I have been to this location and the Oro Valley location a few times over the years. I really like…read morethat it is a one stop shop urgent care. They can do xray, bloodwork, and even have a pharmacy! The FIRECRACKERS at the Broadway location were amazing to me on Sunday. I have been coughing and wheezing for 3 weeks and finally had enough. Each member of the teaam was very nice to me and even though they were really busy and it took longer than probably normal, I was really happy They made sure to xray my chest and take blood to ensure they narrowed down the diagnosis as much as possible. After receiving some much needed treatment and some proper medications, I left feeling 10x better then when I arrived. I am hopeful that in the next week I can finally kick this!

The front office staff and NP that got me into the room were very nice, but the doctor forgot about…read moreme. She came in to take a look at my condition, said she'd prescribe me a medicine, but didn't explain what the medicine was for, and left the room. She never came back and forgot about me. They came in to clean the room, and that's when they realized they didn't give me paperwork.

Booked an appointment time through their website. Showed up about 20 minutes before my scheduled…read moretime and there was no record of my appointment in their system. No idea what happened to the information I put in and uploaded through their site. I got the confirmation emails. But the receptionist was adamant. Got taken back after less than 10 minute wait which they get a second star for since it was still at the time of my appointment. Blood pressure, temp, O2 levels then into the treatment room where the same person who said I wasn't in the system asked me about my symptoms. Then just wait for the Nurse Practitioner. NP was nice, asked good questions, listened to the answers (not all of them do) and listened to my feedback. They had the script in stock so I walked out with the meds I needed, in under thirty minutes. Had the issue with the online appointment scheduling not been an issue this would have been a 5 star review.

Everything went great and took care of us, thank you!!! Got there and in and out, got everything…read moredone quick.

Took over an hour, already 15 minutes after my appointment was supposed to start. She barely…read morestarted seeing if my insurance was accepted even though I called head of time. Took way to long, wasted time for no reason

They open at 8:00 AM…read more I made an 8:00 AM appointment last night, completed all the paperwork, etc. I was here at 8:00 AM when they opened. A second person came in at about 8:10 with an 8:20 AM appointment. A third person walked in with no appointment. No one else is here. None of us have seen yet. It's 8:33 AM. I guess the "urgent" in urgent care is rhetorical. What the actual fuck?! By the time I saw the PA it was 8:52 AM. In her defense and to try to find something positive to say, the PA was very nice. However, if I had an 8:00 AM appointment and showed up at 8:52 AM, I would be required to reschedule. The respect and civility in this situation needs to be a two-way street!

Carbon Health is my all time favorite Urgent Care! Everyone is super nice every time I visit…read more Office kept well and clean. Always nicely decorated given the season. The Nurse Practitioner took her time and asked thorough questions to make sure all my needs were met. Highly recommend this location and the one on Irvington!!

I told them why I was there. They had me fill out a mountain of time-consuming paperwork, charged…read moreme, and then told me they could not see people for the reason I'd shared when I walked in to begin with. They sent me to the ER. Don't waste your time or your money.

I've had to utilize Tucson ER & Hospital a few times over the last few months…read more Everybody here is friendly, compassionate, and proactive in addressing emergency needs. From the nurses to the doctors, they all care about people and being a safe and welcoming place to be treated. The wait to be seen and treated is quick. They want you feeling better as soon as possible. I 100% recommend this place.

My husband and I have both had fantastic experiences at Tucson ER & Hospital. I went this last…read moreFriday for severe knee pain. I'd been having issues but couldn't get into an ortho until June. The pain got worse after we'd been traveling. They suspected a blood clot, so they ran a lab test and had results in under an hour. Due to a high reading, they needed to do an ultrasound, and also decided to do an x-ray and MRI since I'd had problems for the past 5 months. All of these tests were done right there in under 4 hours. The wait was only for lab and radiology reports. Dr. Tarr was thorough, knowledgeable, and the kind of doctor you want to see. He visited with me 3 separate times about test results, answered all of my questions, and not once did I feel like he was in a hurry. He explained my knee issues and recommended a follow up with an ortho. A CD was provided in a folder with my MRI and xray info plus paper copies of the analysis for me to see. We had a similar experience 2 years ago with my husband's back issue. No waiting, helpful professionals, clean and quiet facility. (There's also a small, inpatient hospital but we haven't used that.) Another positive is that they offer outpatient services like MRI, x-ray, and blood tests. With a dr order, you could most likely schedule same or next day. You can also pay out of pocket for these and the prices seem very reasonable. Costs are published on their website. (Example, an MRI right now is $550.) I like that kind of transparency plus easy scheduling and minimal wait. The only negative is that since they are physician owned, they can't charge Medicare, Medicaid, Tricare, or AHCCSS due to a federal rule. But if you have private/commercial insurance, this is definitely the place to go! 100% recommend!

I visited Nextcare in November. Provided my insurance information and was told that they were…read morehaving trouble with their system and therefore the billing to my insurance. I was asked to provide more proof of active insurance, so I showed the lady at the front desk my insurance app which showed clear proof of said insurance. I paid my $10 copay and went on with my day. Last month I got multiple emails and texts stating I had an outstanding bill of $320 dollars. I reached out to Nextcare through their 'contact us' form online. They said they were unable to verify coverage and to call my (now former) insurance provider. I called my former insurance provider and they once again confirmed I had active insurance at the time of service, and also stated that next care hadn't even attempted to bill for the visit. I replied to the first email I got from Nextcare (billingleads) to tell them I did as advised and never got a reply. I've tried calling the billing number and have waited on hold for more than an hour multiple times, with absolutely no answer. They are no longer responding to the 'contact us' online forms and they will not help me at the location. My former insurance provider wants to pay them. They just need to call the provider line I have given them multiple times to get their money. I'm extremely frustrated at this point because they refuse to communicate aside from sending me multiple invoices for money indo no owe them. This is an issue only they can resolve and it's impossible to get ahold of anyone.

Wait time was great. Gladly, because it was still a complete waste of time…read more I was told by a provider who very clearly was not listening to me at all that I had bug bites on my feet because I have two identical lumps the size of golf balls on the inside of both of my feet in the exact same spot that make it very painful to walk. She prescribed me antibiotics after I told her I JUST got off of a round of antibiotics a few days ago and told me to make a follow up appointment with my primary care doctor and maybe get a referral to a podiatrist because she couldn't do anything. I pointed to the giant red spots on my feet and she pointed to a red mark that was just my skin and said, "Does this itch?" Are you fucking kidding me? I should have told her, "I don't feel like you're listening to me at all" but I just stayed silent because she clearly was not worth the effort.

Made an appointment last night, I was seen and given an RX within 30 minutes! Even managed to get…read moremy meds before the pharmacy closed at 10. Staff was accommodating, efficient, and so kind! Will definitely be back here for all future visits!!

I'm incredibly grateful for my first experience at this location. The provider Nick was supportive,…read moreand the medical assistant, Shane provided outstanding care. Shane was precise in reading my baby's pulse oximetry and Nick guided us to seek the proper treatment right away. Because of their professionalism and attentiveness, I don't think I'll take my children to any other urgent care. Also loved the friendly young lady with black hair upfront. Definitely recommend this location!

You know, most reviews at these types of places and at grocery stores and most fast food chains…read morewill be low stars. Only because many people will only write a review because they had a bad experience. I get that. But it doesn't speak for the hundreds and thousands of satisfied customers that have had positive experiences. So here's one of them. And it is also a new review since the last one was about a year ago. I had a really good experience. First of all, the waiting room is large. It is not a small urgent care where you are cramped in with all the other sickies. This, and I'm assuming all Banner Urgent Cares, have appointments and video conferencing. I make that call based on their app. I set up an appointment and was seen within 5 minutes of that appointment time. When I came, there was only a couple of guys there and they were having a conversation. I think they probably were waiting on a patient. There was a woman and her children that eventually came in, too. So it was not busy. The Nurse Practitioner's name was Debbie and she was cheerful. I liked that. I came in to make sure this cold wasn't turning into a sinus infection. She explained the symptoms of a sinus infection and I could immediately tell I wasn't experiencing one. She also wanted to make sure that I didn't want antibiotics as there was nothing that could be done for a virus. She was pleasant, upbeat, and a good communicator. She also didn't charge me for the visit since there was really nothing that she could do. Bonus! Not sure how an urgent care could get five stars. If I think of a reason, maybe I'll come back and change it to five stars. 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Tucson-top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs!

I don't know if this place even deserves a star. These…read morepeople are awefull here expect the front desk lady she was very kind but other then that if there were awards for rude of the year this one takes 1rst prize. I'm absolutely shocked that doctor and the lady that takes you into the back would roll their eyes at me and my daughter and act as if they didn't want us there. I took my daughter to have one of her eyes checked. We followed all the instructions be there ten minutes early , wear a mask wonder how they treat people that don't have insurance probably even worse. They definitely are in the wrong field and should consider a career change.

My 2-year old had something stuck in his nose so we found ourselves here on a Saturday afternoon…read more We did not have an appointment but we were still seen quickly. The nurse practitioner Justin was awesome. He removed the Apple chunk from my son's nose saving us an emergency room trip and co-pay. The facilities are clean. The staff is friendly. Due to the pandemic, only one parent can be there with a minor. Pro tip: this is next door to El Charro so you can wash away the stress with a margarita after your appointment.

My initial impression was very poor. The receptionist who checked me in did not have an ounce of…read morepersonality or kindness. No greeting, no smile. At one point I asked her to repeat what she said and she actually eye-rolled me when answering. When giving me back my insurance card and ID she threw them on the counter rather than handing them back to me. As it turned out, I was the only person in the lobby so it is not as if she was inundated with clients. The lobby was very nice and clean. The clinic was very modern. The doctor who treated me was very personable and professional. No complaints there! Going to the doctor is stressful at best for most folks. Having the first person that you interact with be so rude was off putting to say the least. I doubt I will be back.

My son has been vomiting nonstop all day and I knew he was dehydrated and would feel better with an…read moreIV so I googled Mobile IV's in Tucson and found Revive IV. I spoke with Adam, he found a nurse to respond to my house in Sahuarita which is outside the normal service area. Kaitlin was here in about an hour. She was so sweet, made it as painless as possible and very accommodating! I highly recommend and would definitely use again. Totally worth the money!!!

Updated: Kathie came out and did an amazing job! She was SO kind and funny and what a great nurse…read more I am still a little confused about the communication. But my experience directly with the nurse was amazing!!!! Very very disappointed. I see all these reviews with amazing things and my experience was the worse. I made an appt yesterday because I was feeling fatigued. And dehydrated. Read the reviews and thought wow, they look reputable to have someone come into my home. They charged my card 49$ and then called me this morning to confirm. My appt was today at 6pm. Well no one showed up. And their only thing was to say they could reschedule me. So they charged me money for services they never provided me, and didn't even offer 10% discount or an apology. Beware. This feels like a scam.