Jonathan Dunn & this company are highly recommended IMHO. I'm a repeat customer & I have nothing…read morebut good things to say about this company. Thank you for being flexible in your schedule today, so my little man cub could get some shut eye. In addition, I recommended you all on Next Door.com as well for my neighborhood. I won't be going anywhere else but Dunn Right for my carpet cleaning & restoration needs. Thank you again for yet another great experience!

Thank you so much for doing a great job cleaning our carpet!!…read more Extra thanks for the following: 1. Coming to Esparto 2. Taking time to do the job right. 3. Calling when you were on your way All of these things give you extra points in my book. Plus the carpets look great! I will definitely call you again to do more of the house and maintenance cleaning of the other carpet especially the hallway of high traffic!!!

First I want to call out Charlie, she was amazing to work with showing empathy and care throughout…read moremy project. Andrew, Justin, and John all worked around my schedule and took the time to explain everything. I always felt like they had my best interest at heart. Thank you team!

I highly recommend using these guys, this is my second flood that they have come out and help me…read morewith. They worked very fast and made the process easy. If you're looking for a reputable company to help you out with a disaster these are the guys to do it.. And the best of all when everything was completed, they gave me a free Thanksgiving turkey. .

We have used Oxi Fresh for our spring cleaning for six years and will use them again this spring. I…read morealways ask for Abe because he does such a great job, is so professional and I feel comfortable with him in my home.

The whole experience other than the initial phone call was very unprofessional. I'm not gonna put…read moresomebody on last by name, but I've never met somebody that did not want to work. I live by myself. They couldn't help me move a coffee table 2 feet didn't bring a pan for me to sign the paperwork. Keep scrolling find a competitor. They didn't spot stay in my rug, which was the reason for the call.

I had my yearly carpet cleaning today. Ben was the tech, he has been here before, what a good guy!…read moreVery professional as always. It's a little pricey, but you get what you pay for. My carpets look great.

When I called to make the reservation they said, "sure we clean everything." Guy walks in the door…read moreand says, "we don't clean that," even though it was on the estimate. Then he won't adjust the bill to reflect the work not done telling me that the office would adjust the bill. $457 for two bedrooms and two staircases. The neighbor and I dragged the rug out and cleaned it on the driveway. Never again will I call these clowns. The areas he did do was fine but it took a day to get the smell of his cologne out of the house.

Talk about professional! From the time I made the appointment to getting my carpets cleaned, it was…read morean A+ experience. DJ thoroughly explained what was needed and the cost, and I felt he recommended only what the job called for, unlike others who start with an upsell without truly evaluating the situation. He took the time to listen to what I wanted and tailor the service accordingly. The carpets look great, and my main concern, pet and stain removal, was handled perfectly.

They did a great job cleaning our carpets. The process was throughly discussed with us from start…read moreto finish and our carpets turned out great- our whole house smelled so clean!

Carson came after we had a flood in our upstairs bathroom into our kids rooms. He came out the…read morefirst day and got fans in to dry out what flooded. Today 11/3/23 he came back to shampoo up the affected area. He was respectful of my request to use green products to clean with. Came in and cleaned it all up. Even got stains up that I didn't think would come up. Carson did a great job! I'd have Carson with pg long carpet cleaning back again to clean my carpets. You will be happy!

I'm sure their flooring is fine but they send technicians to do flooring (specifically the rude…read morehuman in truck 17) to install flooring on a second floor apartment bedroom directly above my bed at 6:45 in the morning even though I'm certain they know not to until 8:00am. I hope he never finds peace

Safe n Soft has cleaned my carpets a handful of times. The last time, I was not happy with their…read moreservice and expressed that to the company after they tried to charge me more than I was quoted and it resulted in me being pretty frustrated. I bought my own carpet cleaning machine to do the work myself after that and it's kept my carpet nice. Somehow, I stayed on their marketing list though, and got a text about a $50 off special last week. I confirmed via text (see screenshots) what the price would be ($355 with the discount) and decided to book to save myself the chores. When the guy got to my house he said "That will be $540." Uh, no. This is the second time they've quoted a price and then changed it on me. After several minutes on the phone with his boss, the employee came in and said "their prices had gone up but he would do it for $405 but can't give me the discount." I had arranged for pet care for my two dogs for this service. I asked him to leave. Truly, do not waste your time with this scammy company. Update after owner response: You can see in the screen shot I did not ask for anything special at all. I did not ask for a special method. I asked for the exact same service I have gotten each time I have used them and they CONFIRMED the price plus the discount. Their "accommodation of my schedule" was simply agreeing on an appointment time? Their positive reviews are a result of quite literal harassment of their clientele until they leave a review.

I called several companies. They all gave me a little lower bids than this one. The main reason I…read morewent with them was because they could do it sooner. They gave me an estimate. The appointment was for 11AM they did not show up till 3:30 PM and then doubled the price on me. Levi the cleaner was nice. But the lady on the phone was very cold and unkind. Plus lied about the price. DO NOT USE THIS COMPANY

They did a horrible job on cleaning my carpet. They were still wet the next day when I had to go…read moreout of town for a couple of days. When I got back and they were dry I saw the stains that were still there prior to cleaning. When I called about the satisfaction guarantee I was told they do not guarantee their work. So much for $300! I posted on their Facebook page but they deleted my review. They only keep the five star reviews there. I bought a shampooer and redid it myself.

Anthony was amazing. Got our carpets as clean as they have been in a while. Friendly and knows his…read morestuff. Wouldn't hesitate to call him again