Customer service was cool Long wait for our food BUT IT WAS…read moreWORTH IT ! Cute establishment We ordered nachos Gordita with rice and beans 1 tamale Some kinda cactus drink with chia seeds Everything was DELICIOUS I couldn't get of how delicious everything was !

Service was great cute little place with calming ambiance. Food was fresh and delicious especially…read moreimpressed at how soft the bread was. Highly highly recommend this place.

We've. Even coming here since it first opened. We were worried about the change in ownership and…read morehad heard all bad things. We finally decided to give it a try and were pleasantly surprised. The new warm salsa is so very good. Many of the same servers and bartenders are still here. The items we've always gotten are still available and still as good- nachos, quesadillas, burritos and fajitas. We will continue to support them and maybe even try some of the new items on the menu.

Ugh. We haven't been in a few months and something is way off..... order a standard combo taco ,…read moreenchilada, tamale. The plate came w lots of liquid on the plate watery.... Picked up the Taco and squeezed lots of "juice" out.... The beans watery. No flavor just bad. The only beer was Coors Light. And margs were avg.,,, The best part of the staff are very friendly .... But won't be back....

Our family had our annual family reunion here at Jellystone in Burleson once again. This was the…read morefourth year in a row to have it here. The accommodations were clean, amazing large rooms and comfy beds! Our a/c was fantastic and did a great job keeping the room cold, even in the heat of the day. The park offers so many fun activities that the kids never get bored! We always stay an extra day so that we can spend quality time with the kids and try to do as many of the activities as possible. This year they had two new attractions - the snowless snowboarding and I can't remember the name of the other one, but they were awesome! They also have employees who specialize in helping organize large groups with their accommodations. We have had the same person helping our family for going on 5 years now. Her name is Darla and she is our "hero" when it comes to Jellystone! Honestly, she is the reason we always vote to come back year after year. At the previous place that we held our reunion for over 15 years, they sold and we became just a number to them. Darla has treated us as family from day one. Always so thorough and pays such close attention to details. Jellystone sure has a secret gem with her! We will be back in 2027 for another memory making weekend! Thanks Jellystone!

Absolutely -- and honestly, naming the manager makes the review feel more accountable without…read moresounding messy. Here's the revised version: We recently stayed at North Texas Jellystone for two nights to celebrate mine and my 9-year-old's birthdays. The room itself was nice and clean, but since it was a warm Thursday, the AC struggled to cool the room as much as we would have liked. In the middle of summer, I would definitely recommend bringing a fan just in case. Unfortunately, our planned waterpark day was rained out, and the waterpark was closed the next day. Since this trip was a big deal for our family and something we had saved up for, we decided to rent a golf cart on Friday so the kids would still have something fun to do instead of being stuck in the room all day. When we picked up the golf cart, it already looked rough and had visible damage. My husband even joked about it with the employee who gave us the keys, and the employee acknowledged that the damage had already been documented. On Saturday, we returned the golf cart before noon and went to the park to try to enjoy our last day. About an hour later, I received a call from Andrea, the manager, saying the golf cart had been returned damaged and asking me to call her back. I tried calling her back multiple times, but it went straight to voicemail. Before I was ever able to speak with her, Jellystone charged me $750. At that point, we had to pack up our kids and leave the park early to get it handled, which completely cut our birthday celebration short. Thankfully, the employee who had checked the golf cart out to us vouched for us, and Andrea said the charge would be refunded. However, she did not offer an apology or anything to make the situation right, even though we had been charged a large amount of money without anyone speaking to us first. We were really disappointed with how the situation was handled, especially by management. For a family like ours, this trip was not cheap and was something we saved for, so having $750 charged without warning was extremely stressful. My biggest advice to anyone staying here is to take pictures of everything: your room, your golf cart, and anything you rent or use. Unfortunately, based on our experience, you may be charged for damage you did not cause if you do not have proof.

The hotel is nice and clean. The rooms are great, the breakfast is great, adequate parking, air…read moreconditioning gets nice and cold..........but.......lol housekeeping does not make the beds for you throughout your stay. I've been staying in hotels all across the country for years and this is absolutely the one and only time I've ever run into this problem.

O-M-G !!!!!!!!!!! BINGO…read more What a pleasant experience. I had the BEST night's sleep I've had in years, yes years. I don't know where to start. I had just spent 2 months in So Texas at a less than spectacular motel, but the price was right for a 2 month stay. Matter of fact, I'm never going back there. I left there soooo ready to go home to MN. High stress level had me very uncomfortable. So my daughter selected this Comfort Inn for me, and made the reservation while I was driving. Imagine how pleased I was when I arrived and it was clean and fresh, with new furniture. My room looked like something right out of a Martha Stewart photo shoot, crisp and white and the most perfect tightly made bed I've ever seen. After a quick shower, I crawled under the covers into the most comfortable bed I've ever slept in. As a matter of fact, I am going to call them and find out what brand mattress that was. The pillows were the exact degree of firmness, and the fluffy comforter was to die for. It felt like I was the first person to sleep on those sheets and that bed. Unbelievably fresh! About 10 minutes after my head hit the pillow, boom, I was o-u-t. We had ridden horses on the beach the day before, so pretty much every muscle in my body was sore, and my head was spinning from driving so far. but, the next morning I felt like a million dollars. No pain, no stress, calm, relaxed, and ready to go. I WOULD STAY HERE AGAIN IN A HEARTBEAT

Came in late and left early, but the room was good and the staff was friendly…read more Hubby said the breakfast was nicer than some other Fairfield's we have stayed in, so considering that a plus. We didn't have time to check out the fitness room, so can't speak to that.

We checked in late and the next morning we woke up to bed bugs crawling on our pillow. Packed up…read moreour stuff and took it out to the lobby. We're told no other rooms available and had to wait for another room. After a few hours we're given another room and then the second room the air vent was so dirty and smelled like mold and mildew. Kept sneezing and coughing from it. So we slept with the air off so the room was hot. Have stayed here before and enjoyed stay but it has gone down hill. Will never be back.

A decent hotel. I agree it needs to be upgraded, but at least my room is clean and comfy…read more Breakfast is very basic but good. It has eggs, meat, potatoes, and an assortment of cereal, yogurt, bread...etc. It also has a waffle machine. Coffee is not freshly brewed...it is from a Nescafe machine. Orange juice was not working on our last day. The staff is very friendly, especially the lady during the afternoon and night shift. I paid ahead, and for $90 a night for a double room, I am happy with that.

The room smelled like someone threw up in it. The carpet was nasty. They offered to try and…read more find a better room but we decided not to stay there. They refused to refund my card and charged me extra for incidentals. This is a franchise runned by foreigner who I feel ripped me off.

This motel has extremely thin walls, you can hear everything from the next room. The people next…read moreto us were up with the tv all night and had visitors. The carpet has never been changed out, leaving it ragged and stained. The comforter was the cheapest, polyester piece of junk there is for bedding. There is no coffee maker in the rooms. The 'so called' free continental breakfast includes stale muffins, rolls, and cereal. There was no coffee or tea. The juice was some sort of tang, not sure what the milk was. We had to go next door to the gas station & it was better than what this motel offered. This is the worst motel/hotel we've ever stayed in, won't be back nor will we recommend it. Unless your the type of person who only cares for a shower and bed. This place needs to close its doors or BE SHUT DOWN!!!

We rented two rooms (both King suites), and both were perfect. Very clean, incredibly spacious, and…read morewell appointed. Comfy mattress (on the firmer side and supportive). The layout of the room was ideal (especially the desk being in the center provided a hint of separation between the bed and the couch area, but just "lived"/worked really well). The staff at check in and when I needed to alter our reservations were all professional, courteous, and extremely helpful. And the staff member managing the breakfast area was incredibly thoughtful (cautioning me where she was mopping up a spill); breakfast was delicious (cheese omelets with crispy bacon and toast were my favorites, but the waffle station looked amazing, as well as the oatmeal, yogurt, array of cereal choices and juices and coffee station....for a self-serve breakfast, it was top notch!). We will definitely stay at the Hampton Inn & Suites in Burleson whenever we are in town again. Felt comfortable and safe here day and night!

Hubby's birthday weekend and he got us a suite to celebrate. He was quickly greeted and checked in…read more There was plenty of parking and the lot was lit up well. The hallway and stairs have extra padding to reduce hallway noise. We didn't hear any doors opening or closing either. We saw teenagers in the lobby and saw some in the hallway so we expected to hear them but we didn't when the door was closed. That was really nice! The room was large and spacious. It was very clean. There was a sink, fridge, and microwave that have been kept very clean. The couch and chair were clean as well. When we used the blue light, we didn't see any old stains at all! There was plenty of space to store our items and the tables and bathroom was clean. The bed was clean and comfortable. We will keep this hotel in mind for future visits.

This hotel has incredibly shady business practices. I made a reservation in December for one night…read morein June as we are seeing a concert in town. The reservation was secured with ING credit card. On March 24, 2026, I randomly receive an email that my reservation has been canceled. I contact the hotel within minutes of receiving the email and after waiting on hold, the agents "colleagues" indicate that the deposit did not go through. The credit card asserts that it was never charged. I never received any communication about there being any issue or to resolve any problem. What is no surprise to anyone, the hotel could not reinstate the reservation, even though the exact same room is still available. Why is this no surprise? Because the room prices have gone up 20% since I made the reservation. If this is how Holiday Inn treats veterans, I'll never use their properties again and I've made a complaint to the Better Business Bureau. If you need security in your room reservations without predatory business practices, go somewhere else.

After check in I arrived on my floor and smelled a strong mildew odor. Seems it was coming from the…read morecarpets. I gave it a couple of hours, went back to express my concerns to female agent. While talking to her the General Manager, Max Parcells, came out of his office, was very hostile and abusive. At this point I am looking at the female agent, who was unconcerned. I kept my cool, though I have never been treated this way before. He even threaten to have us removed from the premises. I turned around, calmly walked out of the building, in fear of retaliation. I found another hotel across the street. I was visibly shaken and upset. I got a great rate and started earning points right away. Max refused any refund on my 5 nights, so I went to my bank and disputed the charge in order to get my money back. I will provide reviews on other sites hoping to help others avoid the treatment I received. In regards to Mr. Parcells' response, which was provided via another platform, I would like to stress that no threats were made by us. After this incident I researched reviews of this property and discovered many instances of similar treatment by Mr. Parcells towards customers from approximately the past three years. In many of the instances, the customers "went next door" to find alternate lodging. I also do not appreciate your threat regarding possible termination of my husband's IHG One Rewards account. This is exactly how you responded when I complained about the smell. Just for information, the $50 hold was NOT disputed. The dispute and reversal was for the original $368 which had already been charged to our account and which we were told would not be refunded, even though we were only there for approximately 3 hours.

(Whoever left my bill, left it in the hall on the floor with all my personal information. Could've…read morekept it if it couldn't go under the door.) Front desk staff is very warm & welcoming. Most affordable pricing in area and LQ has always been my go-to hotel brand. Microwave & Fridge in room. The only downsides are: They're still not doing the breakfast, the shower curtain needed replacing, and the furniture is old. The sofa in my room looked too disgusting to even touch and the bed felt like they placed a bunch of covers under the sheet to alleviate the "sinking" feeling. (Could be a quality thing because the LQ in LA had the same sorry bed.) I booked the room to lounge around and relax but the bed too uncomfortable to lay in all day. I'd book again though just not first option. I recognize my discomforts are probably a "chain" issue so I only took 1 star ;)

Staff really nice and friendly but not the cleanest found a decent amount of little bugs and…read morespiders in our room.