WORST EXPERIENCE EVER!!!! 3 times bringing our vehicle back and they could not get it right!!!!…read moreTried to convince us that we needed to just be ok with wavy paint on the door, a bumper not out on right and a back door that was sticking up on the corner!!! Unbelievable!!!!!

Returning customer, did amazing jobs prior to this…read more.. After picking up my vehicle from the shop, I started finding more and more parts not put back onto its original areas. Door rubbers were missing, bushings left out on floorboard. You would think paying so much for labor that they would actually put the parts back. I would say it could be a coincidence but multiple parts is just frustrating at this point. Please better your service/parts department and take your time working on our vehicles. We picked you guys for a reason. Update, found more damage done to my car sadly, assuming they replaced my whole door, they used my same window that had tint on it, there is multiple scratches across the window itself. Again did an amazing job before this vehicle that was brought in. Sad to see they're declining in customer service and care for the vehicles they work on. Please do better for the people.

My husband rear ended someone with my vehicle. I called M & R, and they were quick to answer,…read moreeducated me through the process, and scheduled me right in. They did quality work repairing my vehicle. They even detailed my car. It looked cleaner and shinier all around than when I initially gave it to them. Aunty Rene was so responsive and called me for status updates. It was a pleasure doing business with them and I would send any family member or friend to them if they ever needed a repair done. So if you're thinking about doing business with them, I suggest you do so! You won't regret it.

Can't say enough about M and R The owner Milton did me…read morea solid Took time with me and actually repaired my car on the spot Great work and fair price I highly recommend

They offer a large array of repairs especially for larger trucks and not just body repair and…read morepaint. Hydraulic tailgate systems Refrigerated insulated box repair and installations.

I went here to get my Hawai'i state inspection done. You do have to call to book a time, but both…read moretimes I called they had an appointment within an hour. The staff, especially the inspector, were super nice and we had a great conversation while getting the car inspected. So if you need your car inspected, call them up!

Even if the Auto insurance covers the bill, I should know every step of increase or changes on…read moredamaged costs. I was not briefed on what the insurance is covering only what I owed. Funny how the tracker was not tracking what was totally owed in the final bill. Auto services was great, however customer service needs improvement an I know it could be done better. I felt like they maximized to the fullest since the insurance was covering the cost. Since no one briefed anything in the end. Respectfully

Outstanding service, Communication, Quality workmanship at the highest level…read more From start to finish, Camille and her team was professional, honest, and efficient. Tanya & Lynn explained everything clearly and the repair was done in a timely manner. They communicated with me every step of the way. They also did all of the communication with my insurance as it pertained to the estimate and as well with rental car with Enterprise. The staff were great and easy to talk to. I would definitely recommend them.

Always extremely satisfied with the service, communication, value, and most importantly the…read moreexcellent quality of the work when I bring my car to Baba's. I am very picky with where I bring my car since it's challenging to color match and work with Toyota black paint. I would definitely recommend Baba's to anyone who wants quality work done on their car.

Absolutely Outstanding Experience at Baba's Auto Gloss Body Shop!…read more I can confidently say Baba's Auto Gloss is hands down one of the best body shops on Oahu. I found them simply by searching for a body shop on the island, and even though I live on the complete opposite side of Oahu, choosing them was 100% worth it. From the very first phone call, I felt the difference. The professionalism, family-oriented atmosphere, and genuine aloha vibe immediately stood out. You don't feel like "just another customer" here -- you feel taken care of. They repaired the driver rear sliding door on my Toyota Sienna, and when I picked it up, I was honestly blown away. My van looked **better than it did before the damage**. The sliding door looked brand new, the paint was flawless, and the overall finish was incredible. What really sets Baba's Auto apart is how they go *above and beyond*. They fixed my rear license plate even though it had nothing to do with the repair, and they even topped off my windshield wiper fluid. Those little details speak volumes about their pride in their work and how much they care about their customers. Huge shoutout to Paul, Willy, and the entire team -- all amazing people who clearly love what they do. Communication was smooth, the process was stress-free, and the results exceeded my expectations. I'm recommending Baba's Auto Gloss to **EVERYONE on Oahu**. If you want top-quality work, honest people, and an all-around excellent experience, this is the place to go. So thankful for the entire Baba's Auto team -- mahalo for taking such great care of my van!

First of all let me start that when I called to make an appointment for a "estimate." I was rudely…read moretalked down to by the owner Darrel because he assumed that the type of car meant I was some young punk. To be honest I'm probably older than him. The estimate was for my son's car and because he assumed, that I couldn't afford it or be willing to pay for the work. He started lecturing me on how expensive the cost pf labor was these days. I get it!!! But remember I was getting an estimate in the first place to see what it would cost? Tell me who goes in for any work or service without getting a estimate? If the price is FAIR we can do business, but if you wanna be a dick about it, then I let people know not to do business with you. On his homepage it starts with "I hope you'll be blessed by visiting!" I CALL B.S.

Darrel is awesome! The paint looks great, he got it done quick, and the price can't be beaten…read more My mustang needed the hood, front bumper, and spoiler painted. Darrel did all of that and some brush touch up paint on a few spots for only $240. The color looks exactly like the rest of the car. I couldn't be happier. I dropped it off at 8am and it was ready by 3pm. I would definitely recommend Darrel's Custom Auto!

Works with your schedule and pricing is very reasonable. Service and end product top notch as…read morealways.

Can not recommend Paintres-Q enough! I swiped the front driver side of my vehicle when pulling out…read moreof my garage and was devastated as my car is only 4.5 months old. When I searched for repair options, auto body shops wanted to charge me $1,500 on up which was insane and would put me out of a vehicle for a few days. I came across Paintres-Q on Yelp and saw their fabulous reviews. I was a little hesitant at first because it seemed too good to be true but figured I'd reach out anyways and see. Response time was quick and I was able to schedule repair on my vehicle within a week. Even better, they conveniently came to my home for the repair and were finished within 45mins. Super fast, reliable, great communication throughout and am beyond happy with the job. Will definitely go through them again and recommend to my family and friends. Thank you again for the great customer service as it is hard to come by these days.

This guy is an absolute fraud. He's had our car for over a year and we can't even get ahold of him…read more Worst costumer service. Really wish we would have taken our car elsewhere or that we could get it back. This is bullshit.

Had a great experience here. Awesome customer service. They work fast and gave us a fair price…read more Highly recommend

Mahalo, Westside Fender for fixing our baby!…read more My car was rear ended while I was at a complete stop. I knew I had to let the car insurance company find a partner local body shop to take care of the damage. Yelp came in clutch when I was on the phone with the insurance claims agent working with the at-fault party (fortunately, both of us had USAA auto insurance). I quickly yelped body shops in the Waipahu/Ewa/Kapolei area, and Westside Fender easily beat the other shops in overall rating. FIRST CONTACT WITH WESTSIDE FENDER: Just minutes after the insurance claims agent/adjuster arranged with Westside Fender, Chelsey called me to set up my appraisal appointment. The appointment was to determine how much the at-fault's deductible would pay for damages, availability of parts, and to schedule repairs and rental car with their partner, Enterprise in Waipahu too. Almost immediately after our phone call, Chelsey sent me an email detailing the appraisal appointment. APPRAISAL APPOINTMENT: I stopped by Westside Fender during my lunch break. The appointment barely took five minutes and I was able to schedule the repair for the following week. They assured me I wouldn't have to pay a single cent based on the fact that I had no fault (USAA's decision, too). REPAIRS: I dropped off my car at the schedule time and date. The technician said the repair process would take a week and a half. Only a week later, Chelsey called me to say my car bumper was fixed! After dropping off my rental at Enterprise and after their shuttle dropped me off at Westside Fender, Chelsey quickly went over the itemized list of repairs and costs to be paid by the at-fault party's deductible. Chelsey then went offsite to pick up my car and drive it back. Not only did my car bumper look as good as new, but Westside Fender actually washed my car and tires too! Now that's exceptional customer service! Not that I wish anyone in Waipahu or Ewa to get into a minor collision, but if you're short on time and need to quickly find a body shop near home, don't look further than Westside Fender! The shop has won many awards and had lasted over 40 years for a reason. Thank you, Westside Fender!

Amazing and quick service! Super friendly and my car was returned in better shape than I left it!…read moreThank you!