Cancel

    Open app

    Search

    Oka's Auto Body

    4.5 (102 reviews)
    Closed 8:00 am - 4:30 pm
    Updated 1 month ago

    Services - Oka's Auto Body

    Bumper repair

    Auto frame testing

    Auto steering and suspension repair

    1 More Service

    Rear-end damage

    Oka's Auto Body Photos

    You might also consider

    Recommended Reviews - Oka's Auto Body

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Before: If you hit me in the Foodland Kapolei parking lot, please slap yourself. Thanks.
    Sarah N.

    IMPECCABLE CUSTOMER SERVICE! **WARNING: THIS IS A LONG REVIEW** Literally-- from the time we pulled up and put our car in park, we were greeted with a huge smile behind a mask. Our appt was at 8:30am. My wife and I arrived about 10 mins early and figured we not bombard any of the workers who might not have been ready for us. To our surprise, however, Helen (lovely lady) came up to the car to acknowledge she was there to assist. Due to covid, we were unsure if we were to get out of the car.... give the keys? We really weren't sure!? So having her greet us at the car made life so much simpler. My wife asked if it was ok we were inside, and if there was anything they wanted us to do? Helen responded, "You 2 stay in the car, don't worry, we will take care of you right here where you're comfortable." HOW AWESOME! After filling out the basic info on the check-in sheet prepared by State Farm, Brandon came over to inspect the damages. We informed him that we've been victims of a hit & run, and the dummy put a huge dent in the front bumper. Brandon showed sympathy to our unfortunate $500 loss (my deductible), but reassured us that State Farm will be taking care of the rest. I was pretty annoyed because I just bought my new car 5 months ago, though felt relieved it'd be left in good hands. Once the pictures and scope of the damages were documented, Brandon told us he'd follow up via email as soon as the estimate was complete. AGAIN, to our surprise, we received the email within one hour of our *short 10 minute* visit! Brandon responded promptly and courteously to each and every email, too. He recommended the best option for car rental, with Oka's system to getting you in and out in the shortest amount of time. Frickn awesome, I tell ya! Anyways, luckily the work wasn't too labor intensive, and the majority of parts needed were in stock. We were able to schedule the repair 2 days after (wed) our estimate day (mon). Upon dropping my Rogue off, we were greeted by Lovely Helen again. She gave us the low-down on expectations of the work to be done, timing and Enterprise reservation. I thought it was such a nice touch that I didn't have to speak to any car rental company (no offense) because bringing my damaged vehicle in was already a task for me! Enterprise showed up within 15 mins of our arrival-- KUDOS TO THEM AS WELL! Carrying on--- we get the rental and head home. A few hours later, we received a call from Helen advising they found a little more damage behind the bumper. Due to the necessary additions, what was initially scheduled a 3 day job, turned into 5 business days. No problem for us! && What was EVEN MORE EXCEPTIONAL, was that Oka's already took the initiative to contact Enterprise to extend my reservation. No work needed from me! :) Along the way, I received texts with updates and vehicle status- I thought that was a nice touch as well. Pick up day was just as accurate! 5 business days, as I planned my life to accommodate, and it was the easiest, smoothest process. Rebecca greeted me at my rental and explained the job that was completed & Oka's LIFETIME warranty for the repairs. She made it easy for me to step out the car rental, leave the keys with her and James walked me over to ensure satisfactory work on my Rogue. Both James and Rebecca were extremely friendly and precise with the explanations. AGAIN!!!!! To my surprise, my vehicle was returned nicer AND CLEANER than I gave it to them! Are you for real????! Too good, these people! There's no denying that this place got their process fine tuned! As a representative for State Farm, it sucks so bad being on the other end of the spectrum, but I'm so thankful we had Oka's take care of us! I will 100% recommend this company to ANYONE who needs ish taken care of. They are so amazing!! BUT I hope to never see them again. Hahaha!! Fingers crossed I stay out of trouble. Thank you so much to Helen, Brandon, Rebecca and James & everyone else who help the wheels turn on that operation!! YOU ARE AWESOME!!

    New bumper on my 2014 4Runner!
    Leo R.

    I had the front bumper for my 2014 4Runner replaced after a hit and run incident. Someone had recommended Oka's Auto Body and their shop made my 4Runner look brand new. Brandon throughly explained the entire process involving my insurance company and the repair itself. The repair took approximately 3 days to complete. Both Helen and Rebecca provided a status update from day 1 until the day the repair was completed. I would recommend Oka's Auto Body to those that need their vehicle(s) repaired, especially if involved in a hit and run incident.

    The before shot

    My car was hit in the rear near my home. Not a lot of damage on the surface but definitely needed the bumper replaced and other items. Contacted my insurance company (Geico) and they gave me a quote for the repair. Found Oka's using Yelp and so glad that I did. This place is top notch not only with regards to repair and length of time, but customer service is a priority for sure. From the first call for estimate (spoke with Helen, super friendly and helpful); Nick, (my service rep) informed me of the process with dropping of the vehicle and what to expect. I felt that I was treated with care and concern, not as a customer but basically like family. Everyone was so cheerful and helpful both on the phone and in person. Almost daily I was contacted by Nick as to the status of the vehicle. It's evident that they take pride in the repair of the vehicle because I was even contacted with regards to "fit and finish" on my after market bumper (the technician was not happy with the fitment) and I was given the option to go back "OEM" instead of the after market that Geico suggested. Paint work is something that is extremely difficult to match, not for Oka's paint crew. Even though my car is 17 years old, they matched the paint/tint/variant of the silver Toyota paint perfectly. I was actively trying to find any issue I could but after scouring the car, it was "perfect", like it never happened. Lastly, I always detail my cars before I get them serviced. Because we had a little rain while my car was at the shop, I expected the car to be a little dirty or dusty. Not at all, I swear the car was cleaner than when I dropped it off! Great job Oka's!! Have since been sending everyone that I know that needs repair work to Oka's. This place is TOP NOTCH! Mahalo'z again for the great work and customer service.

    Waited nearly 5 months in total due to the back order in parts. However, the wait was well worth it. Oka's communicated with me throughout the entire process and did a tremendous job. Couldn't be more happier with the final product. Mahalo!

    You can't even tell what was damaged and what was fixed...it practically looks brand new!!!

    See all

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Brandon O.

    Brandon O.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Business owner information

    Photo of Brandon O.

    Brandon O.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Business owner information

    Photo of Brandon O.

    Brandon O.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ben T.
    194
    76
    9

    2 years ago

    Business owner information

    Photo of Brandon O.

    Brandon O.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Business owner information

    Photo of Brandon O.

    Brandon O.

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Ted P.
    22
    10
    0

    2 years ago

    Business owner information

    Photo of Brandon O.

    Brandon O.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Rey E.
    0
    10
    7

    2 years ago

    Business owner information

    Photo of Brandon O.

    Brandon O.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Leo R.
    122
    16
    39

    5 years ago

    Business owner information

    Photo of Brandon O.

    Brandon O.

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    3 years ago

    Business owner information

    Photo of Brandon O.

    Brandon O.

    Helpful 3
    Thanks 2
    Love this 2
    Oh no 0

    2 years ago

    Business owner information

    Photo of Brandon O.

    Brandon O.

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    3 years ago

    Business owner information

    Photo of Brandon O.

    Brandon O.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 1
    Love this 2
    Oh no 0

    2 years ago

    Business owner information

    Photo of Brandon O.

    Brandon O.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Shenz M.
    106
    16
    9

    2 years ago

    Business owner information

    Photo of Brandon O.

    Brandon O.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Business owner information

    Photo of Brandon O.

    Brandon O.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Business owner information

    Photo of Brandon O.

    Brandon O.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Brandon O.

    Brandon O.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Glenn L.
    10
    85
    17

    6 years ago

    Business owner information

    Photo of Brandon O.

    Brandon O.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Business owner information

    Photo of Brandon O.

    Brandon O.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Brandon O.

    Brandon O.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    6 years ago

    Business owner information

    Photo of Brandon O.

    Brandon O.

    Helpful 7
    Thanks 0
    Love this 8
    Oh no 0
    Photo of Anna E.
    25
    93
    55

    4 years ago

    The workers are very friendly and they're quick to respond and help you right away. They'll also explain the work to you very patiently.

    Business owner information

    Photo of Brandon O.

    Brandon O.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Brandon O.

    Brandon O.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Brandon O.

    Brandon O.

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    7 years ago

    Business owner information

    Photo of Brandon O.

    Brandon O.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Brandon O.

    Brandon O.

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Business owner information

    Photo of Brandon O.

    Brandon O.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of Brandon O.

    Brandon O.

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0
    Photo of C L.
    0
    5
    1

    8 years ago

    Business owner information

    Photo of Brandon O.

    Brandon O.

    Helpful 6
    Thanks 1
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Brandon O.

    Brandon O.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Brandon O.

    Brandon O.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Brandon O.

    Brandon O.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of Brandon O.

    Brandon O.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Brandon O.

    Brandon O.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Keoni U.
    56
    237
    38

    6 years ago

    Business owner information

    Photo of Brandon O.

    Brandon O.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Brandon O.

    Brandon O.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Friendly and professional service. My car needed a new bumper after being in an accident. Oka's did a great job

    Business owner information

    Photo of Brandon O.

    Brandon O.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Brandon O.

    Brandon O.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Brandon O.

    Brandon O.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 3

    Ask the Community - Oka's Auto Body

    Review Highlights - Oka's Auto Body

    Thank you so much to Helen, Brandon, Rebecca and James & everyone else who help the wheels turn on that operation!!

    Mentioned in 27 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Body Shops 2,923 times last month within 15 miles of this business.

    Verify this business

    Baba's Auto Gloss - Friendly owners.

    Baba's Auto Gloss

    (260 reviews)

    Always extremely satisfied with the service, communication, value, and most importantly the…read moreexcellent quality of the work when I bring my car to Baba's. I am very picky with where I bring my car since it's challenging to color match and work with Toyota black paint. I would definitely recommend Baba's to anyone who wants quality work done on their car.

    Absolutely Outstanding Experience at Baba's Auto Gloss Body Shop!…read more I can confidently say Baba's Auto Gloss is hands down one of the best body shops on Oahu. I found them simply by searching for a body shop on the island, and even though I live on the complete opposite side of Oahu, choosing them was 100% worth it. From the very first phone call, I felt the difference. The professionalism, family-oriented atmosphere, and genuine aloha vibe immediately stood out. You don't feel like "just another customer" here -- you feel taken care of. They repaired the driver rear sliding door on my Toyota Sienna, and when I picked it up, I was honestly blown away. My van looked **better than it did before the damage**. The sliding door looked brand new, the paint was flawless, and the overall finish was incredible. What really sets Baba's Auto apart is how they go *above and beyond*. They fixed my rear license plate even though it had nothing to do with the repair, and they even topped off my windshield wiper fluid. Those little details speak volumes about their pride in their work and how much they care about their customers. Huge shoutout to Paul, Willy, and the entire team -- all amazing people who clearly love what they do. Communication was smooth, the process was stress-free, and the results exceeded my expectations. I'm recommending Baba's Auto Gloss to **EVERYONE on Oahu**. If you want top-quality work, honest people, and an all-around excellent experience, this is the place to go. So thankful for the entire Baba's Auto team -- mahalo for taking such great care of my van!

    Westside Fender/Body & Refinishing - Saying bye to my baby for now

    Westside Fender/Body & Refinishing

    (96 reviews)

    Mahalo, Westside Fender for fixing our baby!…read more My car was rear ended while I was at a complete stop. I knew I had to let the car insurance company find a partner local body shop to take care of the damage. Yelp came in clutch when I was on the phone with the insurance claims agent working with the at-fault party (fortunately, both of us had USAA auto insurance). I quickly yelped body shops in the Waipahu/Ewa/Kapolei area, and Westside Fender easily beat the other shops in overall rating. FIRST CONTACT WITH WESTSIDE FENDER: Just minutes after the insurance claims agent/adjuster arranged with Westside Fender, Chelsey called me to set up my appraisal appointment. The appointment was to determine how much the at-fault's deductible would pay for damages, availability of parts, and to schedule repairs and rental car with their partner, Enterprise in Waipahu too. Almost immediately after our phone call, Chelsey sent me an email detailing the appraisal appointment. APPRAISAL APPOINTMENT: I stopped by Westside Fender during my lunch break. The appointment barely took five minutes and I was able to schedule the repair for the following week. They assured me I wouldn't have to pay a single cent based on the fact that I had no fault (USAA's decision, too). REPAIRS: I dropped off my car at the schedule time and date. The technician said the repair process would take a week and a half. Only a week later, Chelsey called me to say my car bumper was fixed! After dropping off my rental at Enterprise and after their shuttle dropped me off at Westside Fender, Chelsey quickly went over the itemized list of repairs and costs to be paid by the at-fault party's deductible. Chelsey then went offsite to pick up my car and drive it back. Not only did my car bumper look as good as new, but Westside Fender actually washed my car and tires too! Now that's exceptional customer service! Not that I wish anyone in Waipahu or Ewa to get into a minor collision, but if you're short on time and need to quickly find a body shop near home, don't look further than Westside Fender! The shop has won many awards and had lasted over 40 years for a reason. Thank you, Westside Fender!

    Amazing and quick service! Super friendly and my car was returned in better shape than I left it!…read moreThank you!

    Auto Papa - High end car repair

    Auto Papa

    (50 reviews)

    Went to Auto Papa with an issue regarding my car kicking/jerking. I was quoted to run diagnostics…read moreto check. Amin took care of me by asking me questions, testing out my car, and explaining possibilities of what could be causing the issue. The challenge is that it is intermittent and it's difficult to reproduce. He did his best to try and replicate it, but wasn't able to. Although I took some of his time to look at my car, he didn't charge me anything as diagnostics didn't need to be run due to no engine light appearing. I truly appreciate the support he provided, top notch. And they are easy to reach out using Yelp messages (just make sure that it sends properly). Thank you, Amin.

    It's incomplete work. Based on the work alone I wouldn't recommend these guys to anyone they didn't…read moreput adhesive on one of the plastics on the truck bed. It's missing vinyl film shields on one side, but they left them on the other side so I don't know what happened there. They didn't color match evidence is in the picture there's clearly a line of the two different colors and I can't believe they didn't wash the truck after they finished painting it. The truck also has a weird odor inside. I'm not sure why. When I asked how much it would be to paint the roof it was first $700 then when I agreed to the 3 panels I told him I'd pay for the top on my own dime the price went up over double $1500 for 1 panel. SMH never again. So for 3 panels one being the truck bed it was $1900 then to paint 1 more panel the roof was an extra $1500 just doesn't add up

    Oka's Auto Body - bodyshops - Updated May 2026

    Loading...
    Loading...
    Loading...