I had a problem with my refrigerator, and I contacted Allen's Appliance Repair to see if they could…read moredo anything to help. They responded so quickly to my request and gave me sound advice. Unfortunately they were too far away to service my fridge, but they told me what most likely was the issue, and they answered my questions on the phone promptly. I appreciate companies that don't try to nickel and dime you for a service call when they know it can't be fixed before they even get there. Thanks for being an honest company.

AmazIng service. Very prompt in response and only focus was to help me solve the problem. Defiantly…read moremy go to company for all appliance repair!

Excellent service. Colton is a very nice young man. Reasonable rates. Knowles his stuff. Highly…read morerecommend.

Adam does a wonderful job at getting the part and getting it fixedread more

Outstanding service. He was very kind and helpful even at 7pm on a Friday night. I left a review…read moreprior to this review and i was totally in the wrong. It was a negative review that DADD'S repair did not deserve. Dadd's has been great! Now "Dad's Appliance" was not a good experience. I will always return to DADD's Appliance for all of my install and appliance repair needs. Just make sure its DADD'S

Alex is very efficient and knows exact what needs to be done, installed my washing machine…read morebeautifully!

I have used advanced appliance maybe 3-4 times over the last 5 or six years. They are great. Every…read moretime they have been more than fair, prompt, and done a great job. Absolutely would recommend them.

Do not use these people. They were supposed to come out to my house this morning and I stayed home…read morefrom work and they cancelled because they did not like that I asked them to have the technician call when he arrived on my property so I could guide them in. The owner kept saying IF they need to call they will and I reiterated I absolutely need them to call when they arrive. A simple request right? Nope, he became argumentative and cancelled his appt and hung up on me because he did not want to have his technician call me when he arrived at my property. Uh, ok.

Buffum has been very helpful to us. He repaired our refrigerator, washer, and mother-in-laws stove…read morevery efficiently and honestly. He knows how to do it--even tells us how to prevent the problem in the future! He doesn't employ someone to answer his phone, to keep prices low. Call him early in the morning, between 7 and 8 a.m. It's hard to find someone like him.

I made an appointment to repair a washer. He never showed up. He didn't reply to my call that…read moreday. The next morning he answered and said "your brother", and hung up. I called back and he said I can't service you and hung up. I called my brother and he said about 8 years ago he tried to fix his refrigerator and didn't seem to know what he was doing and didn't fix it. I'm not sure why he couldn't take the time to call and cancel if he decided to be petty about an incident with my brother years ago. Not cancelling and hanging up on me when I called is very unprofessional.

Called to have my washer fixed. They did come out the next day and let me know what it needed to…read moreget it back up and running. It was basically $100 to have them come out. This was taken off the bill if I decided to have them do the repair. It was a motor that they had to order. It took a couple days and they were back. The total repair cost was $400. Better than paying for a whole new unit close to the style I have. The gentleman was friendly and did the work quickly. I am pleased with the outcome.

I would use caution. Cost of visit to diagnose was $119 which was reasonable. However cost to…read morerepair an inlet valve on a refrigerator icemaker would be $500. When I researched the part, it was a $100 part new. Why would I pay $400 for labor on what should be about a 30 minute replacement? I watched a few YouTube videos, ordered the part and saved over $250. Many people would replace a $1000 refrigerator for a $500 repair, so I just don't think these labor rates are smart business. I'm sure they do a fine job on most repairs, but do your research on the cost of parts so you understand if the labor charge is reasonable first. I was also scolded by the rep when I called to cancel the appointment to repair, not cool.

We have used this family run business for decades. We trust them for expert repairs and fairness in…read moretheir billing. Recommended!

First called September 28th Monday. Left voicemail. No call back. Called the next day and spoke…read morewith receptionist. Service call on Friday. Was told that he would be back late Monday morning/ early afternoon. Finally received a call @2.54 that he was on his way z. Just left at 3.30. Mentioned that I would be hesitant to call them in the future due to the lack of communication!

I have used Kevin's for all of my appliance repair for 21 years, and I recommend them whenever I am…read moreasked. I was originally referred by a neighbor who had used them all her life too. One time Kevin came and made fixes to my dishwasher, refrigerator, AND dryer in one visit, all on the same $75. I hit the jackpot that day. One time they told me by my description over the phone that my washer could not be saved, and recommended that I save the money for the service call. Kevin has made a variety of practical suggestions to prolong the life of my machines, or prevent problems. I have never felt taken advantage of in any way. I just called today about my 22 year old dryer. They told me right away that this could be saved, and they'll be here tomorrow. I think I have almost always had an appointment the next day. I am surprised to see any negative reviews of this company at all. I have been extremely thankful to have a good appliance repair person whenever I have needed one.

Poor communication. Does not return calls or texts unless I continue calling numerous times. They…read moretold me to deal with the insurance company for the part that Kevin thought was needed. His office lady said I could get it faster if I ordered it. My complaints were numerous but Kevin could not fix my range. My insurance company gave me another appliance repair company. I only had to call them once. They knew immediately what was wrong, ordered the Part themselves and fixed my range. For the first time... my new range is quiet. Kevin called me upset that my warranty had run out. He knew I had the extended insurance. I'm very unhappy with Kevin's appliance repair. I cannot recommend this repair company.

Paul came promptly. Growling clothes washer drum. Opened 20+year machine. Determined repair not…read morepractical. Demonstrated I had no option. Gave me small coupon and referral to reputable appliance store. I felt I had made good check out before big expense.

Called Paul for a dishwasher issue. He was here within 2 hours…read more Totally happy with his response and repair!