Niki the manager was very unprofessional. They had my husband put a down payment of $500. He was…read morethen scheduled to start orthodontist treatment later on. My husband then called and told them he no longer would like to proceed with the treatment and if he could have his down payment back(mind you he has not had his treatment started) they went back and forth and they REFUSED to give him his money back. They came up with excuses and sent me a Word Doc as receipt. No actual ledger or billing codes..... On their website clearly it says first visit they will take digital photographs and 3D x-rays scans ( FREE) I really tried working with them but they are unprofessional. Rude. I tried speaking to a higher up and it was the Orthodontist doctor her self and refuse to speak to me.

I admit I only chose this location initially because I lived within walking distance I recommend…read morebeing more thorough in my ortho research than I was. Luckily, I really enjoyed my time at this location. I sent in an email asking about a consult, was answered the next day, and was in the next week to talk with Dr. Stout as he looked me over. I was quoted $4200 for my standard metal braces as an adult, the no frills version. I did have an ortho payment through my insurance, so after that was credited I owed $2700 and jumped at the chance to fix my teeth crowding and underbite. I did have braces as a teen, but of course stopped wearing my retainer. They estimated about 2 years of wearing, but I got them off in about a year and a half which was amazing! I got my braces on in 2019, so of course had to go through the heart of the pandemic which was rough when I couldn't go in and get my braces tightened for long periods at a time. But I appreciated their constant emails and sending me tons of care packages for bands and floss and other small items. Dr. Stout was kind and answered all my of questions (and I had quite a few, since this wasn't my first rodeo ). I've moved away from the area but if I have any questions or need to go back for a retainer re up or anything like that I'll happily make the drive back to Kent.

Best orthodontist in Renton! We had an excellent experience with Dr. Bill Wan, Mary, and the entire…read moreteam at Renton Smiles. If you're looking for a knowledgeable and thorough orthodontist in Renton, especially for children's orthodontics or braces, I highly recommend them. We had several orthodontic consultations, but Dr. Wan noticed something important that the other orthodontists had missed: our daughter had never lost one of her baby teeth. He caught the unique situation right away and created a special orthodontic treatment plan that protected her teeth while still moving her treatment forward safely. I was especially impressed with how well Dr. Wan communicated and coordinated with her primary dentist. It really felt like everyone was working together with her long-term dental health in mind, and the plan worked extremely well. Dr. Wan, Mary, and the Renton Smiles team are knowledgeable, attentive, and wonderful with kids. We've been very impressed with the entire orthodontic experience and will absolutely be bringing all of our kids here. I would highly recommend Renton Smiles to any family looking for a great orthodontist in Renton.

I love Renton Smile Dentistry. I've been a patient here for 5 years now. Dr. Kuar is great and all…read moreof the dental hygienists are amazing too. I never feel like they are trying to upsell me on a service or find nonexistent cavities. It really feels like their priority is your dental health and educating you on how to best take care of your teeth.

The staff at Seablue Dental is some of the friendliest and most welcoming that I have ever…read moreexperienced. Their warmth, diligence, and professionalism has made me look forward to future visits. My first impression came when Dr Malhorta herself called me after I left a message inquiring about receiving care. I have also been followed up with thoughtfully by the office manager. I appreciate Dr. Malhorta and her delightful dental assistant who do great work as a team and who have done a wonderful job working on my teeth. I have been given wonderful care and highly recommend this office to anyone needing care. I say this as someone who can be very anxious in medical settings: Seablue Dental rocks!

Get a second opinion if you go here went here for 3 years, and now I need a root canal crown and I…read morehave 3 cavities. After all this time I was told everything is fine all looks good NO IT WASNT. Save your money and time and go else where.

I can't say enough good things about my NEW dentist! This is the first time I've ever cheated on…read moremy old dentist... and honestly, it was GREAT! Look at this transformation! She replaced the old yellow-looking composite with a beautiful new composite and reshaped some teeth that were too long, giving my smile a much more balanced and natural look. I'm honestly so happy with the result! She did an amazing job, was so detail-oriented, and made me feel comfortable throughout the process. And on top of that, she gave me a great discount, making her work very affordable. Sorry to my old dentist, but I cheated... and I'm not even sorry! I absolutely love my new smile! thank you advanced dentistry in Renton.

I've been a patient here for the past couple years and I'd gladly recommend them to other people…read more It's a smaller office, but that also reflects the more personal care which is valuable than we know. The saturday flexibility is also extremely valuable when you're stuck with a M-F job. I've had cleanings, invisiline trays replaced, and gum grafts done. I'm eventually going to get my first root canal here too, which is nerve wracking, but I feel pretty assured doing it here.

Dr. Bill Wan is a wonderful doctor! He did braces for both of my girls, and we couldn't be happier…read morewith the results. He is very patient, sincere, and detail-oriented. My youngest daughter had her right canine tooth and right 1st premolar switched in position. Dr. Bill took the time to carefully explain his thoughts and give us his professional opinion, while also helping us understand the options we may have in the future to make those two teeth look even more beautiful. Thank you so much, Dr. Bill, for your patience, care, and dedication. My girls now have beautiful smiles, and we are so grateful for everything you've done for them!

Dr.Bill and all the staff are very professional, patient and friendly. Made my treatment very…read morepleasant. Recommend this place.

What a wonderful, patient-centered dental clinic. My husband and I came here for examinations,…read morex-rays, and cleanings, and had a very positive experience with the entire staff (Dr. Vadi, Sherry, Jennifer, and King). Everyone was very courteous, welcoming, warm, and personable. They demonstrated genuine care for patients and made sure we were comfortable and at ease. The dentist and dental hygienist and assistant spent time answering my questions in a very thoughtful manner. They were very gentle and skillful as well, and I appreciate how careful, precise, and thorough they were during all procedures. In addition, the dental clinic was clean and orderly. Communication with King, the receptionist, was very easy and she was very friendly with answering all my questions and getting back to me promptly. This clinic has good hours and days of operation for working professionals. Overall, I'm glad to finally find a family dental clinic to stick with, and highly recommend this clinic and staff to anyone who seeks quality dental care!

WARNING! GENTLE DENTAL - LACEY, WA. DO NOT GO HERE!…read more UNETHICAL PRACTICES, TERRIBLE DENTAL WORK, QUESTIONABLE CASH PAYMENTS, NO TREATMENT PLAN, AND OVER 90 DAYS WAITING FOR A PROMISED REFUND! I cannot warn people strongly enough about my experience with Gentle Dental in Lacey. What I have experienced at this office is absolutely unacceptable, and I would NEVER recommend trusting them with your dental care. QUESTIONABLE CASH PAYMENTS AND MISSING RECEIPTS The previous office manager repeatedly scheduled my appointments toward the end of the day. When it came time to pay my copay, she would tell me she couldn't accept my debit card and that I needed to pay CASH. I would go next door, withdraw cash, and return to pay her. EVERY TIME I asked for a receipt, I was told the payment would be credited to my account and I would receive an email. I NEVER received those receipts! Then, at another appointment, after I had already checked in, I was called back to the counter and told I had an outstanding balance! I was SHOCKED! I explained that I NEVER left an appointment without paying and asked them to speak with the previous manager. I was told she no longer worked there. I requested a complete printout showing the charges and payments so I could verify that ALL my cash payments had been properly credited. I NEVER received that printout, and strangely, the outstanding balance was NEVER mentioned again! I have serious concerns about how my payments were handled and accounted for. NEVER ONCE PROVIDED A TREATMENT PLAN! Despite repeatedly asking, I was NEVER provided a written treatment plan! Anyone who has had extensive dental work knows how important it is to have documentation explaining the proposed procedures, costs, and treatment expectations. I should not have had to repeatedly ask for something so basic! TERRIBLE DENTAL WORK AND THE WRONG PARTIAL DENTURE I was supposed to receive a flipper, but instead I was given a partial denture containing metal. This was NOT what I understood I was getting! I also had a bridge break, adding to an already horrible experience. Now I am facing an oral surgery estimate of OVER $3,000! Patients should be able to trust that the dental work being performed is what they agreed to and that the work will be done properly. CHANGING DENTISTS, UNPROFESSIONAL BEHAVIOR, AND THREATS Throughout this ordeal, I dealt with changing dentists and extremely upsetting interactions. At one point, a dentist YELLED at me, refused to address my concerns, and the situation escalated to the point that police were threatened! Imagine being a patient trying to get answers about your dental care and being treated this way! OVER 90 DAYS WAITING FOR A PROMISED REFUND! After everything I have experienced, I was promised a refund. More than 90 DAYS later, I was STILL waiting! How is that acceptable? Patients are expected to pay immediately, yet when the office owes a patient money, apparently waiting months is considered acceptable. MY WARNING TO ANYONE CONSIDERING THIS OFFICE: PLEASE protect yourself! Get EVERYTHING in writing. Demand an itemized treatment plan BEFORE agreeing to any procedures. Get receipts for EVERY payment, especially cash. Verify what dental work you are actually receiving, and do not rely on verbal promises. This experience has cost me money, time, unnecessary stress, and confidence in the dental care I received. I would NEVER recommend Gentle Dental in Lacey, Washington. Patients deserve honesty, transparency, professional treatment, and accountability. Based on my experience, I received NONE of those things! BEWARE!

I had a very positive experience. The dental hygienist was very helpful, explained the proper way…read moreto floss and how to use my Sonicare to avoid further receding gums. The visit was quick and painless.

Office experience - called to create an appointment and the woman who answered phone was non…read morecompliant and was not able to understand what was needed, upon trying to explain in further detail she got frustrated and needed call.

What a terrific dentist and staff! I have been a patient of Dr. Babin's for about 7 years now, so I…read morewas shocked to read the (totally bogus, in my opinion) review by "Shawn Calvin G". My hygienist, Vanessa is terrific! Dr. Babin is warm and sweet - his sense of humor is especially helpful because going to the dentist has never been a fun thing for me. Dr. Babin also went out of his way to come to the office after I cracked a veneer on January 8th (work done by another dentist 10 years ago). He saved the day (as well as my Friday night!). I would highly recommend this dentist and staff!

I'm so happy to have found this dental office. I had a dental emergency and they got me in…read moreimmediately. Everyone in this office is so friendly and down to earth. Dr. Kelsey, especially is great. She took her time, never making me feel rushed and was meticulous with the work she did on my teeth that day. She was really fun to talk to as well! I would highly recommend this dental practice!