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    Residential Solutions

    5.0 (5 reviews)
    Open Open 24 hours

    Services - Residential Solutions

    Home theater calibration

    Home theater installation

    Security monitoring services

    2 More Services

    Security system installation

    Security system repair

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    7 years ago

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    7 years ago

    Bobby is great! Highly skilled and capable. Can't tackle nearly any tasks. Highly recommended. Helped me with a high end job in Tiburon.

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    9 years ago

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    8 years ago

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    Superior Home Theater Installation - Samsung TV Frame 43''

    Superior Home Theater Installation

    (243 reviews)

    This is my second time working with Rob for TV mounting and home theater installs. 3 years ago Rob…read moreinstalled a surround sound system and mounted our Frame TV with wires in the wall. We have been so pleased with our new surround sound. 3 years and it's still one of our favorite things we've done. When our Frame TV's backlight died (do not recommend), we were so happy with his work the first time around, we didn't bother calling anyone else. Rob and Alex are very friendly. They are extremely knowledgeable and do excellent work. It is always a good price as well. We also did a fireplace build-out so one of the speakers had to be removed for that. We had them move the speaker and mount our new (and much better) TV. Highly recommend working with these guys!

    Rob and I first spoke about getting our surround system working properly again…read more Then we got talking about TVs. I'd been looking to replace my energy guzzling 2009 plasma. He told me he could get me anything I could get at Costco, Amazon, or Best Buy for the same price they sell it for, plus $170 for installation. So then we got down to brass tacks, discussiong which model would be best for my space. Rob is extremely knowledgable about TVs and we quickly setted on one. He was able to procure the TV for me the next day, before the next price increase, and installed it the following week. He also got the system in the other room sounding much better. Highly recommend Rob and Alex!

    Custom Innovations

    Custom Innovations

    (5 reviews)

    Custom Innovations designed and installed our audio/video system for our new home in Carmel Valley…read more I worked with Geoff on the design, speaker zoning, and component selection to ensure our great room, kitchen, outdoor space, etc. had concert and theater quality sound. Marden and his technicians executed Geoff's design flawlessly. We've been in our home for about a year. Custom Innovations (CI) has come back to tweak a few things and have not 'nickel'd and dime'd' us for the post installation calibration that can be somewhat subjective. My original mandate to Geoff was concert/theater quality in all aspects of the installation...and mission accomplished! We are very happy in all respects to the finished product, and the value received. I highly recommend CI for the greater Bay Area or Monterey County area for A/V needs.

    This company came recommended by a friend…read more Their initial service and installation were good, especially the person (Carlos?) who actually does the installation. He is excellent -- does very neat work. This company is wed to particular brands (e.g.; Niles Audio), which is both a plus and a minus. It's good that they know their line ups, but what they offer may not be best overall. The biggest problem that I have is with their after service. Repeated calls and e-mails have gone unanswered. With a high end A/V set up, it's unacceptable that the after service be this poor. (this went on for 6 months before I gave up).

    Ace Technologies

    Ace Technologies

    (21 reviews)

    I requested a quote to install three TVs and provided a clear, written scope room by room, with…read morephotos. All communication was in writing only. There was no phone call and no additional scope discussed beyond what was explicitly outlined. The scope also specified the exact equipment to be used: two manufacturer-included mounts and one standard off-the-shelf mount already owned and being used in another room. No custom mounting or fabrication was requested. To be clear, all major electrical work had already been completed by a licensed electrician prior to this visit, including an in-wall media box and power where applicable. The written scope did not include infrastructure planning, signal design, or custom fabrication. The work requested was limited to: Mounting three TVs In-wall cable concealment on two TVs using existing wall paths/media boxes One new in-wall outlet (clearly called out and requested to be included in the quote) No drywall repair, no structural work, no permitting Despite this clearly defined written scope, the estimate was later characterized as covering "custom mounting," "infrastructure planning," and other items that were not part of the work requested and were never discussed. The quote came in at roughly 10× higher than multiple other licensed and insured installers for the same scope. The public response provided appeared to be boilerplate and did not address the specific written scope. It even referenced "[X] years of experience" without a number filled in, which suggested the response was copied without reviewing the details of this project. Before deciding, I verified licensing through the California Contractors State License Board (CSLB) using the business name listed on their website. The CSLB records show the associated contractor licenses as expired, with a status stating the license is "expired and not able to contract at this time." Screenshots are included. For additional context, California limits unlicensed or handyman work to projects of $1,000 or less. Being quoted $5,000 for this scope made the pricing and justification even more difficult to reconcile. Experience and tools matter, but pricing and representations should align with the actual written scope of work and current licensing status. Attention to details matter as well, not clearly understanding the SOW, rushing quotes, and replies. Replying without understanding the issues. I will not being doing business with Basil as trust is important. I recommend getting multiple quotes, keeping scope in writing, and independently verifying license status before proceeding.

    Basil and his son Jay came and installed my 75 inch TV. They were prompt, kind... Clean and…read moreproficient. I couldn't have asked for better service, it was exactly as I expected... No wires no muss ,no fuss. I highly recommend this family owned company.

    Residential Solutions - securitysystems - Updated May 2026

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