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    Retinal Surgical Associates

    4.0 (1 review)
    Closed 7:30 am - 5:00 pm

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    9 years ago

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    Westcoast Retina Centre - Left eye with mysterious scars..

    Westcoast Retina Centre

    3.3(4 reviews)
    29.4 kmFairview Slopes

    I realize that the retinal physicians are generally the ones who receive Yelp reviews, but in this…read morecase I would like to talk about the staff. I received exceptional care from 2 employees today. Because my morning had been stressful, I arrived at the office having forgotten to remove my contact lenses. The receptionist kindly helped me resolve this problem and also provided me with a face mask. But what happened following my consultation with the doctor was truly amazing. Because my eyes were dilated and my vision seriously impaired, I could not use my phone to call an Uber and I really needed a ride because it was snowing. An assistant named Alberto leapt to my assistance, offering to book a pick-up on my behalf. When he accessed the app on my phone, we discovered my credit card information needed updating. He helped me through this process in private and then input my request for a ride. When the driver was on the way, which took only a couple of minutes, he offered to accompany me down on the elevator and out onto the street so that he could ensure the car arrived and I actually got into it. We stood on the street corner in the snow (him shivering without a jacket), his fingers flying on the screen to indicate to the driver our exact location. Bingo, the car arrived within seconds and he helped me into the rear seat. I couldn't escape the feeling that I must have come across as a seriously foolish and inept old woman. But I don't believe Alberto thought that at all. He is simply a very kind man, dedicated to doing his best for all the patients, and happy to go out of his way to help a senior overcome some obstacles. This experience restored my faith in the milk of human kindness.

    This is a very busy office. Arrive early and plan to stay a while. The assistants that work here…read moreare very efficient in booking appointments, putting drops to prep you, and using the machine. You will feel like a cog in the wheel and you only get minimal time to see the doctor so get your questions ready. Ask to have copies of all labs sent back to your GP and Eye Specialist to further discuss your course of treatment. They only deal with Retinas here.

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    Westcoast Retina Centre

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    LASIK MD

    LASIK MD

    4.3(10 reviews)
    9.6 km

    My visit began after so many social media adda for free consultation ... "LASIK starting at $495.00…read moreper eye" staff nice ... office nice Assessment conversation directly went to RLE at 8880$ fo the pair ... I have near sightedness and only wanted to discuss this ... on the final financial discussion was told lasik does not fix nearsightedness .. wrong? also canada health https://recalls-rappels.canada.ca/en/alert-recall/know-risks-replacing-healthy-natural-eye-lens-intraocular-eye-lens-vision-correction I have many questions and feel I'm being oversold Hope they still pay the $2 donation for this review

    Flexible Finance Option --…read more Beware you're signing up for a credit card!!! All I was told was 12months no interest. Update: finance department called me back. And I wish I could attach the recording of the call to show you how disrespectful the person was. I was just out of words and I asked him repeatedly to just listen for a second and he just continued to talk over me? How can I answer your question if you don't let me speak? We can pull out the video cameras and it will show the application was made before the contract was shown to me. He made it seem like I was stupid. But these days there's lots of lenders who make these financing options available without a credit card. There was no mention of a credit card at all when we were sitting in that office. I only found out after another eye centre said "it looks like you applied for the credit card" Honestly I'm just glad the other people who followed up were open to listen and ready to find the next step, instead of screaming at me. I came specifically here because of a recommendation from a good friend, but I will not recommend this place at all.

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    LASIK MD
    LASIK MD
    LASIK MD

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    Pacific Laser Eye Centre

    Pacific Laser Eye Centre

    4.4(39 reviews)
    30.2 kmSouth Granville, Fairview Slopes

    Dr. Lin and his team at Pacific Laser Eye Centre have destroyed my eyes and ruined my life…read more I should never have been deemed a candidate due to my underlying conditions fully disclosed to them pre-op and a very mild prescription, yet they were dishonest with me and deemed me a candidate anyway. They downplayed all my concerns and outright lied about risks I inquired about. They didn't disclose a lot of serious risks especially in my case. They promised me "vision as good as glasses or better"..Immediately post op I got all kinds of terrible visual distortions, both day time and night time. My concerns were dismissed every time and I was told it's normal part of healing and should go away by 3-6 months. Several months post op now, I have a long list of awful complications, from visual distortions to horrible chronic pain, severe dry eyes which all led to severe depression. This nightmare could have been easily avoided if Dr. Lin and his team (Winnie, Gina, other techs) were honest with me and ethical people, disclosing all the risks properly, rejecting me as a candidate based on my condition and certain measurements they've done that proved increased risks of complications in my case, something they never disclosed to me. Instead, they chose to deceive me and destroy my life for profit. Shame on all of you.

    If I could give more than 5 stars, I absolutely would! I waited a month to write this review so I…read morecould share my full experience, including aftercare and medical outcomes. I have a long history of chronic uveitis, which has required numerous eye surgeries and treatments, including cataracts, vitrectomy, and laser for retinal tears. My vision deteriorated rapidly in the affected eye leaving me with a significant imbalance in my vision which couldn't be effectively corrected with glasses, and I had been wanting laser correction for many years. However, my retinal specialist advised waiting until my uveitis was stable, which took over 20 years. Throughout that time, he consistently recommended Dr. David Lin as the only surgeon I should consider, provided he deemed an eligible candidate. From the very first interaction with Pacific Laser Eye Centre, I was impressed by how knowledgeable and informative Tiffany was. This level of professionalism and competency continued with everyone I interacted with at the clinic. All my questions, and I had a lot, were answered thoroughly and promptly. When I met Dr. Lin, I instantly felt confident in his expertise and reaffirmed that I had made the right choice. The procedure itself was quick and painless, and the aftercare was exceptional. After removing the bandage lens, I did experience some discomfort and when I called the clinic, they got me in to see a technician and Dr. Holland within an hour. The issue was quickly identified and resolved. I've since had appointments with my retinal specialist and optometrist, and the results have exceeded expectations. Dr. Lin was able to achieve a level of vision correction beyond what was able to be achieved with glasses. I am an extremely happy patient and would highly recommend Dr. Lin for anyone considering laser correction!

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    Pacific Laser Eye Centre - Pacific Laser Eye Centre Building (Office is on the 5th Floor)

    Pacific Laser Eye Centre Building (Office is on the 5th Floor)

    Pacific Laser Eye Centre
    Pacific Laser Eye Centre - Review 2/3

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    Review 2/3

    Retinal Surgical Associates - retinaspecialists - Updated May 2026

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