Dr. Duncan was listed on my healthcare provider list. I left TWO messages without a return call…read moreabout 6/7 days apart. The voicemail said the Doctor was out of the office on the last few days of January, however my calls took place mid February. On the 3rd & final attempt about 2 weeks after the initial call, someone finally answered the phone. When I told the woman who answered that I wanted to set up an appointment with the Doctor for medication management she immediately asked what my insurance was. I stated Blueshield PPO. She asked me if it was through Covered California or LA Care. I stated Covered California. She immediately told me that the Doctor hasn't taken that insurance since January 2017. I asked if the doctor had a sliding scale and she told me that the first visit was $300 and that rash initial visit depending if it was 15min or 30min was $125-175 cash only. I rate this zero stars on customer service and zero stars on trying to offer help to someone who obviously needed some medical attention. If a person is calling seeking help & treatment... don't be rude. You could obviously be the last person that the ill were speaking to, and they could be in serious need, to the point that may have taken this call personally and have taken their own life. Be more considerate dear little miss phone answerer.

Dr. Helen Duncan is a wonderful doctor. She not only prescribes the drugs that help me with my…read moredepression, anxiety, and mood instabilities, but she also LISTENS. This is very rare in a psychiatrist, whom usually just prescribes medication. Both my husband and I see Dr. Duncan (separately) and we are BOTH so satisfied with her, that, even though we have moved over an hour and a half away, AND she no longer accepts our insurance, we still continue to see her. She's the BEST!!! Highly recommend!!

Almog Shanun is compassionate, wise, and extremely insightful. Therapy has been a relief with him,…read moreand it feels like very important work is being done. I feel safe and heard in his office, and I am so very grateful to have found him. Recovery from PTSD is possible. His intelligent and very useful guidance have already improved an almost life long wound. If you want an intelligent and engaged therapist, seek him out.

Excellent therapist and therapy sessions. Our therapist Jessica is amazing and has helped us…read moretremendously not only in our personal mental health and growth but our relationship success. Their environment is calm, pleasing, and tranquil and every session leaves us feeling great and our mental health and relationship has improved tremendously. We always can't wait to come back and it only gets better and better!

Very kind and patient ! Dr. Llanes makes each session feel more like a conversation with a friend…read morethan a Dr. appointment. Dr. Llanes is great about working with me as her patient on any treatment plans (especially if medication is involved) and won't "force" you into anything you are not comfortable with. She answers all questions and doesn't make me feel rushed. Norman (front office staff) is always very friendly and always makes sure to make reminder phone calls before each appointment (super important for me as I don't always enter appts into my calendar ). Norman also makes your wait comfortable by either engaging in conversation (or not) depending on your mood. Haha It is important to note-Dr llanes does NOT complete any paperwork for disability leave, FMLA,etc. HOWEVER this is something that Norman will advise any potential patient of before an appointment will be made and Dr Llanes will reiterate at an appointment if she deems it necessary. I think this is important to mention in case you are seeking Dr Llanes services and may be anticipating taking a disability leave (intermittent or otherwise ) as she certainly wants to set up the appropriate expectations.

Waste of time. They book appointments on their convenience. They charge me $25 no show fee for no…read morereason. Very unprofessional

This office used to be great. But now I feel like the doctor doesn't even have time to make sure I…read morehave my prescriptions filled. They've blocked CVS from faxing them so if you get your meds with CVS good luck. CVS wouldn't even call them for me. Told me to have the doctor call them instead. I've called Weigel countless times, and left a message with the front desk to have him contact my pharmacy but they seem too busy to do that. It's been over 5 months, and still nothing. I guess I'll just have to find a new doctor. It was good while it lasted.

Have been seeing provider Joe for years. Helped me thru multiple crisis situations with calm and…read morereassurance. Like phone visits, less driving.

I found Tim after looking and calling several places due to going through an episode of social…read moreanxiety affecting me at work- "I need help," was what I told him over the phone. I left a voice message, and he called me very soon after. I remember feeling a sense of comfort and calmness after speaking to him bc he seemed genuinely interested in helping me and also accommodated an appointment to see me as soon as was possible. In person, about 2-3 days later. Because it was social anxiety, I knew I wanted to see someone in person. So we met in person. His office is plain and he had the word "believe". It was simple without distractions. I needed this, bc the days that followed were walking into this place of collapsing my thoughts and feelings. Tim's approach is simple and it's realistic. But it is only simple for the very reason: that Tim is extremely passionate about the subject and therefore knows it very well. Therefore going through the sessions you begin to learn concepts and in the process you begin to learn about yourself, your reactions, and how correction is possible. It's realistic / common sensical and when you realize this, you feel hope that change is possible. Hope is important, bc it's the right step to begin rerouting your thoughts, highs / lows and find a balance in life. Tim is passionate about this. Tim as a person is not only knowledgeable and professional, but he is kind and generous. Generous in sharing information- to teach you as much as he knows and he is also generous with his time. Never rushing you or holding you to a minute maximum. In him you will find a wise and emphatic man, bc of this, trust emerges and you will find it easy to open up. Thankful for Tim!

Tim is amazing, he helped me collapse some areas that were affecting my business and I didn't even…read moreknow it.

Came here for life coaching with my partner and we were lucky enough to work with Jason. This is…read morenot your typical sit down and vent about your emotions, but you will be provided tools to help give insight on positive communication and understanding each other better which really has made all in the difference in the world for us! 8 sessions later and my partner and I are at such a positive and fun place again. Can't recommend this place enough. Big thank you to Jason and Self Help team !

I have had a handful of sessions on the Crystal light bed and it is instantly calming. It helps to…read moremeditate and fully surrender with the sound system and every time I leave I am super relaxed and clear minded !

She's the lady I go to and I adore her…read more She can do pretty much anything! Let's keep her small practice in business and go see her!!

Routine annual preventative physicals should be completely covered by insurance. They are charging…read moreme $97 for the "follow-up" 15 minute phone call where they told me my labs look fine. I also had to request for a copy of the lab results separately because they weren't provided to me, so technically, without attending this appointment or following up myself, I wouldn't know have even known my annual physical results. I never had to pay for physicals with other primary care providers, so getting this additional "medical visit" charge for reviewing my annual lab results just feels really unsavory. It feels like a double billing. Also I was charged a small amount for the labs from Quest Labs which is bizarre.

Very good Psychiatrist, spends time for the patients. Does not rush up to finish on time, listens…read moreto your problems and provides good care. I have moved to BayArea now and have not found the right provider for me yet. Dr. Li was so good and I miss his service and I highly recommend him.

The front desk had horrible attitude towards patients, very rude when communicating. And they used…read moreto accept insurance where now they dont. The price for every visit is around 600 usd.

After my appointment with Miguel Ortega N. P. I was not clear on the instructions since I had a…read moremedication change. I called and asked questions and the doctor would never speak to me. He only relayed information to the girls in the office. He tells them he gave me instructions and doesn't talk to me!!! Then they tell me I will receive a letter!! I was dropped from care due to asking a question!!! This is absolutely the worst patient care!!! I do not recommend this place at all!!!!!

I have been seeing Dr.Leong for many years now and I have had more progress with him compared to…read moreother therapists I have seen before. He is straight to the point and takes his time to let you understand yourself so that you can better learn your attachment style and how you function so that you can cope with your daily habits with great confidence. He has saved my life over and over again, when I first saw him I was in a very dark place and over the years I have gained confidence and strength and have slowly but surely become a better version of myself. Thank you Dr. Leong. -Katrina