Truly terrible experience, I will never buy here again and don't recommend anyone does. First, the…read morestore doesn't accept returns AT ALL. Brought the clothes back within 1 week and was not allowed to return. They also don't offer store credit. My husband went to return and was told I had 7 more days to come and pick other things for exchange. The fact that I'm 7 months pregnant and can't come back myself due to my work schedule did not matter to the owner. The no-return policy was not posted, and I was never informed of it, before or after I made my purchase. Also, the items are deceptively priced, which is why I was hoping to return in the first place. Lastly, good luck exchanging! They don't maintain good inventory, so if you're looking to exchange for sizes, they probably don't have the size you need. I would not recommend shopping here, but especially don't buy gifts here. You are setting a mom up for a very unpleasant experience when she tries to return something or exchange it. I can't believe a business can run this way and still stay open. Horrible business practices. I will be reaching out to our local government about this as well.

Pushy sales people. They have no inventory and won't take returns even though that is not written…read moreanywhere and was no stated. They refused to sell pieces of clothing separately even though they were charged separately. You can do better in Annapolis for children's clothing, even heirloom quality. The store is also very expensive for children's clothing and mostly sells basics.

Came in to make a return with receipt. Staff member was friendly, fast, no issues at all. They have…read moreamazing clothes. The only issue with J&J is they are wayyyyyy overpriced for kids clothes. I only buy here for special occasions or pictures.

I have visited this store twice. Each time it seems I have sales people who hate working there…read more Never a hello, or how can we help. Never help in finding sizes. This last visit we were buying a suit for our 2 year old. I never looked at a price tag and never flinched about swiping my CC for $220 that will get worn maybe twice. But hearing the comments the associates made about my son when he left the store crossed the line. I returned an hour later and told them I was cancelling my order. They sad nothing to save the sale. Good for them, because thry would have gotten an ear full. I will walk in there from now on and window shop. I will not support this store. If I need too, I will buy online.

Tya helped me today in the store she was very helpful and welcoming! Great selection of baby…read moreclothes in all sizes and huge clearance section. Great prices in the clearance section!

we enjoy shopping here, especially when we have a coupon. They always have specials and coupons…read moreand a punch card you can fill for $10 certificates. Their clothes are useful and cute, nothing crazy. The staff here have been there for a long time and are helpful most of the time. There are toys for the kids to play with while you shop which usually keep my toddler distracted. The pajamas are great but buy them on sale!!

Received a large jacket instead of a medium for my online order. Unfortunately, I had to drive 30…read moreminutes with the price of gas to return my item and order it again. I was told that I would have to pay an additional 4.95 to ship the correct size even though that's what I originally order. The manager Murano told me there was NOTHING she could do. So now 4.95 for an order they shipped incorrectly and another 4.95 for the correct size (hopefully) and the price of gas. Beyond irritating. DO a better job ZARA.

Still a mess in 2025. Only half of the dressing rooms are available for customers to use and they…read moreare STILL as filthy as they've been over the years.

I like that the Gymboree is in a quieter side of the mall. I though this location was a bit of a…read moremess and I did not particularly like the round check out area... it could be under construction or just plain back to school shopping. The lady working there was great, very helpful, friendly and patient. I like the clothes as usual from Gymboree and I like the variety here as well. People should not be turned off by the prices because they are constantly introducing new lines and moving others to discounted section... However, occassionally if you really like something, you should just do it because it may not be left.