I want to give a shout out to employee David Stephens, who did the most amazing job for me…read moreyesterday. From start to finish I was pleasantly surprised of the great communication, fair price, quality work and fast service I received. He left my bathroom spotless after two messy repairs and I was so impressed. I have not always had good luck with contractors or repair people. More often than not, I have ended up feeling cheated, frustrated and disappointed, But not with Shaw. I believe this is the second fantastic experience I have had with this company. What really made my day was hearing from an employee what a great place Shaw is to work and how much they love their job. Now, you don't hear that every day! That right there is how you run a successful business. I highly recommend Shaw to all my family and Friends. The owner Hank Shaw, is a honest to goodness stand up guy.

Efficient, got things done competently. Easy to communicate with. Also gave them additional…read morethings to help with.

A guy came out and looked at the Toilet and the flushing problem. He said that the toilet was very…read moreold and would need to be replaced. He quoted $1,000 to install a new one. That was ridiculous, toilets seldom go "bad", it is the fill and dump valves that need to be replaced. I fixed the flapper valve assembly myself for about $12. I hate to say this but it appears that there is something going on in the plumbing repair business where they are charging extremely high prices. You can call a few of them and they will all quote the same ridiculous price for a repair.

Hands down the best! Honest and less expensive. Other plumbers charge a fortune, their prices are…read morefair to get customers through good service n word of mouth. I tell everyone about them. Riley tackled a job with ease that scared other plumbers and Derick punctual, honest and communicates very well. I will always use Pace for plumbing.

Justin came out and did a fantastic job. It was difficult for him to access under the kitchen sink,…read morebut he managed to do it twice since his first snaking did not completely clear the line. He said it was a challenge and I was impressed with his persistence. I can tell he takes pride in his work. Before I contacted Action Drain, I called Gold Seal because they offered a promotional drain clearing for $89. This was a few days before for the same problem. The guy said it was clear, but right after he left it backed up immediately which was worse than before he started. The sink would at least drain. In addition, when he reassembled the drain pipes, he screwed one connector on crooked so it leaked! I called to ask if they would return without charge since he made it worse. They said no. The service manager was supposed to call me but did not. Definitely a second rate company. I went with Action Drain based on Yelp reviews. I definitely recommend them.

Very good experience with this company. I had a clogged drain in my washing room that backed up…read moreinto the wash tub and kitchen sink. They were able to come out within a couple of hours and get it fixed. Zach Wood was very polite and professional.

I cannot really comment on the plumbing prowess of this company, as they simply replaced a plug-in…read moresubpump at my house, but I can let you know that they charged me $953.75 for this job. The pump cost $150, so according to my rudimentary calculation, they charged me over $800 for about 20 minutes of work. You might want to go with a company that charges $150-200/hr, which is industry standard for the Spokane area, rather than these guys. Receipts are attached.

I am very happy with Division one plumbing! I called and was able to get them to my house same day…read more Dave and Terrin were kind, quick, and fixed a problem we had been having for months no problem. I would definitely recommend them for all your plumbing needs! 10/10

I highly recommend Mr. Rooter to anyone. Chris is a solid dude and you can tell he cares and values…read morethe quality of the work and services he provides. Professional and knowledgeable, diagnosed the issue I had with my toilet and offered multiple options to fix it and made the whole transaction smooth rather than a headache.

Called to get a drain cleaning and inspection. We had a tech out quickly. They communicated very…read morewell and we felt like they gave us an honest opinion on what needed to be done. Unfortunately it feels like many companies want to up sell you. Not with Mr. Rooter, we are very thankful for their help and felt the quality and value was great for the service we received. Highly recommend

We had a problem with sewage backing up in our rental. Our renter messaged me over the weekend…read morebut it was Easter Sunday so I asked if she could wait until Monday. I looked around at recommendations on Yelp and tried a couple phone numbers that gave me answering machines but Platinum picked up right away. I explained the problem and was given a very reasonable quote and we arranged to meet between 11 and 12 at the house. Chris showed up at 11:00. He assessed the problem, reamed out the line and ended up having to replace a wax ring on the toilet all in a matter of maybe 90 minutes. Chris is super nice and we were impressed with his professionalism and especially that he showed up on time. We will keep their contact information for any future problems.

I don't even know how many stars to give. I should have waited for more quotes. Anthony was nice…read moreand professional - but I was swindled in price. My mom unexpectedly had to move in with me and is terminally ill. The home isn't vented properly and the gas stove/oven was causing air quality issues for her. $300 to cap off a kitchen gas line. Literally pulled out range, capped it, pushed it back. It took less than 10 minutes. It was initially higher but I got a "previous" customer discount of $50. I had to get it capped for an appliance change & before it was delivered. Now that other places are responding (after the work is complete and paid for - I paid $150 - $200 more than I should have). They have it listed as base cost for repair. It wasn't a repair. Ouch! If I weren't in a hurry to provide better indoor quality air to my mom by switching out the range- I would have waited to have more quotes. I definitely would have picked someone else so money was more directed to taking care of my terminally ill mom. Lesson learned.

Not impressed! Had a complete furnace and heat pump installed. Experienced numerous outages and…read moreservice calls in the first 6 months. New Carrier systems are supposed to be quality. Shows that the system name is not as important as the quality of the installation! After much frustration finally had an experience tech come out to solve the problems. Hope it all has finally been sorted out but, the heat pump seems to still make worrisome noises on startup.

This company replaced a capacitor on my AC. A very common problem and the part is readily available…read morefor individuals to buy. It costs between $15-30. They charged me $190 for the part. Plus $150 for the service call and $50 mileage. Of course I was told by the tech I should get a new unit. Further contact by the company to the above post caused me to revise to 1 star from 2