Went there because i had a great experience years ago. They have new dentists now. numbing didn't take because of the (visible) swelling, despite the buckets of ib profine i had taken (which the dentist was unaware of because she didn't ask). Not that the numbing agent would have helped as she hit either my infected root or my jaw, something hard. Screamed in pain (i've had two infected wisdom teeth pulled, one infected molar pulled, and one root canal. Never screamed befor. never experienced that kind of pain at a dentist. One other time the swelling prevented numbing the tooth but they stopped because THEY KNEW THEY COULDN'T NUMB THE TOOTH PROPERLY WITH THE SWELLING). She was going to put me on anti biotics and see me next week but when i told her i had gotten a prescription for pen V from a doctor on the weekend when the pain got too much and my jaw started locking up, she said she could rush her other patient and see me today ( she would have known i was on pen V if she had of talked to her assistant instead of trying to bang out another patient first). I thought she was being nice at the time but i think it's more likely now that she just has expensive condo fees or something. But anyway, once she hit the root or jaw and i screamed she had the nerve to say in the most condescending insulting tone "it's just a needle". At that i got up and told her were done. 108 dollars to have her make the pain worse than it was when i went to the ER and no closer to getting the problem solved. If she reads this 1)take the patients information or get that information from your assistant (who was fine btw) 2) let the antibiotics have some time to bring down the swelling, one day is not enough 3) numb around the tooth befor you numb the tooth its self, it's what every good dentists done that i've had. apply numbing gel, wait, test if it worked, inject around the tooth, wait, then go for nerve. 4) Learn how to inject in the first place (maybe it was just super sensitive and the topical stuff just didn't work but, yeah, i doubt it, i felt it) 5) Don't insult the people who are paying you for a service. try and be professional.
Don't know the doctors name and she's not listed on their website, but if you get a rude indian woman, run. read more