Windows are a big investment for many homeowners and this was a job we had long anticipated. After…read moredoing the required homework getting multiple bids we decided to go forward with Morris and Clark for our windows. This was in the spring of 2021 and all seemed well until the rains came later in the year and we discovered one of the windows that did not previously leak, was leaking. After numerous attempts to connect with this company through calls and emails I am finally writing a review to express my immense disappointment in the aftercare and lack of communication. Given that I will now have additional expenses to fix their poor installation work to protect my home, I cannot recommend this company.

Re-roofed part of our house as part of a purchase agreement, pretty sure they took advantage of the…read moreolder lady selling us the house. * Added new shingles to rotted decking as opposed to replacing the decking. * Numerous exposed nails in shingles. * Step flashing just not even done. * Incorrectly installed with gutter guard system. * Not even 1 year old and already leaking. Have tried contacting, so I guess legal action is next. I would steer clear of this dishonest company.

It was a great experience Matt the estaminet man did a fabulous job explaining everything to me and…read morenone of the cost changed when the job was done. The workers were fast and cleaned up well. total 5 star

I see a few bad reviews for this company on here and have to confess my experience was not the same…read moreand the exact opposite of what those reviewers claim. I scheduled 5 appointment estimates. Arrow Point was the only company to show up on time. Their estimate came in at the lowest. Using the same exact materials quoted by other companies. The work started on time and was finished with rapidity that I'll find impressive to my dying days. Two days to complete a tear off and re-shingle while replacing flashing, roof vents, etc. There was absolutely no evidence left behind that they'd ever been here, except for a new roof. The materials they used were top notch, especially the new flashing and roof vents. Those materials have come a long way since this roof was first installed.

Excellent sales and service and installation and very pleased with the dedicated customer service…read moreand quality workmanship. Installed an Infinity Sliding Patio Door with four layers of low e and sound reduction and a hemlock wood trim. Clean installation despite having to cut into the ceramic file floor by using professional protection covering. Also was only a half a day to install. Mike and Ken did a great job all around and came out a few weeks later to replace a bowed screen door and a marred cover piece, and now it looks perfect. Well worth the price but also a reasonable price considering the quality product and installation. Can highly recommend this company and the personnel as a high quality company that really does care about its customers. They are trustworthy and very professional, and Marvin stands behind its products. Michele LaBelle

These folks just aren't trustworthy in my opinion. We ordered two banks of expensive Marvin windows…read moreback in February 2026 to replace some contractor-grade windows in our 2005 spec-home in North Spokane. We intend to start replacing a bank of windows every six months or a year. NW Window came out to measure and then we ordered the windows. It took five months to get them - which is fine, as I understand that they're custom built, and that takes time - and then NW Window tried to install them. The installers were great, but they quickly noticed that the upstairs windows were fine, but the legacy trim could not be reused with the downstairs bank of windows. The person who had measured the windows back in February did not catch that there was a difference in trim depth between the upstairs and the downstairs. The next thing I received from NW Window was a quote for an additional almost $2K (plus even more for staining) to rebuild the window trim. This was on top of a sale of windows that was almost $24K. I get that no one is perfect, but you need to own your mistakes. NW Window, on the other hand, simply blamed the original contractor of our home for having inconsistent trim depth and is trying to shift the cost of their mistake to me. I will definitely look for a different window supplier in the future and will note to the window manufacturer, Marvin, that it should look for a more conscientious reseller in the Spokane, Washington area. Please note the ragged, more-than-3/8" gap in the trim on the picture below. It's sort of amusing that NW Window includes the following on the bottom of its invoices: "The bitterness of POOR QUALITY and LACK OF SERVICE is remembered long after the sweetness of a LOW PRICE is forgotten. Thank you for your business." They should read their own documents, as this was definitely an example of very POOR QUALITY and LACK OF SERVICE.

Inland roofed our prior home over 30 years ago--did a great job and it's still looking good! The…read morehome we purchased had a new roof, but began leaking immediately after we moved in--with several attempted repairs by the roofer who then went out of business. We finally opted for a new roof and immediately called Inland. They were less than a second bid...and we know they do quality work. They corrected many issues going back to an addition done some years ago. HIGHLY RECOMMEND you go with Inland, a family-owned company since the 1950's who will stand by their work.

We recently contracted with Inland Roofing to re-roof our home. They removed the previous…read morecomposition material (25yr old) and had to replace 15 sheets of plywood on our 40+ year old home. They worked around the weather issues getting soaked pretty well one day. They covered up plants with tarps and cleaned up every day using large magnets to pick up nails. They left the ground surrounding our house as clean as possible. They answered all my questions before and during the job. I enjoyed Hayden and John (and Hayden's father, also John) and you will too. They care about the quality of their work and it shows. I recommend Inland Roofing highly.

Jason skillfully restored scuffed doors, walls and trim in our home inside and out. Prices were…read morereasonable and Jason is both professional and kind. No surprises with jobs we added and all deadlines were met! Don't hesitate to use this company!

Jason and Kevin are very professional amd have great ideas. Using them now for a bathroom remodel…read more Will use them for a kitchen remodel next.

Saw numerous issues with the sheeting and construction of my roof, didn't say a word, just put his…read moreroofing over it. After having major issues with the roof, took him and the contractor to court where they finally admitted what they had done. I won the suit. I would not have this guy roof my chicken coop! He lied and did shoddy work.

After a couple disappointing encounters with other roofing contractors, Perrenoud roofing was like…read morea breath of fresh air. The company's representative, Tyler, could not have been more helpful. He arrived as promised to assess the condition of the roof, take measurements and make recommendations. The estimate arrived in my inbox the next day and was a full $6,000 lower than what the first contractor proposed and lower still than the second company's estimate. Tyler's recommendation for the color of the shingles was perfect and compliments the colors of the house and Perrenoud's crew was great. Despite the fact there were 2 layers of shingles on this roof, water damage and a skylight that needed reframing, they finished the work in 2.5 days. This is a GAF roof with an exceptional warranty and will definitely outlast me. If you're looking for great service, quality and a reasonable price for a new roof, this is the company you want to call.

We couldn't be happier with our experience! From start to finish, the customer service was…read moreoutstanding--professional, friendly, and always quick to respond to our questions. The crew showed up on time every day, worked hard, and kept the site clean and organized. The quality of the work speaks for itself--our new roof looks fantastic, and we can tell they used top-notch materials. They paid attention to every detail, making sure everything was done right the first time. It's rare to find a company that combines skill, integrity, and such great communication, but they did exactly that. If you need a roofing company you can trust to deliver quality and treat you well, this is the one. Highly recommended!

Super great came out fixed a problem and everything's been fine. Very responsive and professional.read more

Third generation shop, grandson Tristan so pleasant and knowledgeable. There's a learning curve…read morewhen buying glass, from available types of glass, to thickness and attributes (non-glare, tempered, single or double thickness). Tristan knows it all and helped us make the right choice for a shadow box. Glass was perfectly cut, sharp edges polished so not dangerous to handle, and we thoroughly enjoyed both the telephone exchange and meeting. If you want a piece of glass at a fair price, how wonderful it is to support a family business. It's all about community.

Service, quality, value. Longevity in business. Friendly we have been to this business 3 times in…read morethe past. Always great service.