I began working with Waterman in April. I've worked only online, by phone and via email. The…read moreexperience has been nothing if not wonderful. Friendly, knowledgeable people who are patient and helpful. I feel like I'm working with a small time bank with the utmost professionalism and expertise. I love it!

Horrible customer service. If I could give them zero stars I would. They can't protect your…read moreaccounts from fraud and they make constant mistakes requiring you to do extra leg work for them with zero compensation for your time going back and forth to multiple branches. They couldn't care less about their customers.

I really like this branch. It's relatively close to my house. The people there have always been…read morereally nice. Linea (sorry for the spelling) is especially nice. She helped process my request for a credit card and helped me with an online banking issue. I have a feeling she's been with ECU for a while because she really seems to know what she's talking about. I recently moved from Harris Bank, who I had been with since I was 14 and I have to say, I"m really happy with the change. I feel like they look at you as a customer and a person, not as much of a random number. Would recommend this place to anyone looking for a small bank feel but with great interest rates and services.

Old Second in Sycamore is the greatest bank I have ever gone to. All the staff is kind and…read moreknowledgeable. Chris Heyob helped us with buying our house and treated us just like family! I cannot say enough about Old Second!

Old Second Bank stands by it's motto, " You are First, because we are Second ". Chris Heyob has…read morehelped us over come our financial stress, by listening to our needs, and financial goals. She provided counsel on Reverse Mortage options, as well as refinance, and ultimately Home Equity Line of Credit application. As VP she went to bat when our credit scores were low, and helped us compute an acceptable income level, DTI ratio, ( we are both on Social Security fixed income ). We now pay a much lower interest, than our two credit cards, We now live within our income, and we have money available, if needed. My wife and I both have medical expenses, dental bills, medicine, that need paying monthly. Old Second has made this possible, put us First, and eliminated our financial challenge, and associated stress. Old Second Bank worked with Elder Care Services, financial counselors to consider our budget challenge of expenses exceeding income! We highly recommend both Old Second, Carrie Osmund, Chris Shake, and Chris Heyob. We have been Old Second customers since 2006, when we moved to Sycamore. There is MORE to Sycamore, with Old Second Bank support, they have our back! We are proud to recommend Old Second Bank of Aurora.

RIP FSB. Farmers…read moreState Bank was a fabulous institution, nearly 100 years old when it was bought up by the big, mean Citizens First National Bank of Princeton. Just as there will soon be no independently owned coffee shops, grocery stores, or... well... anything, so goes the hometown bank. [In interest of full disclosure, my mom works at FSB (now Citizens) and I worked a summer during college. Their basement was spick 'n span after my tenure.]

I have been with Resource for almost 30 years…read more Have NEVER had an issue that hasn't been promptly addressed and corrected. As a matter of fact, the only issues I've had were "MY" fault, and still they went out of their way to correct them in a way that exemplifies PERFECT CUSTOMER SERVICE.

I love this bank all the workers are so helpful. You can do your banking there they have a post…read moreoffice too where you can buy stamps, mail your letter get faces too.

I have always had account with the Sandwich Bank, I grew up a few blocks away from the bank, my…read morefather and my mother were customers. Great small town feeling for a small business, or maybe even a few hundred dollars for a home.

I speak to lenders (banks) many times a day. I just had the most awesome experience with Georgi and…read moreAshley at this bank, I only wish they were closer. No runaround or nonsense, just extremely pleasant to deal with. If you are looking for a great place to do business, this is definitely the bank for you.