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    RenuKrete

    3.8 (12 reviews)
    Open • 8:00 am - 6:00 pm

    Services - RenuKrete

    Pool installation

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    Renukrete improperly installed their product in March 2018. Within two months of installation, May 2018, we experienced breaking and cracking of their material that replaced our pool deck. Additionally, Renukrete damaged pool tile during installation that we found when we removed the pool cover in May 2018. Renukrete repaired both items. Then, one year from original installation, March 2019, as we went through the winter months into spring, there was significant cracking, breaking and separating of their material for both our pool deck and front walk way. Renukrete came, after disputing who was responsible for the repair, and spent at least 3 full days repairing the damaged work at no cost. In March 2020, we again experience cracking, breaking and separating of their material in the previously damaged areas and new areas. Once again, Renukrete denied responsibility this time offering either 50% off labor costs or a touch up kit. There has been constant failure of the material. Renukrete alleges that it's due to shifting/settling earth. Our house is 17+ years old and most if not all shifting/settling has likely occurred. Additionally, Renukrete's owner, Alex Lorenz, inspected our property and sold us the work himself - Alex was well aware of the property's characteristics and at no time commented that there would be any potential issue related to shifting/settling earth. It's been a bad experience with Renukrete. It's poor customer engagement as we have to push them to engage and their shifting of responsibility, for their faulty product and installation, ought not absolve them for inadequate work. We have attempted to engage constructively and are left with few options (customer complaints and potential litigation) as the recurring defects require resolution.

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    1 year ago

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    Jennifer N.

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    2 years ago

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    Jennifer N.

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    5 years ago

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    Jennifer N.

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    7 years ago

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    Alex L.

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    6 years ago

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    5 years ago

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    Jennifer N.

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    4 years ago

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    Jennifer N.

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    5 years ago

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    Jennifer N.

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    6 years ago

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    7 years ago

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    7 years ago

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    8 years ago

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    Ask the Community - RenuKrete

    Pool Bros NJ

    Pool Bros NJ

    (9 reviews)

    I paid $3,098 for Pool Bros' Complete Maintenance package for the season, expecting exactly…read morethat--complete maintenance. I met with them during the opening and trusted their professional recommendations. Once I was no longer there supervising, however, it became one additional charge after another. They identified plumbing issues and recommended that I pay to have the plumbing redone. I followed their recommendation and paid the additional cost. Yet the leaks that were part of the reason for addressing the plumbing still weren't resolved, and I was then faced with attempts to charge me even more. I have no problem paying for legitimate repairs that are clearly outside a maintenance contract. My problem is paying $3,098 for complete seasonal maintenance, approving additional work they recommended, and still repeatedly being presented with more charges while the underlying issues remain. For anyone considering them, my advice is simple: get every detail in writing and question every additional charge before approving anything. They got me this season. Never again. Stay away.

    We are first time owners of an above ground pool which was not properly closed by the prior owners…read more I chose this company because of the fabulous reviews by people like us that needed hand holding opening a pool. Our situation was worse then expected and Pool Bros lived up to their reputation walking us through each problem we had. The filter was broken, water was leaking when we tried to add water, parts were missing, and the cover had a hole. From David who told us exactly what we needed to purchase, to Chris the service tech and Dan who called to explain the situation, Pool Bros are miracle workers. Chris was cool calm and collected through the whole pool opening experience, assuring us it was going to be ok and he did, in fact, open the pool despite the multiple obstacles that he encountered. We are very happy!

    S & R Pool & Spa - untitled

    S & R Pool & Spa

    (35 reviews)

    One of the worst pool service companies around in central jersey. I read many reviews in multiple…read moreforums and similar feedback on Kevin, and S&R. My BIGGEST mistake that i am reading all this after getting cheated. PLEASE don't hire them. I got my heater and pump replaced less than a year, spent more than 8k last year and now pump got leaks because of poor cheap work done in putting the pipes connecting with filter and skimmers. They now disown fixing it without additional charge for which he already got paid in full. multiple reasons given to me you should know .. 1st he says let the pump leak for 10 days and it will fix automatically :), then when I let that happen and it still didn't stopped leaking magically, his first question was are you a weekly service customer, or did you open the pool with us??.. if not then we will not take care of mess we created without taking more money. Kevin thinks he is the smartest person.. I see him in many forums acknowledging only good feedback and disowns or finds fault with customer in case of negative feedback.. he is going to do same here. Please stay away from him.. let him live in his self-obsessed world. Only solace I have is that I dont have to deal with these guys anymore.

    Hired to install pool cover. Really terrible experience. Didn't show up on scheduled date due to…read morenot having the right equipment, then cracked my new patio when drilling holes and took me to court for the balance I owed when I withheld it to fix my patio. Judge stated that S&R did "consequential damage", but only gave me a $300 credit, so I'm out another $700 (at least) to get the patio fixed. I also noted while doing a search in the Court system that S&R has averaged 8 court cases a year for the last 3 yrs! I searched another local pool company and found none. Be really careful dealing with this company - there are plenty of other options out there.

    RenuKrete - poolservice - Updated October 2026

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