Easy access and Enterprise car rental was able to have another car ready for me upon arrival so that there was no disruption. Very friendly and experienced staff made the situation better by taking take of me. Thank you for such great kamaaina service that was quick with quality workmanship. read more

They were helpful in all ways from beginning to end. And always offered a choice and options.

The one word that comes to mind to describe our recent experience with Kuroda Autobody is OUTSTANDING! From start to finish, we only experienced amazing service and quality of work from them. Special shout out to Shanna, who from the start of our interaction with Kuroda, provided us with exceptional customer servicing. Her appreciation for our business, and friendly and professional attitude, only reinforced our decision to choose Kuroda. Being that I am very meticulous in my car's look and care, if you want the best quality of workmanship, and superior customer service, trust Kuroda Autobody. You won't regret it! read more

Sent my truck in to repair a scrape on the rear door and body panel. 9 days later, I picked up my truck to find out that they ripped out my amp research powerstep lights without asking me. When I say ripped out, I don't mean uninstalled. They physically ripped out the lights from where it was installed. None of my window trim was installed correctly and they said that is how it was supposed to be installed. Only after contacting my insurance company did they agree to take a look at the window trim again to find out that they did a crappy job trying to install it. Talk about half ass. They already admitted to me that they ripped out the lights to speed up the bodywork and paint but said that they will not replace it. Bodywork and paint was ok. You can see a strong tape line of the area between paint and texture. They said "that's the only way to do it." Customer service there sucks, this s#it show business is not managed well. Do yourself a favor and take your car to Pearlridge fender and body. That is a well run business, inside and out. They treat you and your auto well. read more

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Someone rear ended me and on my insurance list was Kuroda. My friend also has great experiences with them so I went with them. From the time they took my estimate/quote to dropping off vehicle to the timeline of my car being complete. Amazing experience. Easy drop off, parked the car in designated area, found my tag, clipped my key to it and put in drop box. Took my car in on a Tuesday got a call back on Friday that car was complete. Highly recommend! read more

They were amazing. The repair took two days and they helped me secure a car rental. I hope I don't have to go back but if I do need to repair my car again, I would definitely go back to them. read more

If your car is modified look somewhere else. The vehicle is lowered but the problem is the body not the suspension.

I first contacted Kuroda Auto Body in January 2024 for an estimate on my car after being rear ended just before the new year. They were very helpful and informative. I was able to make an appointment to go in for the initial estimate, and then they sent a more thorough one within a week with the entire breakdown of charges and parts. Once we were able to place the down payment for the parts, we were able to get a date scheduled for drop off. There ended up being a lot of parts that needed fixing, so we were glad that they could get it done in a week. They kept us up to date the entire time, and we were truly happy with the job they did. Shanna is super nice, and amazing to work with. She does her job well, and was so helpful with any questions we had. We highly recommend Kuroda Auto Body for all your auto Body needs. read more

"Airbag" - Radiohead. Being rear-ended is totally annoying because it really catches you off-guard; it's like someone coming up to you and smacking you on your butt with something really hard, like a board, or maybe a baseball bat. You have no idea it's coming. It's different than tail-gating someone and having to smash the brakes down to the floor to avoid an accident, because at least you know you were part of the accident. In the case of being rear-ended you're just sitting at a red light when a car crashes into your back end. We pulled over, exchanged information and the police had to come over to make a report. The driver was very apologetic and I was very understanding. Hey I get it, being totally inattentive, careless and negligent happens to all of us! Kuroda Auto was recommended to me by a co-worker and I lucked out that the insurance company of the accident-producer went through Kuroda. I got an appointment in about a month, they set up the rental car, had it delivered to the body shop, fixed my car in less than a week. Kuroda did a great job matching the paint and making my rear end look brand new again (lol get your mind out of the gutter). They even cleaned out my disgusting car that had pussy-willow branches and seeds scattered all over the back floor (don't ask), vacuumed out the trunk, made the car smell like an fancy airwick factory, polished up the rest of my car with clear-coat and put a paper mat down on the floor. AMAZING. read more

Highly recommend Kuroda's for any repairs you may need to your car. My repairs may have seemed minor to others but it was a brand new car and most definitely was not my fault. Nevertheless, I had a great experience at Kuroda's. They called me the Friday prior to remind me of my appointment. And finally the day arrived. They texted me and kept me informed about the status updates which put my worries at ease. Initially my repair was estimated to take 3 days, but it was done earlier than expected which was great! They called me an hour and half prior to closing and I excitedly made my way there immediately. My husband initially recommended me here. Even though I was impatient and said another place had an availability sooner, he said absolutely not, only go to Kuroda's. So glad I listened to him lol. read more

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I dropped my car off, last Monday morning and it was ready for pick up Thursday afternoon. My service advisor was Dana K, she was very professional and very knowledgeable, she answered any questions I had. When I got my Crv back, they did an excellent job... kudos to the staff, and they even washed the car. If you ever in a fender bender, this is my go to place... noted, I have used them before and they did an excellent job back them too. I would use them again. read more

Kuroda Autobody - Body Shops Near Me - Waipahu, Hawaii

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A late weekday evening in 2021, a fat & furry pig that is now in heaven hit my car while I was driving in the middle lane of the H1 freeway going west bound. I was shocked & shaken up at such a heavy & hard impact & more so on the damages done on my car! While I was safe, my car was damaged but still drivable; & repairs were needed in the front left fender, bumper, headlights & floodlights & internal things etc In working with my insurance, I contacted many different shops located in the Kapolei, Waipahu, Waipio, Pearl City, Ewa Beach area. I had heard of Kuroda Auto Body, Inc from a family member and they were really happy with some car work that they got done. So when something happened to my car I added Kuroda to my list of options. Now that it's all done and over with, I am so glad I chose to have my car repaired at Kuroda Autobody! Why? -Because of the amazing follow through customer service I initially got from just talking to Jordan over the phone -great customer service including from Shanna, Robert, Sherry, Janie--comparable & perhaps better than what I typically receive when going straight to Mercedes for my car maintenance -They had safe Pandemic protocols in place -I'm also so pleased with the results because the part they worked on looks like a brand new car -I love how the team kept me up to date on how they were working directly with my insurance company AAA and enterprise Rental on my behalf making it so easy and stress-free for my already challenging circumstance read more

Kuroda Autobody - Body Shops Near Me - Waipahu, Hawaii

Had to take my car to get it estimated on a hit and run on Liliha St. This was going around 70mph on a 25mph zone, hit my car broad side and ran off, the main thing nobody got hurt in my car. Went to Kuroda to have it checked out, been coming here for years. Robert Kuroda, the son of the owner has taken over the business, Unfortunately the car could not be fix, due to the air bags got deployed. Robert help out on my insurance claim, since it was consider total. Had to buy a new car. Again, Kuroda is the place to go if you ever get into a accident. Aloha, Derek read more

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So if there is ever a time that you need an auto body repair shop.... Kuroda Autobody is legit. They do honest work and have a satisfaction guarantee for the work that they do. I have been going to them for more than 20 years. Not consecutively only whenever there is damage to my vehicles. The work is so good that you can't tell where the damage happened. They are professional and efficient. Initially you take your car for a thorough estimation. They order the parts and at the same time give you a time for you to bring your vehicle in to be repaired. Their timing is pretty good and accurate when they stay the work will be completed. They never kept my car for longer than a week. OK not even longer than five days. They work with many insurance companies. And if I Rent-A-Car is needed they have a couple companies that will shuttle you as needed. If ever you need a place to repair your vehicle professionally come here!! Its a family business and many of the workers remain!! That says a lot!! read more

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If you need an auto body repair shop come see these guys! They are thorough and go over everything with you from the estimate to repair and then pick up. What I like most about them is their communication with me!! They keep you in the loop about estimates, parts, repair and pick up! Also, they make it so easy to get your car rental should you need one. read more

The 20th century Shropshire poet A.E. Houseman once wrote: "... others, I am not the first!...". Indeed I also am not the first to sing the many praises of the talents, professionalism, and value of Kuroda Autobody. As you peruse the totality of the previously submitted reviews as a collective, you cannot help but come away with an accurate sense of why having Kuroda experts perform body shop repair work on your personal vehicle makes enormous sense. In fact, even when analyzing costs per se, the question morphs to "why would you not want Kuroda to work on your vehicle?"... My case is one of personal stupidity, hubris, and trying to get somewhere faster than my car's inherent safety devices were designed to go. After doing some research I realized I would need to convince my insurance company to approve my selection of Kuroda for the repairs. It was much easier than I thought.... they agreed immediately since Kuroda is a licensed and certified repair shop for State Farm along with several other insurance firms. Brian was the lead who processed my claim in what we call in the engineering field "cradle-to-grave" mgt. A consummate professional, Brian was exemplary throughout the entire process: from initial intake, to parts ordering, to final notification. Cannot say enough great things about Brian and the Kuroda team. It should come as no surprise, that the name of the shop, and it's lineage through the annuals of excellence and service hail from their namesake, the late Robert Kuroda, CMOH recipient, and former 442 RCT veteran. Upon entering the office, you come face to face with a glass display case full of memorabilia on Mr Kuroda, to include his CMOH presented by the late President Regan. "Go fo' broke!" If all this still isn't enough, consider this final act of unmatched customer service: in my trunk, was a new in wrapper, vehicle inspection decal holder that mounts along side your plate (so you don't have to stick your inspection sticker direct on your rear bumper and ruin the paint. I had not had time to install it. However the Kuroda crew correctly surmised that my goal was to mount it, so they did it for me! How cool was that?! Just by going out of their way to do this extra bit of work, they cemented forever on my memory, the fact that Kuroda is the Only body shop I will every use, going forward. I hope you never need body work stemming from an accident. But if you do, please check out Kuroda. Mahalo nui loa for reading my review. read more

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Excellent service and great work done when I got into an accident . My Tacoma '03 looks just like new

I took my BMW to Kuroda because they're an authorized repair center for Liberty Mutual. They're not conveniently located for me as I live in Kaneohe and work downtown but I'd heard good things about them. I thought my repair would be pretty simple as someone backed into my car and broke my RH headlight and created a few small dents but as it turned out there was hidden damage. The work was fantastic! I can't even tell that my car has been repaired; it looks like it did the day I picked it up from the dealer. The paint match is perfect! Service from start to finish has been exemplary; this is a very well run organization. read more

7 days to Christmas! My brand new car is rear ended! I called around for estimates and the receptionist is friendly, easy to work with on getting a time scheduled and patient with questions. I have been here before and was glad they were on the list of approved automotive shop for insurance from the accident. Located in the Ka Uka area of Waipio, all industrial buildings. The place is large with enough space to park your car....in addition to the many cars that are already here being worked on. (You know what I mean if you have tried the car repair places in Kapiolani of Honolulu....cars everywhere!!) The ladies are nice and the inspector takes the extra step of taking photos and inspecting underneath the car to check for any damages not seen by the eye such as suspension, alignment etc. Fair prices and good work. read more

Kuroda Autobody - Body Shops Near Me - Waipahu, Hawaii

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My neighbor backed into our car and his insurance company (Geico) tried to get away with giving us very little cash for the damages he "could see". They wanted us to use the place where Geico meets their clients but we took our car here due to the stellar reviews! From start to finish everything was great! Absolutely amazing customer service. The several women we spoke to durning the process were so kind, caring and professional! We ended up needed several thousands of dollars of repairs! Kuroda's took care of setting up the rental car and kept us in the loop the entire time they had our car! Geico suggested we didn't come here, but to use their recommendation, because they are "so backed up and hard to get into". That couldn't be further from the truth! Mahalo nui loa for the great service and repairs!!! read more

After reading Yelp reviews about auto body repairs, I chose Kuroda's. I'm glad I did. They were extremely professional from start to finish. The body work was top-top notch too. But get this...above and beyond! A little while after getting my car back, I noticed one of the roof "rails" on my CRV was missing. I really thought somebody had just stolen it but also wondered if maybe in the process of doing the body repairs maybe the rail was taken off. I meant to call and follow up about it but didn't get around to it today. I got a call from Robert Kuroda asking if perhaps one of my roof rails was missing. I was shocked! How they tracked me down after two months is beyond me, but they did. I headed straight over there and they popped it back in place in under 10 minutes. I gave five stars initially, but really they deserve at least 10. Nothing but good to say about them, their work, and their customer service. Exemplary! read more

Needed an estimate on rust repair on 2020 Jeep Wrangler Found out they don't do estimates on rust nor do they do rust repair

Aloha people; what can I say but wow. They have the best customer service I have ever seen. From the initial review and quote to the final product they make sure you are aware of what is happening and send you updated text messages during the process. They make sure that when they are done you know right away. I felt like I had no worries during entire process. The work it self was amazing, my car looked newer than its ever been. I would like to truly thank all the staff including the hard working shop staff that I never met. My daughters car came out amazing, like the accident never happened. I will definitely be recommending your shop in the future to all. Thank you again to your staff for a great job. read more

Kuroda Autobody - Body Shops Near Me - Waipahu, Hawaii

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I am writing this review on behalf of my parents' recent experience with Kuroda Autobody as they've experienced outstanding service like no other. I've used Kuroda in the past and know of the excellent work they do but my parents wanted me to do a review for them so here it is... My mom recently had a fender bender accident and her bumper was damaged along with her license plate. She had gone to several shops before my dad finally stopped at Kuroda's for a quote. All previous places quoted my parents over $1,000 to fix the bumper, which seemed a bit high. When my father took the car into Kuroda, Robert (who I believe is the grandson of the company), assisted him and told my dad that he would take a look at the car. My father waited, not knowing what to expect and a little while later, Robert came out and told my dad he had fixed everything. He literally fixed everything on the spot and told my dad, "Happy Holidays!" When my dad came home to tell all of us, he was so touched by the service and kind gesture he received. Small business owners may have had a rough 2 years during the pandemic but the kindness and genuine "good heart" that Robert showed my dad is so very rare these days. What he did was so unexpected but so greatly appreciated and should not go unnoticed. Thank you so much Robert and Kuroda Autobody for proving that a small act of kindness can make such a huge difference for someone. read more

Great communication. Kept me abreast as to the progress & finishing date. Responded to my questions in a timely manner

I waited 2 weeks for an appointment estimate since this shop had excellent reviews. However it took nearly an hour to have the estimate completed. I already did two estimates prior from other shops & it took 10-20 minutes in comparison. To make things worse the estimator declined to do the repair (cash job & not insurance) or provide the estimate. I respect their decision to do any repair etc. however just be transparent from the start so you don't waste the customers or your own workers time. read more

Just picked up my 2017 Chevy Silverado Z71 from Kuroda's Auto Repair . I want to say a job well done again . Dana Kuoha was my service advisor and she did a great job of getting my truck front left fender repaired and painted . This was my second repair at this facility on my truck and like my first repair it was a terrific job. Paint matched real well and upon picking up my truck , it was clean as a whistle. If you have any fender benders happen to your vehicle , I recommend Kuroda's Auto Repair . read more

Excellent quality . . . Looked like it never even happened . . . Hubby's Kia Sorento had a smoother ride after the repair job. My coworker highly recommended this shop who had to redo her car from another body shop that had blotched the paint job. read more

Oh man, this company goes way beyond my expectations. I love their day to day update on my car & the process along the way. Shanna was such a big help & kind as well especially with putting up with my texting. Love their work I am super happy with a job well done! This company is top notch, believe all the reviews I'm so happy I did, cause there all so true every word! Next time you need repairs done, take it here you won't be disappointed at all! Great company, great service & great care! read more

Great people, great service & quick. My car repair looks like my car was never in an accident and they vacuumed & wiped down the inside of my car. Mahalo!! read more

I could not have been more impressed with Kuroda Auto Body! I've only had to deal with 2 body shops in my life before, and the experience was, let's say, "unsatisfying" both times. Both places were in creepy locations with staff to match. What a relief when I opened the door at Kuroda--it was like being in a doctor's office, everything sparkling clean with decorations for the upcoming holiday and staff all neatly dressed and professional. Oh--and an actual PARKING LOT! The repair to my car--absolute perfection! I had knocked out the rear window glass and done small damage to the frame around it. When I got it back, it looked better than before the accident. It took me a few hours to realize that the car had been immaculately detailed as well. BONUS: They're so wired with Enterprise, they might as well have a branch in the office. SO EASY to pick up and drop off the rental car right there. I can't sing their praises loud enough. Definitely worth the drive from the Windward Side. BIG MAHALOS!! read more

Amazing customer service. I brought my old car here probably a decade ago and Kuroda did an amazing color match. I had two repairs afterwards and chose shops in town, closer to where I live. But the two different shops did a poor job of color matching and one of the shops didn't even put my bumper back together properly. Luckily I didn't get rear ended with the missing pieces. Suffice it to say, I wasn't going to bring my cars anywhere but Kuroda anymore. I got an initial quote online from Roland. Subsequently, my insurance's appraiser took a look at the car and came in lower in cost. Kuroda could work with it, so Roland had his office contact me to schedule the repair. Although they are very busy and book out a few weeks, they were flexible around my schedule. When I arrived for the repair, it was a breeze to check in and they even called Enterprise to pick me up for my car rental. During the repair, they kept me updated on the repair with daily emails, which were appreciated. Picking up was also easy, and the repair looked great! Exactly what you want - like nothing even happened to the car. They even gave you after care instructions. The paint smell was pretty strong for about a week, which is to be expected. I would definitely take my car here for repair again, although I really hope I don't need to. read more

On September 11th 2018 my car was victim to unauthorized inappropriate touching while parked on the side of the road in our neighborhood. (It took me a year to get it fixed but I digress) I immediately reached out on Facebook and asked people where I should take it to get repaired. My friend Jordan and my Father both recommended this shop which is very high praise because both of them are very heavy car people and care about cost, appearance and accuracy of repairs for their vehicles. Kuroda at this time had already serviced -Our 2010 Prius when it got scraped at Costco -Our 2013 Dodge Challenger when it got scrached by a cat carrier. -Our 2019 Toyota Camry when. . .something poked it. . .to this day we don't know what that particular one was from. -Our 3rd Gen Toyota Tacoma which was the. . .least. . .damaged vehicle when someone decided to YEET into 7 cars on the H2 at 80mph My Mazda and the Tacoma have been the most damaged of our family vehicles to come here, but as you can see from the pictures Kuroda's work is immaculate. From estimate to pickup they were fast, responsive and knowledgeable and with their email updates I was never in the dark on whay was happening which would be a godsend for longer, much more involved repairs. We will see how well their work holds up, but at this point history proves that it will last. I highly recommend this garage if.you are looking for someplace to go. read more

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This is a long overdue review of the excellent service given by Roland Kuroda. We had gone in on a Saturday morning after our brand new Toyota got into an accident. We were so blessed to have Roland greet us promptly on site. He was so friendly and courteous in completing an overall check of our car and worked so hard in a timely and professional manner to get us an estimate by the afternoon for insurance purposes . The car was so new that he had to go out of his way to get the most current costs of all the parts. We would highly recommend Kuroda Autobody for all your automotive needs. Please continue to support this local kamaaina business . Quality work is a very high standard here and customer satisfaction is guaranteed. For your hard work, technical service, and kindness...a very warm mahalo! read more

I love Kuroda!!! The people are friendly and helpful. Also they send you updates on the work of your vehicle via text messages. And I'm very satisfied with the work that they've done on my car and they even wash my car too which is impressive to me. Then when I dropped off my car for repair, Enterprise is there for rental and conveniently I dropped off the rental car there too when I picked up my car after it's done with the repairs. So awesome!!! read more

Great job great people mahalo! Friendly service and convenient location in Waipio Gentry across from Babylon's painting. They did a great job! read more

My car got rear-ended a couple of months ago and it was hard looking for a good body shop since I gave been to crappy ones in the past. Kuroda auto body was so nice and kept in contact throughout the whole process. They sent text updates the whole time that the car was in the shop letting me know of the progress which I really appreciated. The front office staff over all was nice and helpful. I did encounter one lady that was a bit sassy but other than that everyone was so nice and helpful. We had some issues with the car when we got it back. A spot wasn't buffed and the trunk had a slight alignment issue but they too it back as soon as the parts came in and got it fixed. Quick service was definitely appreciated. read more

From the start, the Folks @ Kuroda Autobody in Waipahu have been extremely professional and super nice! They took outstanding care of me throughout my ordeal. Setting up an appointment for assessment was a snap. Quick and to the point. Everything was explained to me in complete detail. Assessment, dropping off my car @ a later date, and able to secure a rental car on that same day @ the same location.. WOW, these folks ROCK!!!!! -- What I enjoyed the most was receiving text messages on the status (daily) of my vehicle. 30 minuted after dropping off my car. I received a text saying that my vehicle was checked into the shop, pre-repair scanned, that light cleaning and sanitizing of driver's area would be done. 4 hours later, received another text saying that my vehicle was assigned a technician and was tearing down my vehicle. Was also informed that if additional repairs, parts, and/or if completion date was adjusted that I would also be informed. Next text, about 2 hours later. Said that bodywork was in progress and that I would be kept updated. Next Day, was informed via text that the bodywork was complete and that my vehicle was in the paint department for prepping (bodywork leveled, primed, sealed) and painting (base coat, clear coat layers applied in paint booth) today. -- The very next day.. Received a text a little after 8am. Painting is done. Vehicle is being put back together. Still need to complete post-repair scan and overall vehicle inspection, and check vehicle functions. -- Then a little over 2 hours later. I received a phone call that my vehicle was ready for pick-up. I received a text about 5 minutes later saying that repairs were complete and my vehicle was ready for pick-up. "3 DAYS" -- When picking my vehicle a very nice woman came out to assist me. I didn't get her name but she was really sweet She told me that "Robert" would be coming out to look over car before he gave me back my key. He explained what was done like removing front bumper, removing headlamp, to remove the quarter panel. Driver's door was removed and disassembled (including window, electrical, and motors) repaired damages, prepped, sanded, painted and clear coated. Reassembled. Reattached door. Checked to see everything working properly. Was informed verbally and given paperwork regarding warranty on paint (for life of car if, I still own it) warranty on workmanship in the door if for some reason the window won't function, since they removed and disassembled/reassembled. Said, "Hopefully, we don't see you again!" Can't even tell where the damage was. Left front quarter panel and driver's door bent @ the pillar. -- My co-worker seriously regrets not looking around when he was backing up his car in a parking lot. He and his insurance paid for EVERYTHING!!! -- MAHALO NUI LOA KURODA AUTOBODY!!!!! read more

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May truck was keyed from front to back and Kuroda's was able to help. The job was done right and in a short amount of time but what really stands out is their customer service. Super communicative and always friendly this family owned business is top notch. read more

I would like to acknowledge Kuroda AutoBody Staff for their quality workmanship and outstanding customer service. I took my car to Kuroda AutoBody to see if they are able to help me with a manufacture defeat with paint lifting. Kuroda AutoBody normally repair cars that are damaged in accident/collison but they were willing to help me. Kuroda AutoBody invested in top quality employees that take pride in what they do and treat customers like family. Jordan Sasaki and Shanna Chong assessed my car and their knowledge and explanation of the different options to meet my request and budget is amazing. My car was returned on the committed date and it was washed and the interior cleaned which I didn't expect. Kuroda AutoBody takes pride in their workmanship and customer service. I highly recommend Kuroda AutoBody to anyone searching to have their car repaired. read more

Kuroda Autobody - Body Shops Near Me - Waipahu, Hawaii