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RentVest Arizona

1.8 (46 reviews)
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Services - RentVest Arizona

Property management

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4 years ago

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5 years ago

I wish I could give zero stars. Terrible customer service. And what's the point of having a phone number if you never pick up.

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7 years ago

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8 years ago

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7 years ago

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9 years ago

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6 years ago

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8 years ago

I have dealt with a few people on the RentVest team. I think they do a great job. I'm very happy with their service.

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8 years ago

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7 years ago

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Review Highlights - RentVest Arizona

The service from Annalee was above and beyond great customer service.

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Royal Ruby Realty

Royal Ruby Realty

(4 reviews)

I am a bit bummed to do this but after sending Naomi an email to make things right, they were not…read more My mother and I listed both of our homes with Naomi. She agreed to take on both homes with a 2% commission on each home and 2.5% for buyer's agent. We've known Naomi for 25+ years. She switched the commissions and was pretty sneaky and deceitful. Upon signing the settlement agreement I became aware that she switched her commission to 2.5% and buyer's agent at 2%. The email below shows what was sent to Naomi and she agreed via email. My mother and I could have potentially received more showings and possibly a higher sale price. Do your research and go with a reputable company. From: Gennie Sent: Saturday, September 7, 2019 10:24:19 AM To: Naomi Evans Subject: Waddell Hi Naomi! I've discussed several options with my mom and she's ready to sell. She is open to getting the tenant prequalified if possible. I also began looking on Redfin for comps. I filled out a few things on Redfin and they contacted me via email. The Redfin agents are taking 1.5% commission or a minimum of $4500 (which would be 2% for the Eva property). They also give the buyer's agent 2.5% commission. Would you be able to match this (2% for Eva and 2% for West Cheryl, buyer's agent would get 2.5%)? With interest rates being low, you may be able to get the full commission on Eva if they can get prequalified (use those saleswoman skills). In hindsight, we should have just put the houses up for sale after Jacque, but we weren't sure exactly what to reinvest in. The HOA is a royal pain as of the last year as you already know. The thought of a possible recession is also pushing us to put the houses up for sale. I apologize if this puts you in somewhat of a pickle. We had no intention of being so indecisive. Hoping we can get through this smoothly. -Gennie

Looking for something in a busy rental market, I have submitted multiple applications, and usually…read morenever hear a thing back. If your application is not first, they take your money and leave you hanging. Naomi contacted me within an hour of receiving my application and informed me it was third on her list for that property and the first one was looking good. It was SO NICE to be treated with courtesy even when I likely will not end up renting through her. Thank you, Naomi!

Fort Lowell Realty & Property Management

Fort Lowell Realty & Property Management

(37 reviews)

I have rented with this company now going into my second year. I have no complaints whatsoever, I…read morelove how attentive they are throughout the whole process of applying and through renting. We have had the pleasure of working with Deborah Lago, any time we have had a repair of any issues she responds immediately and gets my work order done! I love the home that we live in! We love how they value their customers and simply checking in to make sure everything is still in order with the home! Definitely recommend to anyone who is on the search of renting their next home!

I obtained Fort Lowell Realty in 2021 to manage my duplex. In the beginning, I had responsive and…read morecommunicative property managers. However, from 2021 to 2025 they went through four different managers. I would have one person, everything would seem to be going well and then abruptly they'd tell me someone else was being assigned. In 2025, I was again assigned a new manager, Andrea R. and communication significantly declined in comparison to other property managers I had been assigned. Emails would often go unanswered for long periods of time. Everything fell apart during a tenant move-out at the end of 2025. Before the tenant moved out, I provided the original lease and deposit records to Andrea so there would be no confusion. During the scheduled move-out, the assigned manager was unavailable, and the person who performed the move-out inspection took not one photo. I had to step in myself after tenant departure to take move-out condition photos because Fort Lowell staff didn't do it. The departing tenant was instructed to leave the keys unsecured in the mailbox after 5:30pm, which was very concerning because they didn't set up a lockbox for the tenant to securely leave the keys after the inspection. In addition to all of this, they issued a security deposit refund using rents from another unit to the tenant before fully reviewing damages. Keep in mind I held the deposits, but they did not consult me or provide me with the breakdown and obtain my authorization before refunding the money that I should have provided from the deposit account not use rents from another unit's tenant. To make matters completely insanely worse, the refund included money that had already been returned years earlier to a prior co-tenant! After I began formally requesting proper documentation and correction of the accounting, communication became worse. I sent a written notice under the contract giving them nearly a month to fix the issues. The problems were not fully corrected. After I terminated the agreement with proper 30-day notice, communication completely stopped, they did not follow up with me with requested documentation and stopped responding to my other unit's tenant they were still managing in this timeframe. I have still not received the complete documentation or the remaining funds in my owner account. I also later discovered that another tenant had gone six months without a properly executed lease renewal, and I was never informed. As a landlord, you need clear communication, accurate accounting, and proper handling of deposits. In my experience, those basic protections were not consistently in place. In addition, Fort Lowell's team is extremely unprofessional, completely ignoring clients, being condescending, and just displaying levels of incompetence I didn't know could exist. If you're a property owner, I would not recommend you use Fort Lowell. In fact, RUN!

RentVest Arizona - propertymgmt - Updated May 2026

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