We had a wonderful 10 day vacation in Spain & Portugal and final stay at the Hilton Madrid. Being so tired and in a new place, we decided dine in at the Reserva Gril. The restaurant usher greeted us with saying "NO DRINKS". This is a place to eat. I politely replied, that's fine can we get water? Hi reply was no. Fortunately, there was a couple seated waiting for food while enjoying their drinks. The greeted me and I went to talk to him. They offered the drink menu to me. Now, I am furious and thinking not to eat there at all. But, I thought I'll order drinks. So, I order drinks this time the Usher is silent. Don't order their food it not worth the price, you can get better food at a far less price.
I saw the usher telling no drinks and discouraging to another asian. So, this usher must be racist. So, if you are not Caucasian do not expect good service. One man can spoil the whole vacation.
The restaurant staff except for this idiot were nice. Get rid of him before he damages the careers of other staff at the restaurant. read more