Yuma is a funny town right off the freeway. There's everything, but the best thing is this hotel…read more Clean, great service and at this time of year sort of empty, which I enjoy. The check-in was painless and nice. The room is cold beautiful and clean. What more can you ask? I had a glass of wine at happy hour. That was a truly great glass of wine served by my server who I wish I knew his name. I ran all over the city to try to find a dinner restaurant and a lot of things are closed at this time of year and Yuma is truly sort of a sad city. So I came back to the hotel and had a beautiful light dinner and went to bed I highly recommend this hotel, which is right off the freeway if you're traveling east.

This is a well cared for establishment that provides an incredible nights sleep in the middle of a…read morestiffling hot desert. The rooms are nicely done, the restaurant is very clean, cozy and well cared for. Staff were friendly and courteous. Great place, good place to stop to recharge your mental batteries. Oh, and if you're used to California prices, reasonably priced even on a weekend. Near In n Out.

Stay was generally okay, only stayed one night on the way through to San Diego. When packing up to…read moreleave, a small bug was crawling on the bed so I scooped it up into a spare ziplock. After a quick search it was very clearly a bed bug. Took it to the front desk and showed them the bug and told them it was a bed bug and the front desk staff told me that no it wasn't, it was probably an outside bug. Feel free to do your own research, but I'm 100% sure the pictures I attached from the incident show a bed bug.

I reserved a room in advance but was unable to make the trip due to an unexpected death in the…read morefamily. After I had time to process, I realized La Quinta charged my card for the room despite never checking in. I called and explained that we hadn't been able to make the trip because of a loss, and the manager was the nastiest, least empathetic jerk I've ever spoken to. She explained that the cancellation policy is clear, and even if I had called the same day (before death occurred) she wouldn't have refunded it. What a pathetic excuse for customer service! Obviously, they don't care about you, spend your hard earned money on a place that will value you and not treat you as profit. Might have dodged a bullet with the recent discovery of bed bugs.

Convenient location between the foothills and Yuma city. I like how clean and modern the hotel…read morefacilities are. The Boston Pizza restaurant on the first floor is open for most of the day and is really convenient. I like the spacious gym that is also on the first floor. We stayed in a King bed suite. It is spacious with a good separation between the bedroom and the living space.

Great hotel. It has everything id want and like, especially the outdoor rinse area by pool…read more Beautiful reception area, looks nice, clean and smells fantastic. Employees at front counter were friendly and knowledgeable of area, thank you. Check-in was quick and easy, and plenty of parking. We in a king 1 bedroom suite that is very spacious and comfortable. There are so many restaurants and stores about 2 miles. The biggest plus for me that i believe all hotels should have is the outdoor shower in pool area, extremely important! There is aldo a large bathroom building in pool area.

My apologies as my brain eludes me. It's been several weeks since we stayed here and running late…read morewith the review. I was told by a close friend this was the spot to stay in while commuting to have some dental work done just past the border. My wife and I stayed two nights here. I believe we paid around $270 (with AAA discount) for the two nights which considering with location and amenities offered very reasonable in this day and age. I would say the pros definitely outweigh the cons here. The staff is very friendly and helpful. They provide a pretty decent breakfast in the morning as part of your stay. The grounds are kept relatively clean with a nice gated pool, we felt safe here. The location is stellar! Food, shopping, and some entertainment are all within a walking distance from this establishment. Well, depending how hot it is, I guess. There is always that but everything is pretty close to each and more food places to shake a stick at that fits all budgets. As for the cons, at least for our room, everything seemed a bit outdated in the way of furniture and carpet. The bed was fine and slept well. The carpet probably hasn't been changed in the last couple decades at least. The floor had some uneven spot as well (we were on the 2nd floor). The TV setup and service was pretty outdated as well. Felt like I went back to the late 90's. The TV was an old style flat screen and the service used a dedicated guide channel that scrolled the listing. Other than that, that's it. All in all, I would definitely recommend staying here. Price is reasonable, the service is really good. Location is great. Just have to accept and adjust to potential older rooms than you may be use to. 4.5 stars!

Nice 2 story property. Good rate per night on HOTELS.COM. Reserved this place because of the…read morelittle les I had to pay over another hotel. Incredibly nice and accommodating front desk staff on phone and in person. Tv wasn't working so called front desk and maintenance was at room within minute's and fixed it. Nice grounds and pool area. i noticed the rug was a little ragged at edge by bathroom. Sitting on the couch I realized it felt a little 'used'. The rest of the room was clean and showed pride of maid staff. HVAc was a little loud for my liking. We left for an evening event and left ac on 'sleep mode' and returned with a particular musty smell upon entering. The noisy HVAAC was too loud to make a restful sleep so I turned off while sleeping. Glad the fan was there as it kept us fairly comfortable with the night temperature around 70. Refrigerator kept turning on and off making noise throughout the night. Couldn't turn it off because son had insulin in there. The breakfast provided in the am was quite adequate. The usuals I personally liked like malt waffles, eggs, yogurt and sausages. They also had hard boiled eggs, pastries bread assortment cereal. The eating area was very clean and kept up nicely by the one person staff there. It would have been hard for me to stay more than one evening here as that's all we needed to stay for our event.

The hotel was decent overall. One issue was the air conditioning, which constantly cycled on and…read moreoff even when the thermostat had not yet reached the set temperature. The pillows were large and comfortable in size, but much too soft for my preference. The surrounding area felt a bit sketchy, with several transients nearby, and there were no restaurants or bars within walking distance. The gym equipment was outdated, and breakfast cost $5. On the positive side, the staff was friendly and welcoming throughout my stay.

We had a great stay at this Hilton! The location is excellent--just a short walk to the river and a…read morelovely little park right behind the property, which made for a peaceful and scenic setting. We were pleasantly surprised to be able to check in to our room very early, and we also arranged a late checkout, which really helped us make the most of our quick trip (we were in town just for the day to go tubing on the river). The front desk staff was incredibly accommodating and friendly--when I had an issue with my reservation missing my Hilton number one of the team members helped me quickly and professionally. Breakfast in the morning was freshly made and tasty--just what we needed before heading out. Overall, excellent service across the board and a very comfortable stay. Would definitely stay here again!

If I could give this hotel 10 stars I would. Their staff and…read moreaccommodations go above and beyond any HI Express I've ever stayed in. The room and bed was outstanding. The food had a nice selection and staff was very helpful. Front desk and shuttle...beyond Exceptional. Truly amazing. Would stay here over and over if I could. To everyone at HI Express Yuma a heartfelt Thank You!

My first time visiting Yuma and after reading many reviews on the various hotels in the area…read moreonline, I decided on this hotel. Hotel offers complimentary breakfast, hotel shuttle to/from Yuma airport, free parking, and close to highway 8. Customer service at the front desk was excellent. I flew into Yuma airport and because many military personnel was flying in for a training with all their bags, several non military passengers didn't get our bags on the flight. I informed the front desk that my bag was delayed and didn't know when I will get it and if it was delivered and I'm out, could they just accept the delivery. The front desk said yes and they would keep it at the front desk until I get back. I was relieved to hear that cause I was only visiting for 3 days and wanted to spend as much time with my niece and her family who live in Yuma and not have to worry I needed to be back to get my luggage. When I booked my room I requested a room away from the elevator. Didn't think the hotel review the request but they did and I was given a room away from the elevator. My room faced the farms. It was really nice to wake up every morning to see some greenery. Breakfast was very basic. After day one, I never went back. My room was clean. Bed and pillows were nice and soft. I read a review about the a/c system turning off when no one was in the room. This was what I experienced as well but I didn't mind cause it didn't take long for the room to cool down once I'm back in the room. The a/c unit by the window is loud when it turned on. I got used to it after day 1 but wish it would not be so loud. There are not many restaurants near the hotel. You'll need to Uber/Lyft if you want options for food. The hotel shuttle will take you within 3 mile. The shuttle will take you to downtown Yuma as well. Would definitely stay here again whenever I visit Yuma again.

I just wanted to shout out My Girl Cassandra at the front desk. She was an amazing receptionist and…read moreI will definitely be back because she is just full of love. I hope she gets a raise.

This is a great place to stop and sleep…read more First the front desk has been manned every single time I have come or gone from the room. I feel so much safer knowing they are there. I have been greeted each time too. My room is huge and I don't feel like I'm away from home, the bed is so comfy, and the room is so quiet. There are lights in various parts of the room so I can read and not disturb my DH while he's sleeping in. The bathroom is great, easy to access, nice hot showers, and I have a fridge for my cold waters each morning. I'm very pleased and grateful for a nice room, great service and close by food. Thank you

This is a nice budget hotel next to the mall. There are multiple buildings with many different…read moreroom types. The bed was nice and firm, good quality sheets, and pillows. Air conditioning is loud due to window units and bathrooms are small, but it's still good value. You can buy cold Beers at the front desk for four dollars. Wi-Fi is free and very fast. The room has a nice sitting chair and ottoman. The breakfast is awesome lots of selections, fresh eggs, everything working and well maintained by the staff.

This happened within 1 hour of arriving. Dirtiest floor I've ever seen. Very disappointed with the…read morequality.

The hotel was decent overall, but there were a few issues that affected my experience. Check-in was…read moredelayed by about 40 minutes because the previous guest checked out late. The front desk offered to move me to a different room rather than wait, which I appreciated, but I declined. Still, I believe the room should have been ready by the advertised 3:00 PM check-in time. Once the room was available, it had a very strong cleaning chemical odor that lasted for roughly an hour. While I appreciated that the room had been cleaned thoroughly, the smell was unpleasant upon arrival. The pillows were on the smaller side and not my favorite, though the bed itself and the sheets were comfortable. On a positive note, the pool was excellent. The water was cool and refreshing, making it perfect for the hot weather during my stay.

The staff were wonderful and my room nice. I had an issue with my tv and maintenance came and…read moreswapped it out no questions asked. The bed was pretty comfortable. My only con is that the bathroom seemed cramped and small.

Every member of the staff that I have encountered was friendly and professional. The common areas…read morewere clean and nice, and the room was spotless. I appreciated the note left by housekeeping saying "Enjoy your stay!" That was a great touch! The bed was extremely comfortable and the room was quiet. The breakfast was nice (I didn't eat much so I can't give much detail). I will definitely be coming back!

The rooms are clean and beds are comfy. The staff is friendly…read more Through the week they don't serve breakfast until 6:30, so I missed out on that due to my work schedule. and the TVs are in need of being updated, but work well.