I had a problem with my refrigerator, and I contacted Allen's Appliance Repair to see if they could…read moredo anything to help. They responded so quickly to my request and gave me sound advice. Unfortunately they were too far away to service my fridge, but they told me what most likely was the issue, and they answered my questions on the phone promptly. I appreciate companies that don't try to nickel and dime you for a service call when they know it can't be fixed before they even get there. Thanks for being an honest company.

Amazing service, he came when he said he would, great communication throughout the day, he was…read moreahead of schedule and asked if he could come a little bit early. Fully explained the repair he did, and the price was very fair.

Adam is extremely responsive and reliable and does a great job. Super nice guy and a pleasure to…read morework with. Reasonable and fair prices. I highly recommend him!

From the owner: Appliance Repair In the West Michigan Arearead more

Only five stars allowed? After being without an oven since…read moreNovember, we were THRILLED when our new range arrived. Since it is a dual fuel - gas on top and an electric oven - plus a downdraft, few installers can tackle a task like that. Dan arrived within only two days, and has installed lots of dual fuels and downdrafts before. He was polite, efficient, kept asking me if I had any questions, and cleaned up when he was done, including the removal of my old sweetheart. May she rest in peace. Call 231-652-0372 to get it done right!

My dryer stopped working and was 18 years old so was on fence about repairing or replacing. Dryer…read moreworked when I held the start button in so was hoping was a minor fix. I called Dadd's and told him age of the dryer and he strongly encouraged a repair. He said it could be as low as $130 for a minor repair or $200 at most. He said it was $90 for diagnostic and no charge for travel. He came out 2 days later and was 3 hours into his arrival window. After no more than 5 minutes he said I had a busted belt and I was happy thinking I'd be on the low end of his service charge. He didn't say anything further and took dryer apart to replace it. After a couple of belts he did find one that fit and installed it and then announced my bill was $200. I was a little surprised cuz the work he did couldn't have taken more than 15 minutes and he'd told me on the phone he billed for labor by the quarter hour and didn't know why this small job wouldn't qualify for the $130 price he quoted me on the phone for something that took about 15 minutes! I let him know I wasn't thrilled and he started quoting other places that were allegedly much higher for just a service call instead of explaining his pricing. He never even offered me an itemized bill either showing exactly how he justified that price either! In retrospect I should have demanded one. I thought all professionals would do that for repairs! He didn't even offer a receipt either although I did pay with a check. I thought he was a little unscrupulous quoting me $70 cheaper on the phone than what he charged when the work was done--especially when I would have been hesitant to put $200 dollars more into that old of a dryer--and he was aware of the age of my dryer! I also looked up the serial # of my belt and it was only $10 on Amazon--so if was $90 for diagnostic and $10 for belt he charged me $100 for 15 minutes of work! I would not recommend this company.

Great appliance repair, that presumably is locally owned. I called, the lady who answered the…read morephone was very courteous and helpful. They were able to get out the day after I called. The office called in advance as I was told they would. Rocky arrived and was very courteous and pleasant. I was given the option to replace parts needed with what he had in his van, or to order OEM parts. Of course I selected to have it repaired with what he had on hand (OEM would have of course been much more expensive, and would have had to wait for them). Our oven is now working, and at a very reasonable cost. Much better experience than going through a corporate type appliance repair service. Highly recommend.

From the owner: Honest and dependable appliance repair service for all the Tri-County Michigan area…read more Honest and dependable appliance repair service for all the Tri-County Michigan area for over 25 years! Serving Rockford, Sparta, Sand Lake, Cedar Springs, Greenville, Newaygo, Kent City, Grant, Belding, Comstock Park. Service All Appliance Makes and Models. 60 day guarantee on parts and labor.

I made an appointment to repair a washer. He never showed up. He didn't reply to my call that…read moreday. The next morning he answered and said "your brother", and hung up. I called back and he said I can't service you and hung up. I called my brother and he said about 8 years ago he tried to fix his refrigerator and didn't seem to know what he was doing and didn't fix it. I'm not sure why he couldn't take the time to call and cancel if he decided to be petty about an incident with my brother years ago. Not cancelling and hanging up on me when I called is very unprofessional.

This Review is for Buffum Appliance in Cedar Springs/Rockford MI What a jerk. I called to…read moreschedule an appt. to have a dishwasher repaired, as we had used him in the past. He was rude and I was trying to set up a time for Monday. He asked me what time worked and I said around 4. He said, "I am not interested in the job", and hung up on me. I was absolutely stunned. Obviously he has more work than he can handle if he can afford to hang up on people. Extremely unprofessional. What an ass!

They were good with communication BUT they just kept replacing parts on our oven until they got one…read moreto work. First he replaced the temp. sensor and ignitor and said we were good. We used the oven a couple of days later and food was still frozen after it was supposed to be done. He came out again and replaced the board. We hired them to diagnose and fix the problem not to just keep guessing. Called them to complain and their response was " you authorized the repairs". Really, you are the experts who we hired. Will never use them again.

I would use caution. Cost of visit to diagnose was $119 which was reasonable. However cost to…read morerepair an inlet valve on a refrigerator icemaker would be $500. When I researched the part, it was a $100 part new. Why would I pay $400 for labor on what should be about a 30 minute replacement? I watched a few YouTube videos, ordered the part and saved over $250. Many people would replace a $1000 refrigerator for a $500 repair, so I just don't think these labor rates are smart business. I'm sure they do a fine job on most repairs, but do your research on the cost of parts so you understand if the labor charge is reasonable first. I was also scolded by the rep when I called to cancel the appointment to repair, not cool.

Fixed our refrigerator and our dryer. Honest and reliable- unlike some appliance repair people…read more Thank you Miller's!

Would not recommend at all. Very poor customer service and poor attitude of service technician,…read moreErik. Unfriendly guy with a chip on his shoulder. Would never use them again. Steer clear. If you're looking for fair and honest pricing Miller's is NOT the one to call. They will try to gouge you on the price. This business has changed for the worse since the younger generation took over.

Fantastic service and very fair pricing I used Kevin's…read moreAppliance Service when my washer wouldn't drain. It was 9 months past the warranty. Kevin's showed up quickly and diagnosed a bad board. When they installed the new board, it turned out that both boards were bad. They did the complete repair and stuck to their original quote. I was SO grateful and impressed. They were referred to me by Decker & Sons and I couldn't be more pleased.

My service call to Kevin's went out exactly two weeks ago today. Kevin came out to look at our…read moredishwasher (newer model, simply would not turn on), told my husband he had to order a few parts, and never called back. Three business days later, my husband called for an update. The secretary told him that it would be one-two more days. Three days later, I call. The secretary tells me it will be at least 3 days-week and that she had told my husband that yesterday. Wrong. When I correct her, she gets extremely rude and tells me she then "has no idea when he can fix it." My husband calls back today. The secretary says they do not have the parts and suggests he cancel his order. Wow. Now I know that having a broken dishwasher is not the end of the world, but when you pay a professional $74 to simply look at the machine, you expect some sort of update (and manners).

Paul came promptly. Growling clothes washer drum. Opened 20+year machine. Determined repair not…read morepractical. Demonstrated I had no option. Gave me small coupon and referral to reputable appliance store. I felt I had made good check out before big expense.

Called Paul for a dishwasher issue. He was here within 2 hours…read more Totally happy with his response and repair!