They replaced the transmission on my 2016 Impala. They did great work and the price was more than…read morefair in the current market. From here on out, I will trust D & J Auto Service for all my needs that are above my DIY skills.

My trucks water pump failed after a trip, and I called several different mechanic shops, but most…read morewouldn't call back or it would be 3-5 weeks for repairs. My normal shop was having issues with getting help so I called D & J. Dave answered the phone and was super courteous and scheduled me to come in within a few days. On the day I brought it in, he called me shortly after I dropped it off and told me the estimate to have it repaired. They had the truck repaired and I was back on the road that afternoon. I would highly recommend them. Added bonus, the shop was immaculate.

The most honest mechanic I've ever had the pleasure of doing business with. I tell everyone I know…read moreto go here if they need anything done. Scott is awesome!

Scott and the guys are awesome. They have been working on my cars and truck for over 2 years…read more Honest work and great prices. They take good care of my daughters vehicles and never once recommended anything that didnt need replacing then took the time to explain what did and why.

We are tri-state hardscapes in Dothan Al one of our triaxle dump trucks broke down and it was fully…read moreloaded with stone and it blew air bag and it was raining and we tried a bunch of companies to go fix it and no luck finally found A1 onsite repair and they were immediately on it Dustin and Robert did a great job and I recommend them for any onsite truck repair great job guys

if I could give zero stars I would!! Horrible service and even worse customer service. Just…read moreabsolutely ugly in every sense. made an apt to have an alignment done and they kept the vehicle all day long. I had to call at 3:30(they stop doing alignments at 4) and ask for an update and they then told me that they hadn't gotten to get to my vehicle at all that day. I went to pick my vehicle up and they had moved my vehicle and diagnosed something else was wrong and stated they couldn't fix it. I asked why they hadn't been able to get the alignment done but had moved the vehicle and diagnosed something else entirely; each person gave a different excuse. I missed an entire days worth of work waiting for my vehicle to be done and they couldn't even give me a courtesy call and let me know what was going on.

I needed to get an inspection on my vehicle and got in right away without an appointment because I…read moreput it off till the very last moment. The service tech William Winberry was very professional, let me know I will be needing repairs in the coming future and offered me options. I will be returning for the repairs.

Chevy Bolt had charging issues. Under warranty. Outstanding service provided by Conan. He…read morecommunicated with us through the whole process. Arranged for a loaner car. 5 star rating. Thank you.

My wife and I have been to Harold's on multiple occasions inspections, exhaust repair, etc. We have…read morealways been treated great and received fast, reliable, courteous assistance. We will be repeat customers.

I don't know whether this shop is excellent or not: I could never get through to make an inspection…read moreappointment by phone. The answering mailbox is full, so I could not even leave a message, and the place was closed when I drove by in the morning and evening. So unless you do not work or have weekdays off, it might be hard to get in. As far as the weekend, I'm not sure about their hours since I live 25 miles away.

Always friendly and does great work. Great place to take your vehicle to get worked on.read more

I have had two wonderful experiences at Bates and felt called to leave a 5 star review for the…read morewhole team! They are so welcoming and friendly from the moment you walk in the door. Service & quality of work has been great, as well as affordable. I get VERY stressed about anything car related, but I've been truly at ease both visits. I have also waited in the lobby area with my toddler both visits, and they have a little table with coloring books and I feel very comfortable in their space. This is definitely my "go to" auto shop for any future needs and highly recommend

Had my car towed here due to an alternator failure and some tire issues. The quote was extremely…read morehigh compared to other shops in the area but I only had one tow so despite other people saying they were high I figured I would give them a chance. I touched base with the shop to let them know I was working on finances. As I was trying to come up with the large sum of money I was able to find another shop to repair for almost 600 less. I called today to have it towed and they would not release my vehicle until I paid diagnostic fees that totaled $162. Despite multiple communications between Art and I not one time were any diagnostic fees talked about. I wasn't told when I called to let them know it was coming. It wasn't discussed when he provided me with estimates. It wasn't discussed or disclosed EVER. It was two separate fees. One to tell me my alternator died which I knew before I even had it towed there and told him that. The second was a fee to visually inspect my tire and joint. Please stay away from this shop. This is shady business. Be up front and professional with your potential customers when you provide them pricing. Listen to other peoples reviews also. I didn't agree to a fee. I didn't sign anything saying id pay a fee and it was never ever talked about. Had it been id completely understand. People do not work for free and I get that. But this was just wrong In response to the person below NEVER, NOT ONE time was a diagnostic fee disclosed or talked about and you're a liar if you say you told me that. You gave me a quote for services. Broke it down and never not one time ever mentioned the fees and I spoke to you MULTIPLE TIMES. you even thanked me for keeping you updated on the status of my vehicle being there because I was worried it was there for multiple days. You told me not to worry you usually don't stress over it until a vehicle has sat for over 30 days. At any point in time even when I called you to let you know I was having it towed there did you ever mention the fees. Ever. Stop being a liar and trying to make yourself feel better or have your shop look better by pointing out any other reviews I left. That's why reviews exist. I can show you every single time I spoke to you in my call history. The only time I was told about any fees was when I called you to say I was having it removed off your lot. I kept you informed every step of the way and was honest with what my situation was. Sorry I didn't have $1800 sitting around. But go ahead and say that to try and make me look "worse" I should have recorded all those calls so then I could have the audible proof that you're a liar. I never was told about the fees. I never agreed to the fees and I never signed anything regarding acknowledgement of fees. You set a receipt in my vehicle and didn't even provide the estimate copy and I bet the diagnostic fee wasn't even on it because it wasnt ever disclosed. The receipt I have was generated on the day I picked it up. In general as a human being, lying is shady and non disclosure is shady. In a business it's a disgusting practice. Do better and you wouldn't get shitty reviews. I leave honest reviews and the only other auto shop issue I had was again the truth and the shop actually apologized. So piss off trying to degrade my character. So very unprofessional Bates Automotive & Restoration Center (Owner) an hour ago Just to clarify we DO advise there will be diag fees upfront before any vehicle is looked at or an appointment is made. We can't take a customers word the alternator is bad, if we did and installed a new one and the problem wasn't fixed, then we would be the "bad guys" for not verifying that WAS the issue. We need to be certain we are fixing the issue at hand, not just a blown fuse or ect. And let's not leave out the car was here for 8 days while for "managed" your finances and the other shop you're using in your own words here, " a personal mechanic" not even a shop. Of course Billy Bob will be cheaper without overhead and staff to pay for. And once again using YOUR words here, "People do not work for free and I get that" but when we charge for diag fees, we're somehow the "shady ones" Judging by the other reviews from this customer, any repair shop is out to get her.

Bart and Kirk at Sapaugh GM Country are AMAZING! I bought my Cadillac V from them all the way from…read moreTexas, and they made the entire experience easy from start to finish. They were on point with information, communicated clearly, and absolutely understood the assignment! They got me in and out with NO complaints! Beyond being great at what they do, they're amazing humans who made the experience even better. Great people, great team, and a five-star experience. I'll definitely be back! Thank you, Bart and Kirk!

Went back due to some warranty issues with my car. Again as I said above I would only go back for…read morethat. Honestly had new issues with communication that came up that added to my above frustrations. BUT: my tech was great in recovering my experience, hence the updated rating. He went over and above to try and correct the communication issues, to the point only he would call me and only he would help me. So while I'll still only go back from warranty things. I will give kudos to my tech for being attentive, aware, and acknowledged the missteps in communication to me. Mistakes happen, so as a customer I can appreciate the effort and awareness my tech gave me.

We had been truck shopping for a while. We shopped several dealerships, all different makes. We…read moreknew what we wanted on the vehicle and knew what we were willing to spend. A lot of year end deals, incentives, rebates, etc. We ended up buying a new truck from Adam here at AutoCenters Nissan. They were willing to give us a fair price on our trade in, they did knock the new truck down some and got to a point we could agree upon. In the end what sold us was the warranty. If it's what they say, it seemed to us to be the deciding factor. I will say you have to watch the internet pricing because it includes all incentives, and most customers would not qualify for them. We knew that up front because I read about it on their website. Yes, we spent 4 hours making the deal and doing all the paperwork, that would be true at any dealership. Adam really tried to expeditiously move things along, all of the staff that we encountered were polite and professional. They offer water/coffee/soda while waiting, showroom/restrooms were clean and modern. Only had the vehicle one day, but so far we really like it. It's new, what's not to like, right? Seriously, vehicle rides nice, seats are comfortable, love the touch screen for the map/audio. Lots of cup holders and places to store things. Our truck came with spray-in bed liner.

My husband had a very disappointing experience at this dealership last night. He drove several…read morehours to purchase a Ford Expedition Max and ultimately came home empty-handed due to what we felt was unprofessional and misleading sales practices. After both parties had agreed on a trade-in value for our vehicle and a purchase price for the new one, the salesperson repeatedly changed the numbers instead of honoring the agreed-upon deal. He would reduce the trade-in value by approximately $1,000, increase the purchase price, and then present the adjusted figures as though the trade-in credit offset the difference. The numbers consistently shifted, making the deal difficult to follow. What was even more disappointing was the salesperson's comment to my husband: "Have fun calling your wife and telling her you're coming home empty-handed." We found this remark to be unnecessary and unprofessional. I'm sharing our experience simply to encourage others to carefully review every number on the paperwork before signing anything. Unfortunately, our experience did not reflect the level of honesty or professionalism we expected, and we hope others will take the time to verify that the final documents match the terms they originally agreed to.

Today was my second visit to Oil Time, and just as the first time I wasn't disappointed with the…read moreservice or end result so I decided to add a review of this business. as I stated earlier I have used these guys a couple of times for my oil change. Both times I have come here, there has been no wait for service, which is a plus when you have a tight schedule to meet. I pulled in and was immediately greeted with a friendly smile and how are you today. I told the gentleman what I needed done, and he proceeded to begin working immediately. any questions or concerns I had were answered and taken care of very professionally and very quickly, which is a good sign of customer service being done correctly. I had an oil change done here a few months ago, so when I pulled in today, he was quickly able to pull up my information which speeded the process along rather nicely. they pulled my air filter out and showed me the wear and tear on it, and replaced it at a very minimal cost which is a nice addition to the final outcome of the visit. I was in and out of here in right around 15 minutes, and my short time here was handled quickly and professionally by the staff, they cleaned my windows, and checked my tires and that was something I didn't even ask for, kudos on the customer service skills Oil Time, you have it down to a "T". if your looking for a quick oil change, and are in the Festus area, be sure to stop in at Oil Time, their staff is friendly, helpful and will have you in and out of there in no time, and without spending an arm and a leg on your oil change. These guys know what they are doing, so be sure to check them out to see for yourself...

Sad day! I have brought all of my cars into OilTime for over 20 years never a problem. Last time I…read morewas in they installed and oversized after market drain plug and didn't report it. I was getting preventative services done at the dealership where I purchased the vehicle and the found the damage done. OilTime would take no responsibility for the mistake and I am deeply disappointed. Be careful the next time you go in it could happen to you. Be sure and ask if everything went ok or perhaps choose a more responsible place to service your vehicle. Lin Grass showed who he is by cursing at me even though I kept a cool head and had definite proof. Good luck Festus community!