Cute little cafe with very friendly staff! It was only about a 5 minute walk from my hotel The…read moreGrand Hotel Suisse Majestic, which was convenient. I got the fruit yogurt parfait and OJ, which were both fresh and delicious. They also had an arrangement of pastries and quiches for breakfast.

We had breakfast at Tea-Room Design Alpes every day during our stay in Montreux. Their fresh…read morequiches, especially the tomato and onion, were absolutely delicious. The pain au chocolat was rich and decadent, while the croissants were flaky perfection. The apricot tart slice, though not as sweet as expected, made for a delightful morning treat. They also serve fresh coffee drinks and freshly pressed orange juice, making it the perfect start to our day.

I have never imagined having to have to write a negative review about such a beautiful hotel as the…read moreGrand Suisse - Montreux, but I must. The breakfast meal and food and hotel service was wonderful. The food was always delicious and clean. My company comes here often, usually in teams, sometimes just one person at a time. Our clients use this hotel, too. Although the room was tiny and its description was misleading, everything was clean. Yet, it is in the room that I have had the worst experience of my entire business career. I have traveled all over the world for over 30 years and have had horrific experiences, but none of the rooms harmed me, until now. It is a very simple thing, but it is treacherous, and there is no excuse for it. And the staff admitted it. The bathroom has a small step that one must navigate from the bedroom. At daytime, this step up to the bathroom from the bedroom is easily seen, and as long as there is enough light, one steps up easily. Yet at night, when I was sleepy, in the total dark, I tripped on the step and fell onto the stone floor directly impacting my left knee and wrist, injuring myself. My knee swelled up instantly and I was in pain instantly, and severely. I called my friend in the US who told me to go to the kitchen to get ice and take ibuprofen. I did so. I had one day of work left and did not want to let my team down. I had one last night left to stay in Geneva before flying back home. So instead I went down to the kitchen in search of ice. The kitchen staff was incredibly considerate and prepared a large sealed ice pack which kept me from going to the hospital. As I write this, three days later, my knee is less swollen and bruised, but it still swollen and hurts a little. There is no excuse to put a step leading to the bathroom so someone can trip and hurt themselves in the dark. My business team and client use this hotel and need to stay near Montreaux, and we also stay in Geneva and Zurich. I will strongly advise our company to avoid this hotel after 1) being injured because of a dangerous and useless step, and 2) not receiving any sort of coupon, adjustment or written apology after being injured because of a careless design flaw. My knee and wrist still hurt. I cannot express my deep disappointment at this acknowledged safety hazard. If I was in the United States, I would take further action, but I loved everything else about this hotel, and wish only positive things and a thank you to the cafe staff that helped me when no one else in the hotel would help me. When I told the front desk when I checked out, all they said was they knew this step was there, and was in other rooms, as well. This acknowledged trip hazard borders on egregious ignorance and a strict review to be certain of compliance and accident prevention, IMHO.

Awwwww yes..... from the moment we arrived until the last…read morebreakfast out. We had a " majestic" time The location is perfect for walking the 8 mile around gorgeous Lake Geneva. The beds are the most comfortable and the amenities are all L'Occttane. You do have to call down to have them adjust the temp . To your liking. We set at 20c and it was perfect. The restaurant has a beautiful view of the lake. There is a tiny gym. The staff primarily speak French and English. If you are up for a nice long walk you can make it to The Chateau Chillon in 45 min. Along the Lake. We highly recommend a stay here. There is also a tiny market just across the street for fresh fruit and things. The train station is a 5 min comfortable walk.

This hotel is gorgeous & huge. I love that it sits across from the water so you'll always have a…read morebeautiful view. The rooms and bathrooms are spacious. The in room snacks & drinks are delicious. Everyone is friendly & they provide excellent & attentive service.

Our stay at this sumptuous hotel was truly a pleasure! We were there 4/2-4/5 (Early spring) of…read more2023! First our room ...it was a lovely suite, with awesome balcony, floor to ceiling window views overlooking the LAKE and alpine mountains beyond. Simply breathtaking. I could easily have lived there ( no seriously) for a month ( if finances allowed) ! Very reminiscent of The Gilded Age, this hotel property has been updated but maintains its old world charm & elegance. If I didn't have a desire to see all the beauty surrounding me in Montreux, I may have Just lounge Md around in our room & enjoy the hotels many offerings! My husband's favorite part was the brunch/ Breakfast..served in a Conservatory (glass enclosed) space with views overlooking the lake & mountain vistas! Lots of fresh offerings enough to satisfy even the pickiest eater. The LOCATION, also a big part of our ease of stay. Very short walk from the rail ( train) which runs like a reliable SWISS clockwork! Clean, and timely rail cars make using the trains in Switzerland a real asset to a traveler eager to see many sights! Overall I loved this hotel, and Montreux. Switzerland has my heart! Hope to return in the near future. Possibly to their famous JAZZ FESTIVAL!

I absolutely loved this charming hotel located on top of a hill in old town Montreaux. Alix checked…read moreme in and thoroughly explained everything. He offered me a welcome drink which Erika served me later after I settled in. The bed was very comfortable. Room was perfect for what I needed. This hotel is decorated very arty and nice with lots of pictures of musicians and Montreaux jazz festival. Thank you Erika for opening my bottle of wine for me that I brought both nights that I stayed. Excellent value, great location and friendly helpful staff.

A unique themed hotel, paying homage to the Montreux Jazz Festival, featuring huge portraits of…read moremusic stars. The interior design enhances the artistic, musical flair of the hotel. Close to the train station and 8 minutes to the lake.

Stayed for one night in September since the Golden Pass train route ended in Montreux, and the…read moreChocolate train we were taking the next day was starting in Montreux. The Pros: 1. Rooms are clean and look pretty modern 2. Right outside the lake. We opted for a lake view over the garden view, and it was only $10 more. It was definitely $10 well spent because there are these door/huge windows that open up and you can look out 3. Shower is pretty big, considering the size of the bathroom 4. 10-minute walk to the train station 5. 2-minute walk to the Freddie Mercury statue 6. Chillon Castle is a 10-minute bus ride away, and you get a free bus pass when you stay at hotels in Montreux 7. Plenty of restaurants nearby The Cons: 1. Bathroom overall is small 2. Air conditioning is loud 3. I accidentally went to the wrong room, and my key card worked. Who knows how many people had access to our room Tip - not sure what happens if you need to check in past 10 pm because after that point, you need a code to get through the front gate, and no one is manning the reception desk.

This hotel is ideal for anyone who's traveling through as it is really close to the train station…read moreand generally right in the middle of everything. Located right across the lake, the view is very nice (if you get the right room). There's nothing 'wrong' with this hotel, it's very modern and clean, but what it lacked for me was charm and personality. Some of the rooms are also quite dark and small. What really bothered me were the bathroom sinks... they have some sort of a system that only allows a tiny amount of water to come through, and every time you turned it on, it took a minute or even longer for the water to get warm. All in all a good hotel for a short stay, but it wouldn't be a place I would spend a week at. I prefer the Hotel Helvétie a little further down the street.

This hotel is absolutely breathtaking in an old world sort of way. As you walk thru the majestic…read moreentrance, the floor creaks under your feet, it feels like an old Victorian mansion and you get swept up in the romance of it all. And then you step into the dining room and look out at the lake and mountains. Wine list was quite pricey but we found a nice full body 2011 Clos Des Abbayes. Food was 4-star, everything else was 5-star. Fantastic. Romantic. If we weren't staying at the Fairmont during the jazz festival, we would stay at Hotel Victoria.

Still a highlight! I was not disappointed. Especially positive is the quality of being friendly…read more Very courteous and highly professional, as it should be. Great view! Great atmosphere! I am always happy to go back!

Here we end up on our last three days of our vacation.In the second floor to the right side of the…read morebuilding, you can open the window and see the lake and snow capped mountains.Just below the back of the hotel is the promenade of flowers , lush, tropical and green.There exists no air conditioning, so avoid this place in the summer.The bathroom looks like they stole it lout of a cruise ship,exactly the same.They advertise free shuttle- no! They advertise breakfast included with all rooms- no!They advertise they will mail postcards and have stamps - in fact .I gave them 4 postcards to mail and no one has received one, but they charged me $20 / chf and said they wood. This is an old property that really needs gutted and renovated. Thank god I wasn't here in the summer to stick to the sheets.The breakfast is limited because of the off season.Staff are friendly and nice , even if they're lying in your face.I don't recommend this 4 star( should be 1/2 star ) old wreck of a hotel.

Beautiful hotel with beautiful views from lakeside balcony and restaurant terrace. Front desk staff…read morewhere very friendly, very helpful, and pleasant. Deluxe room with lakeside view was plenty spacious. There is no road between the hotel and the lake, only the paved beautiful tree covered Lakeside Promenade Fleuri, the walkway that surrounds the lake, so we would expect the hotel to be much quieter with no traffic noise and perhaps more relaxing and less touristy than other hotels more towards the center of town. However, just a short pleasant stroll and you'll be right downtown in minutes if you desire. It's also located towards Chateau de Chillion and it's an easy walk from the hotel to there also. It is a classic old hotel, very updated, but expect the quirky odd placement of electrical outlets, bathroom light is to be turned on from the outside of the bathroom, and the single glass of the shower allows water to get all over the floor. However, all this easily tolerated for the location and quite, pleasant stay. We favor the more German side of the Swiss cuisine as compared to the French cuisine offered in the hotel restaurant. Also, the older waiter at the restaurant, was nice enough, but would only speak to us in French although he knew we only understood English. That was kind of annoying. Otherwise, all other staff were great. No AC, but we were there just after August and with the doors open it was plenty cool and comfortable. Wi-Fi worked well. Overall, hotel was extremely nice, and we would totally stay there again!

David and Gregory were so friendly and helpful during our stay. They gave us a wonderful room…read morefacing the lake which was so beautiful! The room was bright and the beds were very comfy. The bathroom was small but workable. The hotel is centrally located with parking and bus stop very close. We would definitely stay here again!

Location is good, owner is helpful and courteous. Condition of the facility was very poor.read more

Nice place and conveniently located to the waterfront, shopping, and train station (5 min walk)…read more Please note: No A/C! It was nearly 35 Celsius during the day with little to no breeze at night. Unusual, yes. Uncomfortable all the same. The staff was pleasant and cordial. Breakfast was uninspired performing at a minimal level. On our trip from Amsterdam to Milan, this was by far the most expensive and least memorable (except the dreaded heat) hotel during 2 weeks of travel. Shop around.

The property is 0.4 mile from the train station--an easy walk with rolling luggage. It's centrally…read morelocated within walking distance of numerous shops and restaurants. Our view from our room was spectacular! There was a bistro table and two chairs in the small balcony which we fully took advantage of during our short stay. The carpets were in need of a deep cleaning if not replacing. The staff were friendly, accommodating, and helpful.

The hotel is older and needs renovation. The main issue I have is, the hotel listed air conditioned…read morerooms. I booked thru a third party site and they gave me a street side room with a mobile air conditioning until. It spewed more heat than the room was in the first place. They also had the hose improperly and dangerously semi shut between two windows. After discussing this with the front desk at 1 am, I was moved lake side to a beautiful room with a built in AC. The hotel should be honest and say if your room is air conditioned. If your traveling from Overseas call can confirm first. I was lucky they had an extra room. The restaurant is excellent and staff amazing. This negative review fails on management or ownership. Not sure of Swiss building code...this would not muster and the rugged hose would be a big fine in the US.