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    Jacob Said, MD

    2.6 (17 reviews)
    Closed 9:00 am - 1:00 pm, 2:00 PM - 5:00 PM

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    2 years ago

    Horrible business with terrible providers like Dr Leung. He doesn't even practice within his scope and would give me samples of Strattera.

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    Jacob and Associates - Figure it out...

    Jacob and Associates

    3.0(89 reviews)
    0.1 mi

    Dr Clarence Leung is very professional. He is compassionate and empathetic. He is always…read moreattentive and pays close attention to our discussion during the therapy. I learned so much from Dr Leung on how to deal with my problems. Whenever I have an urgent concern, I leave a message in Dr Leung's voicemail, he returns my call immediately. I highly recommend him. For the staff: I only deal with the receptionist to give my co-pay. I am happy with the service of receptionist.

    This office was a nightmare to deal with. I was billed months later and had to do the work myself…read moreto figure out what happened. BCBS told me there were multiple claims submitted for the same dates of service under different providers, even though I only had one visit on each date and had already paid my copays. Instead of taking accountability and fixing it, the office was dismissive and kept trying to make it my problem. Nadia, who identified herself as the manager, was especially dismissive. She did not want to listen to what I was saying and just kept telling me I was responsible for the remaining balance, even while I was trying to explain that the balance appeared to be incorrectly billed. I have Blue Cross Blue Shield and this office was supposed to be in network. Otherwise, there is no reason I would have driven an hour to go there in the first place. The billing process felt sloppy, the communication was terrible, and the staff seemed much more interested in collecting money than resolving an obvious dispute. My first visit should have been a warning sign. They made me drive all the way from Hollywood to Glendora for an in-person initial evaluation, then kept me waiting about an hour for the nurse practitioner. Overall: rude staff, poor communication, billing problems, and no accountability. I would never go back.

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    Jacob and Associates - Too long to hold for mental health.

    Too long to hold for mental health.

    Jacob and Associates

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    William Gillespie, MD - Bill

    William Gillespie, MD

    2.1(8 reviews)
    1.4 mi

    I hate this Office. I hate everything about this doctor. He is the worst doctor in the world. He…read moregave me over 14 medication's. in the span of seven years that I've been with this doctor not once has he asked me if I'm OK with the milligrams. He talks to me for over seven minutes and that's it. What type of person does that to a person who has mental illness and is dealing with a lot of things I've been repeating to this doctor. What care are you giving me? What side effects are these medication's gonna have on me but he keeps on brushing me off like I'm not mentally incapable of doing what I need to do for my type of care like I'm mentally retarded like he said to me "" like seriously dude. Trying to overdose me with 300 or 200 of trazodone I will never forgive you for that.

    I contacted this office for help managing a severe mental illness. The first thing we established…read morewas that my insurance would cover their services. The main way I was able to communicate with my provider was through text. I was also able to reach the office by phone and e-mail. I always felt their service was polite, professional and courteous. The provider was Emiliano and he was great. I only used this office for 2 visits because I began getting large bills for the full amount of their services. Their billing company stated my insurance wouldn't cover them. I felt deceived because I was led to believe that my insurance would cover their services from the beginning. Once I realized my insurance didn't cover them I cancelled all further appointments to avoid any more unforeseen payments. I'm rating it low because I really wouldn't want this to happen to anyone else. Beware of this one if you want to go through your insurance. The low rating is because of the unforeseen bills that I incurred that should have been explained to me before the appointment.

    Espinoza Rolando, PhD

    Espinoza Rolando, PhD

    3.0(4 reviews)
    3.8 mi

    Really bad experience, the secretary from te beginning speaks nonsense , she don't help when asked…read moresomething, and today was our first appointment the Dr did not ask the reason why were seeking help, he didn't let me go inside didn't want to speak to me and just had my bother go in ( my brother is not mentally competent to express or communicate properly ) I take care of him and support his needs , I'm currently seeng help for him, again Dr wouldn't speak to me just said he would call me. He said That he had no time for me. This is not my first time seeing a phycologist because I'm a care giver in profesión so I've gone to other offices of other people I help with transportation to their apts and I provide support, therefore this was very unusual and unpleasant, note : my brother didn't want to go inside by himself ,

    My husband took the brave and challenging step of seeking therapy, and this office made the process…read moreunnecessarily difficult. It was a very discouraging experience for him, and nearly deterred him from seeking help. Dr. Espinoza, himself, is not the problem. His secretary, who is the first line of interaction for patients, is the issue. She is rude, condescending, and repeatedly gives blatantly inaccurate information. --When we first reached out to the office, she talked over me repeatedly, insisting that our insurance had a deductible, because, "everyone has a deductible." I repeatedly explained to her that our insurance does not have a deductible. I was so put off by her argumentative and aggressive behavior that I started looking into other providers. But because Dr. Espinoza had good reviews, we decided to give this office a chance. -- She gave my husband an appointment for his first therapy appointment (Friday), which he was highly anticipating, but when he showed up, the office was closed. No courtesy call. No apology. He called the following business day to see what happened, and she claimed that she made the appointment for a completely different day the following week (Tuesday). But my husband wrote down the date and time immediately after that initial phone call, and there was no way to confuse a Friday for a Tuesday the following week. -- The day of his rescheduled appointment, my husband wanted to ensure the office was open prior to showing up again. So he called 3 times and received no answer. He drove there anyway, and within 1 minute of his last phone call, he walked in to the secretary having a private phone conversation, laughing, and talking about what she ate that day. He asked her why she didn't answer his multiple calls, and she replied that he should've left a message. Again, no apology. -- The session, itself, was fine with Dr. Espinoza --She then charged my husband double the copay because she insisted that this *therapy* visit fell under "specialty provider," (as in a cardiologist or nephrologist) - not under "mental health provider." --Lastly, when giving my husband his next appointment, she told him "Tuesday, June 6th." My husband corrected her and said, "June 6 is a Thursday," to which she responded, "that's what I said." This is exactly how the first appointment error was made. This was such an unnecessarily frustrating and disheartening experience for a man who is already feeling vulnerable taking the first step to seek therapy. This woman is not competent to manage any kind of office, much less an office that requires decency, compassion, and sensitivity, such as a therapist's.

    Heal From the Ground Up

    Heal From the Ground Up

    4.9(125 reviews)
    32.6 mi

    I'm incredibly grateful for my therapy sessions with Michael. From the very beginning, he created a…read moresafe and judgment-free space where I felt truly heard. He's extremely patient, takes the time to really listen, and is thoughtful in how he responds to your needs rather than rushing the process. I came into therapy knowing I had a lot of healing to do, and Michael met me exactly where I was. His calm presence and genuine care made it easier to open up and work through things at my own pace. Each session felt intentional, supportive, and grounding. If you're looking for a therapist who truly listens, respects your journey, and supports real healing, I highly recommend Michael.

    I decided to book an appointment with Michael based on his reviews here on Yelp. After investing…read moretime with him I can say with 100% certainty that he deserves every amazing compliment given to him. I've been to highly regarded therapists who spread out meetings for months, consuming unnecessary time and investment. His superpower is that he epitomized complete altruism with laser sharp discernment and focused attention that facilitated deep healing of emotional wounds so buried I didn't even know they existed. He also leaves the door open for further growth and healing without feeling locked into a contractual relationship. Honestly he should patent his Method for all coaches to follow! I give him the highest possible rating and encourage others to not hesitate reaching out to him.

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    Heal From the Ground Up
    Heal From the Ground Up
    Heal From the Ground Up

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    Jacob Said, MD - psychiatrists - Updated May 2026

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