Kendra does a great job. She's personable, professional, and encouraging. She listens to how you…read morefeel - and watches how you respond to the different excercises.

I am so thankful for the Kendra and the team at Velocity Physical Therapy in Princeton. Everytime…read moreI'm in for a visit, I feel welcome and receive the Absolute best care. I'm making huge strides since I injured my shoulder. The office staff is on top-of-my authorizations and helpful with my co-pays. I just can't say enough good things about this office. If I need therapy in the future, I will be a returning patient.

I had trepidation starting my journey of physical therapy. Their forms that need to be completed…read moreprior to beginning physical therapy are painful to complete. They are so long. The person that interacts with the patient is not the most pleasant to deal with. Once I got there though and started working with Lainey, everything changed. She is so understanding and genuinely interested in your journey to recovery. She challenges me in a way that makes it fun to go to physical therapy. The facility itself is very clean and they seem to have every piece of equipment that is possible. I had a failed total knee replacement which required nine total operations. The bone in my leg died and left me with one leg 4" shorter. I have had to use a walker and my goal is to get rid of the walker. It's great to have a goal so they can work towards it with you. If you are looking for physical therapy, I can't recommend this more.

After total knee replacement surgery I wasn't feeling great but knew I had to do Physical Therapy…read morefor at least a few months to avoid ending up with a frozen knee and bad scar tissue. On recommendation of friends went to Baylor Scott White, Little Elm near Eldorado Pkwy on 423. Was assigned Kelsey Thompson, what a win for me. Kelsey was so so so knowledgeable, patient, flexible with my daily twinges and aches, adapted my PT according to my needs, after 3 months I felt terrific, scar tissue was minor, my balance improved and started to walk confidently without cane. Location is fantastic, on ground level and can park right out front. Never kept waiting, always on time. Great equipment. Compared to hearing friends say they were just put on a bike, my experience was so sophisticated and comforting. Highly, highly recommend.

I have done PRP with and without stem cell several times never have. I called into an office where…read morethe broad- who works the phone doesn't know the services that they provide and putting me on hold to try and figure it out is pretty outrageous, also note she is sloppy when speaking smacking her mouth and sighing and improper word formation. I could not understand her version of English at all. On the phone with her long time and got nothing done, I do t know what your office dose or provides and I couldn't get 1 question answered. Makes your clinic look bad and loose money, think of all the people like me who get her... all incompetency and Karen's in the office need to go.

Quality provider great staff too makes each visit perfect. Doctor Flanagin did my right shoulder…read moredid a super job. This was a revision form one completed 13 years ago and it now seems 6 months out to be much stronger then the performance after the 1st surgery. If you need surgery on a shoulder I highly Doctor Flanagin.

Dr. Lessner took ample time listening to me and offered multiple treatment options. Several of my…read moreimmediate family members have also seen him and I highly recommend him.

The amount of time and stress it took me to try and reschedule my appointment caused me to cancel…read moreit entirely. Just like everywhere else now they have minimal human contact and I could not feel less cared for.

Down to earth team. I actually had an interview with this team and the doctor. Really loved their…read moresetup and approach with their patients and staff.

Dr. Salcher was fantastic. She referred me to a Dr. who does the surgery I need & didn't waste my…read moretime. The office faxed over all my documents and let the new office know I was being referred. Knowledgeable & great sense of humor. Office staff was helpful & friendly.

New corporate ownership. The friendly knowledgeable staff all left early 2025, and it became a mill…read moreto churn out prescriptions. Staff has become cogs in a wheel with a less human touch. What they won't tell you is T-therapy shouldn't be a life-long treatment. Be careful.

Pretty disgusted with this place right now. It has been my experience that appointments and…read moreschedules mean nothing to staff. First intake visit went pretty much as expected but levels were not low enough to qualify due to previous treatments. Scheduled a second appointment. Second appointment was booked by staff as a 15 minute appointment. It took nearly an hour and a half to complete. The third appointment was the final straw when I was half an hour deep into a scheduled 45 minute appointment and hadn't been seen yet. When I asked if it could be completed in the next 15 minutes as I had to get my daughter to her basketball game, I was informed that I should have known it would be an hour and a half appointment. I would advise to find another place if you value your time.

I've been going to ATI Physical Therapy for three months. I started at the McKinney location off of…read moreUniversity and am now attending the Melissa location, and my experience has been nothing short of wonderful. Arthur and the entire staff are incredibly personable, welcoming, and attentive. From the moment you walk in, they take the time to listen, explain each step of the process, and ensure you feel comfortable and supported during every visit. Arthur is especially outstanding--knowledgeable, patient, and genuinely caring. You can truly tell he wants the best outcome for his patients, and that level of dedication makes such a difference. The entire team works together seamlessly, creating a positive and encouraging environment that actually makes physical therapy something to look forward to. I am extremely grateful for the care, professionalism, and kindness they show every patient. If you're looking for a physical therapy clinic where you're treated like a person--not just an appointment--I highly recommend ATI Physical Therapy in McKinney (University) and Melissa.

I have had hip problems for over two years now! I have been to multiple physical therapist and Drs…read moreabout the pain! David is the first person who has ever given me long last relief and found the root of the problem? I have increased my mobility at least 60 % since starting with him! The whole team is great and they are all smart, fun and easy to talk to! They are consistently cleaning after every patient so I never worry!

The nicest most professional people ever…read more They have genuine care for you and don't push you past your capabilities. This Plano location is not a Phys. Therapy mill, churning appointments with no real care for your healthy progress unlike ATI. You can walk in 2 months after your last visit and EVERYONE still remembers your name.

You can tell how good this group of therapists are just by the fact that I drive 45 minutes each…read moreway to go to this particular location. I've had 3 separate issues that have been treated at Peak and each one has been resolved. Zack, Erin, Alison and Katie have all been wonderful to work with. They have so much knowledge and help you repair whatever your body is going through. I'm hoping to not need them again, but if I do, I will absolutely make the drive here to work with these great people!