I would like to commend Tyson and his exceptional team for their outstanding professionalism and…read moreexpertise. They are consummate professionals--highly knowledgeable, responsive, and diligent in keeping clients informed at every stage of the process. After an unsuccessful attempt to sell our condominium in Temecula with a previous agent, I reached out to Tyson. He responded promptly the same day, and we quickly arranged a meeting. From the outset, he demonstrated thorough preparation and due diligence. Remarkably, on the very first day the property was listed--and after the first showing--we received and accepted a full asking price offer. Tyson's skill and experience were evident throughout the transaction. He navigated challenges with confidence and precision, ensuring a seamless process from start to finish. We are truly grateful for the swift sale and for achieving maximum value for our property. His team is equally impressive. Paola was outstanding, and every individual involved contributed to a smooth and efficient experience. I wholeheartedly recommend Tyson and his team to anyone looking to buy or sell real estate. Their dedication, expertise, and results speak for themselves. We remain sincerely grateful for their exceptional service.

Jake Tolman was outstanding to work with on our recent cash purchase in Perris, CA. He represented…read moreus on the buy side and handled the transaction with a high level of professionalism from start to finish. His communication was consistent, clear, and proactive--something we value heavily when moving quickly on deals. What really stood out was Jake's ability to structure the deal effectively and keep all parties aligned, which helped ensure a smooth and efficient closing. He understands how to navigate real-world transactions and adds value beyond just opening doors. We would absolutely work with Jake again and highly recommend him to anyone looking for a sharp, reliable real estate professional.

Drew is the best! We have been with them over a year and they are great in literally every way…read more They always answer, take care of everything very quickly, and are very easy to speak to sinc ethey are so friendly. I saw there is one negative review and that was definitely for the wrong business, these guys are seriously great!

I have worked with Drew for over 7 years and he is the best in the business! Highly recommend Drew…read moreand Temecula Property Management to handle all your rentals for owners and renters!

They do not seem to work in the best interest of the property owner. The staff came across as rude,…read morearrogant, and unresponsive. They allowed unreasonable requests from tenants (or perhaps were simply looking for ways to bill more) and consistently made the owner feel like the problem. That was not the case--the owner has years of experience managing rentals and have always been fair, kind, and quick to address any issues. Instead of providing reliable support, this company was unprofessional and dismissive.

I honestly can't believe this company is even in business. Where do I even start. The lady that…read moreanswers the phone is clearly not enjoying her job as "realtor receptionist." She's condescending, arrogant, dismissive and obnoxious. You can't get ANY response in any questions you have about a listing, you just get "it's hard to say." Well maybe you should look into it, you know .. Since owners are PAYING you to manage their home. Good grief, it's no wonder some of these homes are sitting on the market for a month +. Can't communicate with them, can't get a response via email after you see a listing. They want you to BLINDLY apply and waste $$$ and have your credit pulled when 5 other people may have already applied. Unethical, incompetent, dismissive, and arrogant- DO NOT RECOMMEND DOING BUSINESS WITH THESE PEOPLE - OWNER OR RENTER.

use house match for our move to Temecula, and to say they were beyond negligent is the…read moreunderstatement of the century. After paying a nearly $5k security deposit, we discovered 4+ months into our tenancy that both our Smoke Detectors AND C02 detectors were all either faulty or defective. When we requested a thorough walkthrough with House Match of the property due to our fear of faulty wiring (we were warned by multiple electricians that the wiring was extremely funky - example: the faulty smoke detector in the office was wired to the office fan which never worked until we discovered the wiring. Linda, Amanda, Pearl, and most important, Andrew (Drew) Butterfield failed to handle any major issue with courtesy, respect, or knowledge. AVOID HOUSEMATCH AT ALL COST!!! I know Pure Property Mgmt. technically owns them now, but they're still operating the 'House Match' way and it's both negligent, and a massive drain on your finances and time. Note: see drew's comment underneath. Yes Drew, we stopped paying because you were negligent and you/your staff refused to even acknowledge our emails until we stopped paying. It's called withholding rent due to unlivable conditions your bastard. If you want a SLUM LORD go with this guy, he'll harass you then try to slander you on the internet not to mention if your house happens to go up in flames due to faulty wiring he'll see 'well that's why we require renter's insurance' - which doesn't replace lost lives you dimwit. Btw Drew, releasing private information on the INTERNET like that is a breach of privacy per the court order. I'll be sure to pass that along to them ;) As i said, Drew's is an absolute a$$. If anyone would like his private number please contact me directly. Also - he's not the business owner LOL ‼‼‼ They were recently acquired by Pure and Drew is 'upper management.'

I am currently paying full rent in a 3 bedroom 2 bath home where a pipe broke and flooded two…read morebedrooms in March. They did nothing to clean the flooding until a month later. The smell of mildew/mold in the home was unbearable. Then after the first month, two bedrooms and one bathroom were gutted. My adult son and I have been paying full rent for the use of less than half of the home for 2 months now. We have only one useable bedroom and one useable bathroom. They have very poor communication and do not return calls. Be very wary

As an owner of an ADU I've been very appreciative of all the staff at Willow Street. Since I live…read morein the main house on the property I'm especially critical of the quality of tenant. Over the years I've used them three times to market the property, screen tenants and present a multitude of well qualified applications. I'm always impressed with the speed and thoroughness of contracts. I find them very professional and my calls are always answered in a timely fashion.

Had a great experience renting a house from them when we first moved to town from out of state. We…read morewere able to get a remote tour with Kate before moving and there were zero surprises once we actually moved in. There were a few minor repairs (house upkeep things) needed during the course of our lease, and they were handled swiftly and professionally. Move-out was also handled with the same level of friendly professionalism. I would not hesitate to rent from them again in the future and, even better, should I ever have the need, I would absolutely have them manage a house of mine.

Magnum Property Management team are real pro. From advertising, leasing, tenant screening,…read moreinspection, rental placement (shout out to MONICA, Adam and Blue). I am so glad I found them (or him-Joshua). The team looks after you and the tenant - bridging both parties to a fair and happy handshake. The Team communicates well, smoothly process each and every phase of the transaction. Communicate every step and completion/status. Very, very well organized. Seems to me that they have a set of standard leasing plan that makes tenant and owner - stressed free!! Awesome MAGNUM TEAM. You're the best! I hope you sustain that level of professionalism.

My family and I have had horrible experience with magnum property management especially with a…read morestaff member whose name is "Blue". I feel that the house we rented is cursed because in two years there have been 3 leaks, the hvac system broke down, and the garage door broke. Blue has been rude and horrendous to speak with. We lived with 90F+ heat inside the home for a month last summer. There are exposed walls in the garage and my son's room. Blue only tried to find a solution 6 months after constant complaining that I wanted it repaired. She hired a sketchy guy to come but when I asked for someone else she said I didn't get to decide who can do it and that she called around a lot of places to get this guy. Really Blue he's the only guy in southern California who can repair a tiny crack in a tub?! She's just awful and we're looking for a new place now because I'm sure they will raise the rent and continue with the poor service and even worse attitude. Good luck to the next person who rents this home.

Kristin Schlansky was an extreme help she let me know about a cancellation on an application fee…read morebecause the about a property I had inquired about was already being leased out and put my application fee towards a different property I've had my eye on which is great. Thank You! -Abraham Bernal

I recently moved into a property and the plumbing was not working correctly. I submitted a repair…read morerequest. Donna told me they would not proceed with the repair without photos first. And that if I did not submit photos they would charge me a fee for them to come out and take photos.

This review is in regards to a recent stay at an Lake Arrowhead property managed by this company,…read morespecifically individuals named Dustin & Brianna. My headaches and disgust with Archer began immediately after my booking on Airbnb. Unbeknownst to me, hidden way at the bottom of the listing description (item # 11 - see enclosed photo) is the requirement to send over copies of State ID's for the entire guest list that will be occupying the home - they reference the Trust & Safety Standards that hotels (hotels only ask for ID from the booking individual) as the reason behind this ask and requirement. I was not comfortable sending over sensitive information over to an unknown party from a consumer-to-consumer platform and tried to discuss my hesitancy with Dustin & Brianna to no avail - their stance was basically sorry no exceptions will be made and you can't cancel and receive a refund for your reservation. I reached out to Airbnb immediately to express my concerns in the hopes of ironing out a compromise to no avail. It appears they purposely bury this requirement in the hopes that potential bookers (like myself) will miss it and have their hands tied since they offer no flexibility. After reluctantly sending over this info an agreement form was sent over. Immediately noticed multiple discrepancies between the contract and the listing description on Airbnb. It's evident they copy/paste the same agreement form for all bookings instead of taking the time to ensure alignment. This is something that is completely avoidable and should not become an additional inconvenience for your customer. Immediately upon my arrival, I noticed all the loose trash, and the poor conditions of the exterior of the property. There is dirt and dust all over the stairs and patio areas of the property. In addition, there are countless old cobwebs all over the exterior, and four packages that have been siting at the property for some time - it's evident this management company has neglected the care and cleanliness of the exterior for a very long time. The interior of the home is a 5 out of a 10 in terms of cleanliness. The bed sheets and towels smelled, ants all over the kitchen sink and the AC unit only cools the top two floors of the property, leaving the bottom two floors (80+ degrees at all times) uninhabitable due to the heat that is trapped there. I sent over a list of my concerns and their responses were as follows: Loose trash around the property - "creatures" in the area get into the trash because guests don't put lids on the trash cans (the onus is on you to ensure trash is picked up before new guests arrive) Packages - they weren't aware of any deliveries (how was it missed if your maintenance team is at the property weekly?) Cobwebs/dirt/dust - the cleaning company is dispatched weekly to clean the interior and exterior of the property but cobwebs pop up if left alone for a day or two (The exterior has not bee cleaned for weeks/months, hence the accumulation of dirt, dust and cobwebs. Maybe you should have the exterior & interior sprayed for bugs since you claim its an issue in the mountains) Climate control - it's a rarity to have HVAC systems in the San Bernardino mountains and their grateful that it actually has one (unfair as it was uncomfortable and we were unable to utilize the entire home. You should indicate this on the property listing so potential guest are aware but that would require for you to be honest, something you are not) This property needs major maintenance, cleaning and care and there's no way they are having the property cleaned and cared for on a weekly basis. Unfortunately, the owner has trusted the wrong management company to look after this property. Please see enclosed photos as reference. All of my complaints directly to Airbnb have fallen on deaf ears so I have be left with no choice but to address these issues independently of them and the host Dustin, Airbnb may have let you off the hook but I definitely will not be. I have filed a formal complaint with my credit card company against Airbnb and Archer and they are in the process of investigating this matter. In addition, I will be taking legal action against Archer for false advertisement and fraudulent representation.

The people working here are nothing less than professionals. Jezarella is by far the best I've had…read morethe pleasure of working with. She has constantly kept me up to date with my investment properties, and even added much needed insights on how to improve them as well. I couldn't imagine working with any other property company.

This moving experience Working with Nik and Lindsay of West Coast Property Management has been…read moreexceptional from start to finish. When I first reached out about the property Lindsay was my point of contact every question/inquiry I had if she didn't have the answers right away she had it for me In 24 hours ,also the process was fast and efficient I would highly recommend this company for anyone that is looking to move.Nik you are amazing thank you sooo much for being there and every step of the way after I received my keys u went above and beyond for me and family to make sure everything was good and comfortable even when the garage needed a battery and light fixing Nik took off his management role and put his handyman cap on and fixed and went and purchased the parts after hours I'm Sooo happy I chose this company

These cat's rock. Plain and simple. First contact was with Lindsey. Friendly, very approachable and…read moreprofessional. Helped myself and my daughter through the process of getting approved and into a wonderful house. I also spoke with Nick and we talked about how the move in process was going and he confirmed the maintenance and minor issues discovered during the walk through were on track and scheduled to be corrected. If you are looking for house to rent I recommend this group. They were on point for myself, my daughter and her children with answers, personal attention and very understanding of a few out of the ordinary circumstances with us.

Highly recommend!!! It's always been a pleasure working with Crown Property Management! Melissa and…read moreSteven have been so easy to work with. Thank you and we look forward to continuing business with you.

Steve and Melissa are amazing! We recently rented a property through them and it was the most…read morecarefree experience. This rental market has been challenging and they made the process so easy. They answer their phones. The respond to emails. They are extremely knowledgeable and professional. It's not often to work with people who still have integrity. If you are looking to rent or need a company to manage your property, you should definitely look into Crown Property!