I went to the clinic for a cracked rib and didn't have an appointment. It only took an hour for the…read moredoctor to see me. Highly recommended!

My husband and I both came in to be seen and had an incredible experience. We are from the US and…read moredidn't know what to expect. The doctors and nurses were SO kind, we were seen quickly and given some answers to our sickness. So grateful for their help!!

I suppose it's never a good day when you have to go to the emergency room, but if you have a skiing…read moreinjury and need help, there's no better place than the Banff Mineral Springs Hospital. I was snowboarding at Sunshine Village, fell down and dislocated my shoulder. Ski patrol was great and got me down the mountain, into a cab, and straight to Mineral Springs. Immediately upon walking in, they recognized that my shoulder was not in the right place, that I was in pain, and it's better to put shoulders back in sooner rather than later. I literally sat for less than one minute in the waiting room, before being brought back and prepped for shoulder reduction. Dr. Alex Brothers and his staff did a great job, working quickly and efficiently. Overall, the ER experience was as good as it could have been. It was clear that they are experienced in sports (skiing) injuries and had the right skills and tools on hand. Even the price seemed very reasonable (coming from the US). If you need a hospital in Banff, I would highly recommend them.

Now that I have actually been to the ER three times in the past week , I feel ready to write an…read moreactual review of this hospitals services. The staff here are nice but I found that my three visits could have just been reduced to one visit if they had ordered the right tests the first time . Came here last Sunday because of a bad reaction to a precautionary antibiotic that the doctor at Alpine clinic told me to take . Basically I was so nauseated that I couldn't eat more than a few bites of food and it's been three days since i've taken that med with no improvement . Just wanted to see if there's anything more serious going on. Despite there being only three patients in the ER, the doctor spent 5 min examine me and sent me home saying it will pass. Two days later I was getting stomach pains and was told by the healthlink nurse to go to the ER. I had to leave work early at this point . This time they redid the blood and urine tests and the doctor told me he would send me for an ultrasound the next day and and I was thankful for that . The next morning I took care to not eat or drink and called ultrasound clinic in Canmore and Alas, they have not received my referral! So much for reassurance from the doctor. The next day I got up early to go to walk in and tell them what happened and get them to send another referral. When walk in was packed I decided to go back to the hospital just to ask why the referral hasn't been sent. They checked my records and found out that the referral wasn't made in the first place...which I think is odd to put it politely . Then strangely they said that they will re admit me to be assessed again by the new doctor on shift today and she was the most helpful among the three visits . She checked me over again, ordered x rays and arranged me to finally get the ultrasound in canmore that afternoon . So I guess the ER experience really depends on who is in shift and how serious they consider your issue as .

Came to the hospital to get my finger looked at. Cut myself with a knife and seeing if I need…read morestitches. The hospital staff here are all really nice, compassionate and helpful. The COVID protocol is still in effect and masks are still required and provided free of charge. I get my regular 3 month blood tests here and never have to wait long because I always have appointments. Emergency like any hospital usually takes awhile but beia smaller town wait times are usually not too long 2+ hours at the most. Can't say enough about the doctors, nurses and staff. They are always pleasant and engaging. Like all hospitals very clean and sanitary. What makes this hospital somewhat unique is that they have local artists work on display which is very nice to look at while waiting. 4 stitches later we're done.

They are slow even when the place is empty. Heaven for bid you get put in the cast room it's like a…read moremorgue for them;they wait until they've gone for dinner and check their emails and gone on Facebook before attending to you because" cast check isn't a priority" What about the PERSON with the cast. Literally less than 5 min assessment they keep you waiting hrs. Go to Banff or Calgary

I saw Meagan Welch for my very first acupuncture experience and I am so happy I did. Meagan is full…read moreon knowledge, she explains things clearly and helps you ease into a relaxing mindset. I had been thinking about trying out acupuncture for some time and when I met Meagan I knew she would be a great! Since my first session with Meagan I have absolutely made acupuncture a part of my lifestyle regularly! Thank you Meagan for your expertise and guiding me to healing through CTM.

Great deep-tissue massage from Vanessa! The studio is lovely, quiet and clean. Vanessa listened to…read moreme as I explained trouble spots and gave me a personalized body-work session that soothed my trail-sore muscles as well as helped my migraine. Highly recommend!

Have seen Dr. Dawne Engele several times previously but first time at the Canmore Health & Wellness…read moreCentre. They have a couple of naturopaths along with an acupuncturist, RMT and fascial stretch therapy (FST) practitioner. FST is ideal for improving mobility; Genevieve Chartrand is great. Went for an initial naturopath visit ($215.00 for 60 min). Dawne uses needling and graston (on the gentler side) but was surprised didn't receive the full 60 minutes of the session.

Dr. Dawne's wisdom, care and depth of knowledge were evident in my treatment today. She is a true…read morehealer.

Jordyn was amazing! I was in town doing self care while my husband skied. Jordyn took her time, was…read moreso much fun to talk to, and did an AMAZING job on my hair! I didn't get her much to go off of, but she did her thing and it was brilliant. Thank you!! Cute place too... and very convenient to everything.

Had a pedicure here, was not good. Brought up my issues with them directly first but found them to…read morebe completely dismissive and didn't care to take suggestions from someone who has lots of experience in this field I let them know I was cut buy their file. They called me 15 minutes before my appointment asking if I can push it back 20-30 minutes, I informed them I had to work directly after and wasn't sure if I was going to have time, when I arrived the esthetician was still late for an appointment that, so I beat her there, and had to wait for her to set up, we didn't start until 1042, pretty unacceptable. This was the response I got. " Im wondering if with all your experience, you've not had a dry pedicure? There are a few places in calgary that do dry services which is where I based my services from. Sorry the file was sharp, I will let macka know and pass the suggestion on." Keep in mind I have over 7 years of experience in this field.

We came in with our Grandson who had broken his glasses. He was missing the arm and the hinge. We…read morecame to FYIDoctors in Canmore. They found the exact parts they needed to repair the glasses to like new. Their service was friendly and kind and they didn't even charge us. Amazing!

I was visiting Canmore and forgot my contacts at home. They didn't have boxes of my prescription in…read morestock but provided some samples to get me through my trip. Great customer service.

I booked a Groupon $88 couples massage, regular $145, online. The facility is extremely clean, well…read morekept, and very nice. We arrived early and they didn't mind performing the service early. The ladies were very professional, the room was nicely decorated, heat pads under the blankets. The music was relaxing and at a good level. The ladies used hot towels on our feet, massaged us full body using lavender lotion. This was an amazing service for $88. I tipped 20% on the regular price of $145. Tax was $4.25. I highly recommend, would return.

I read some mixed reviews of this place on some other websites so I was a bit hesitant. I had…read morewanted a couple's massage so I had to find somewhere new and it was one of the places that popped up in my searches with the added bonus that it was in canmore which could make a nice day trip. I decided to go for it as the prices aren't too bad and the good reviews were still good. the spa is in a strip mall and the ambiance is very similar to some of the other nicer strip mall spas I've been ton. Not the nicest spa around but also not the price structure of one of those spas. The staff was nice, we got early and they got us in early to boot. The couple's room is not what I pictured from TV (I've never had one before) but it was just two treatment rooms with the curtain opened. so we were only kind of in the same room. I do imagine the rooms is strange when you aren't in a couple's massage as there is just a curtain between you and someone else unless i'm missing something else about the room to add privacy. The massage was very eclectic - there was a mix of regular massages, use of hot rocks at times and some shiatsu. A mixture that was quite nice and yet I've never had in combo before. Over all we quite enjoyed our time there and I might have made my spa newbie fiance a bit more high maintenance... heh.