointment was cut shorter than I was late for). I politely asked her to get just one last problem hair, to which she replied, "No. No you were over five minutes late and I'm not going to be delayed for the rest of the day because of that." Funny because my last appointment with her was delayed by 20 minutes (And her claim was also totally untrue) . Thanks V! I had seen V one time prior to this appointment. While she was more friendly that time, she seemed probably new at the trade and was only able to make half the progress that I usually get with Kerrin during a 15-30 minute appointment. She literally said, "wow! How does Kerrin get so much done in 15 minutes?!" and suggested a 45 minute follow up even though I've kept this schedule for over a year now. In addition to her poor technical skill, she is apparently totally unwilling to provide the service you pay for. For a treatment that charges per minute, booking with V will be a complete waste of your time and money. Apparently you'll pay for twice the time with only half the progress! Only plan to go to image care if you're working with Kerrin. She is the business owner and has truly been great during my time there. I'm sorry to be leaving because of her ditsy, rude, and untrained staff.

I have been seeing Kelly roughly every other week for the past year, and have seen massive…read moreimprovements in my skin. For context, I have pretty severe cystic acne, went through one round of Accutane which helped initially, but then my acne came back with a vengeance. I had awful inflamed nodules and acne all along my neck that were painful and itchy, and it is completely smooth and clear now thanks to Kelly's skill and persistence in extracting. I also get microdermabrasion, which she recommends on weeks when my skin is looking calmer and can benefit from the extra exfoliation to get rid of dead skin and help with scarring. She also does scalp and facial massages to help you relax during the treatment which is really nice. If you have acne-prone skin that hasn't responded to typical treatments or medication from dermatologists, I wholeheartedly recommend seeing Kelly. Getting regular extractions and facials with her has made a world of difference, and I can finally see real progress in my skin that actually lasts.

Found Kelly on a whim while visiting in Newton and what a wonderful experience it was. I had the…read morebest facial I ever had. She took the time to assess my skin and chose the correct facial for me. I can't wait to go bank again.

I was nervous about getting Botox until I came to BMA. Everyone here is very professional and…read morereally knows what they are doing. I cannot recommend Erin Walsh enough for Botox/Dysport. I look forward to every appointment!

I've been coming here for the past 3 years for masseter botox for tmj and occasional lip filler…read moretouch ups and it's always been a great experience. All of the ladies are so kind and considerate and do such a great job. Erin did a 1/2 syringe of filler in my lips about 5 months ago and they still look amazing!

I cannot say enough good things about Shannon and her business, Noel Herbal Skincare…read more I had my first facial with her over the summer and it was by far one of the most relaxing and effective facials I've ever had. As a person, Shannon is a true professional and is an expert when it comes to skincare and using natural products to promote wellness. She has such a gentle, calming spirit, and you feel at ease as soon as you are in her presence. When I visited Shannon, I received the Moon Facial, which was very restorative and left my skin feeling beautiful. It involves extractions and steam, but in the most gentle way possible. I'm personally pretty sensitive to steam, so I asked Shannon if it could be lowered and she immediately took care of it and was great about checking in during the whole process to make sure I was comfortable. The products she used didn't irritate my skin at all and really made a difference. My mom has also visited Shannon for facials many times, and tells me that her "happy place" is being at Noel Herbal Skincare, receiving the most amazing facial. I completely agree. Cheers to many more visits to the happy place.

WOW!! First the space. It is beautiful. You instantly feel at peace when you walk through the…read moredoor. It is so bright and cozy. I did the 90 minute facial and it was worth it. All the products felt so good on my skin. When masks were sitting on my face Shannon did neck, shoulder and arm massages. I used the restroom when I was done and I was shocked when I looked in the mirror. My skin looked so healthy. A few months ago I did a hydro facial and my skin did not look like this when I left. Going forward I am going to skip those spa's and do a facial with Shannon.

Good deal on ClassPass, including paying a few more credits for duo or trio…read more Really liked: - getting wrapped in a cozy cocoon on a continuously warmed bed - steamer - overall many layers of skin treatment and the feel of each - "Let the Expert Decide" - at first I was afraid she was upselling but after discussion including that I had an event in 2 days, she decided against the peel + other treatment that would be +$20 on top of the duo I'd booked and the other recommendation did not require any additional $ - Arm massage felt really nice Could be better: - Small curtained off treatment rooms and tiny dressing areas. Really detracted from a luxury pampering spa feel - While the waiting area was fine, the small paper water cup offered and lack of tea or infused water other options also felt like a missed opportunity for a small thing that enhances the customer experience from the start - neck massage was so light touch that it really was just an "extra" relaxing thing but nothing like the massages I normally get that actually release tension - I had to wait a while for the front desk woman to come back to check me out. There was no apology or explanation. She was very nice though so I wasn't too upset about it. But perhaps they have more systemic issues coordinating schedules of treatment, front desk service, and other responsibilities. Also it could have just been a 1-off

The woman who did my facial was very nice and I liked the relaxing atmosphere. My skin looked glowy…read moreafter the facial and I felt relaxed. I've waited a week after my facial to leave a review to make sure that I got a sense of my full results. That being said, I don't feel as though I received a very thorough facial. My mascara was not removed, which I saw another review comment on, and I thought that was strange. I left the facial with mascara under my eyes which didn't make me look/feel clean and refreshed. I told my aesthetician that my main concern was skin congestion, but I felt that she didn't do many extractions, and I feel like I left with about as much congestion as I came in with, which was a bit disappointing. For the cost, I don't think I would recommend this spa to a friend or return myself. Unfortunately, I don't think that I got amazing results even though the experience itself was nice.

Olivia is the best!! Had a really positive experience here with her. I had a few treatments done--…read moresuper happy with the results and the care Olivia has given me. She's super friendly and professional and just gets it! Very customer centric and made me feel at ease. I trust her expertise and have never felt better about my skin!

I have been hesitant to reach my injectable goals due to a severe phobia of needles, but have been…read moreworking hard to get past it and finally booked a consultation with Christina Liberty. I was absolutely blown away how patient and kind she was during the consultation: nothing like anything i've experienced in the past. We talked about my goals and while I originally was planning to get filler & Botox after the consultation, we decided to take it slow and just go for Botox this time. I am extremely happy with my results (masseter muscle Botox for jaw clenching) and wish I would have taken the plunge sooner. My grinding has reduced by probably 90% and my jaw pain has improved so much that I didn't even need to use a supportive bite block at the dentist during my last visit, which I typically need 10 minutes into my exam. I booked a second visit for chin filler and I am absolutely over the moon with the results. It looks so subtle and natural, balancing my side profile exactly where I wanted without losing my cleft chin, which I wanted to keep. Thank you again Christina for all your amazing work!