I am not sure if REVLIMIT is still open for business, but if they are, they should be permanently closed. The owner, Garren Mousser, in short is dishonest and a fraud. I brought a mini-cooper in for a head gasket replacement at the end of July 2023. I was given an estimate of approximately $3483. I was told by Garren that they would not do any work unless I paid half upfront. So, Garren charged my credit card for $1740 on Aug 7. I checked in with REVLIMIT after 2 weeks, because no one contacted me with any updates. When I did call and asked for an update, Daniel Chung ("Service Advisor" - if you want to call him that) said that he would send me a text with update. The update that he text me was that "the heads for your vehicle are at the machine shop, but the machine shop is backed up at the moment. We're currently waiting on them to finish what they have to do." I was thinking, great, they have taken the heads off the engine and are doing work on the vehicle. Another couple of weeks go by, its September 5, and I stop by REVLIMIT unannounced. I see that the Mini Cooper that I brought to the shop is still parked out in front of the shop in the same place that it was parked when I had it towed there. I walk into the shop and see Daniel and ask about the progress and ask for the keys to the Mini-Cooper. He was about to grab the keys from the back of the shop until Garren interjected and said that the keys are not at the office. I asked Garren where the keys were and he said that the Technician had them. I asked where the Technician was, and he said that he was not at the shop. None of this made any sense to me, I felt that Garren was lying to me the entire time. I stayed there and waited and I told Garren that I would wait for the Technician to bring the keys because I needed to get in the car. Finally, after an hour of waiting at Garren's shop, he magically found the keys to the Mini-Cooper. I opened the Mini-Cooper and popped the hood, Garren was outside when I did this, the engine was fully intact and no work was conducted on the vehicle. I confronted Garren with this, basically, I caught his company in a lie. He offered to refund the $1740, so I took him up on the offer and had the Mini-Cooper towed back to my house. It gets worse folks, Garren showed me that he refunded me $1740 through square to my credit card, he even sent me a screenshot of it. It did show on my credit card as pending on September 5. Here is where it goes South, Garren pulled back the funds and the credit was never applied to my credit card. So, I filed a dispute with my credit card company on September 12. I confronted Garren in person on September 15, and stated to him that my credit card was never refunded $1740. So he played the same game again, and said "I don't know what went wrong, I will try to do the refund again." Same thing happened, it showed up on credit card as pending, but Garren pulled the funds back and my credit card was never refunded the $1740. During the dispute with my credit card company, Garren tells my credit card company that there was no record of agreement for a refund. The short of this story is the owner of REVLIMIT -- Garren Mousser is an absolutely dishonest and disgraceful person and has no business working with the public. In addition, he is not that intelligent either. I saved all of my communications with REVLIMIT and provided it to my credit card company. My credit card company fought on my behalf to get my refund. Ultimately, my credit card company resolved the dispute and got my money back. My advice - do not go to this place, you will be lied to and they will try to cheat you out of your money. Also, like I mentioned earlier, I don't think they are open for business anymore. I tried to go there earlier this month to confront Garren in person one last time, but no one was there. I ran into an USAA Insurance Representative who pulled up as I was about to leave. I told him that no one was at the shop and the troubles I had. He told me that he was there to try to gain access to his customers vehicles because USAA had been receiving complaints from its customers that they were not getting any info on their vehicles, and the vehicles were locked up in REVLIMIT's shop. But just in case they are still open, Hey Garren, when doing business with the public, you must be honest!!!! read more