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Republic Services

1.8 (187 reviews)
Open 8:00 am - 3:50 pm

Services - Republic Services

Junk pickup

Recycling dropoff

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They won't pick up and they will still charge your account. Very unreliable and bad service. Rosie is our account rep and she is horrible.

They won't pick up but you will be charged. Rosie was extremely rude and unhelpful. Horrible servie. Find somewhere else

If you hire Alpine/GFL, expect your dumpsters to be overflowing all the time because they rarely come when scheduled.

This company is actually called GFL now. When they were Alpine they were reliable, but now that they are part of GFL they are the worst company ever. I've never dealt with a company this bad. We pay for 3 trash and 3 recycling pickups each week and we consider ourselves lucky if they come for half of those. They miss pickups EVERY WEEK. Our dumpsters are constantly overflowing and we have to call them several times a week to beg them to come empty them. It's absolutely ridiculous how unreliable they are. The worst part is that their drivers LIE about doing pickups so when we call we're told they already came by. Even when we send them photos proving otherwise, they still don't come back and empty the dumpsters that day. And because the company is desperate for drivers, none of them get in trouble for lying about picking up our trash. We've gone more than a week without either our trash or recycling being picked up and it's becoming a health hazard. The worst part is that it is near IMPOSSIBLE to get them to credit you for all the missed pickups. We have requested dozens of credits and received NONE. Not one! It's pretty ballsy for a company to expect their customers to pay full price for half the promised pickups. DO NOT use them for your trash pickups. You'll have to sign a 3-year contract and will be stuck with them. They give excuse after excuse and promise that things will get better, but they don't. We have been dealing with this for the past six months and it's still just as bad. We are in the process of switching and will never use GFL again. The new company we are getting is about 25% cheaper so with GFL you are paying a premium price for substandard service. I'm amazed they are still in business. Seriously, do not hire this company.

GFL Environmental bought out Bestway and ever since they are horrible. The service is inconsistent and if you have an issue you can't call them as they won't answer their phone. When they do so up to pick up the trash they are sloppy and dump the trash all over the road. I have filed a BBB complaint. I highly advice you do not use them. You will be ripped off.

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5 years ago

Second time in 2 months my trash has not been picked up on scheduled day with no explanation. Would not reccomend them

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6 years ago

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Thanks for the kind words David. We appreciate it! Phil Kiemel

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Ask the Community - Republic Services

What type of plastics do you recycle?

Plastics 1-7

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Review Highlights - Republic Services

The driver rang our doorbell this morning so we could get it to the curb for pickup.

Mentioned in 2 reviews

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Republic Services - junkremovalandhauling - Updated May 2026

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