The lady answering the phone at the front desk (name starts with a B I believe) is rude and nasty!…read moreMy mom called in concern as to why she received a $50 bill and insurance is supposed to fully cover, then the lady had the audacity to have an attitude instead of being of ASSISTANCE. Where's your customer service? In the first phone conversation, she refused to remove the $50 charge and told my mom to contact the insurance provider instead. Frustrated, my mom then tells the lady she won't be coming back and to cancel the appointment she was having later in August. Then moments later, my mom received a call back stating somebody in the office removed the $50 charge -- what they should've done in the first place. Now the part that blows me is that lady tells my mom "but you will have to find another provider as we cancelled your august appointment" with a voice of tone as if my mom is no longer allowed there. When in reality, my mom had told her in the first phone conversation SHE NEVER WANTED TO RETURN. Then the lady on the phone ends the conversation after my mom says thank you & goodbye, with attitude saying "mhmmm". Not you're welcome or have a good day, anything? -- If you don't have any sense of professionalism or customer service, get a new job. Because you're clearly unfit for the role. Side note: there's a sprinkle of racism involved here because clearly my mom is a woman of color with an accent so the person on the phone at this dentist office was getting annoyed and frustrated.

A very rude lady at the office scheduled my appointment so early that I couldn't make it on time…read morethe next morning I called she told me I would have to pay $75. I told her that I could not pay the $75 and the company blocked my number!!!! This is one of the closest dentist to my house. I have coverage for in walking distance from my house and they blocked my number. very disgusting

This is late, but my dentist was successfully able to use Invisalign to correct my jaw! Looking…read moreback, I am disappointed I chose Sound Orthodontics--my dentist did a way better job, I got much sturdier retainers, and I would have paid way less.

I am thrilled I got a second opinion. I am in my 30s and have movement from braces years ago. I…read morewanted something Invisalign or retainers not brackets. A previous orthodontist quoted me 2 years and over 6k for some small changes. Dr. jack was amazing he listened to what I was looking for and my needs. We can up with a plan that was a fraction of the cost and duration. The staff was so nice and clean. I am super excited and happy to save so much.

Fantastic team to trust your teeth to! They do a great job and really try to make you comfortable…read morein the process. I would recommend this group to anyone. Painless! They did a great job to relieve my anxiety and make the process positive

I've been going here for years. I started going to them to correct some bad dental that was…read morepreviously done. They are damn good at their jobs and quite compassionate to someone who was highly nervous and could only cry. I wouldn't dream of going anywhere else at this point. Everyone in the office has this same caring concern for your wellbeing.

From the begining i love my experience at Dr.Povolny orthodontics clinic.They treat me good and all…read moretheir staff are awesome.Terra is very helpful and she always answer all my question and she got my braces appointment so quick.So i just had mine yesterday 3:30pm,i was taught braces can put 1-2hrs but mine takes a little longer because some of my teeth are complicated to put wire.Thanks terri for the patience putting it on and ofcourse for the help of dr.Brian he instead do it to speed up the process. Will update my experience for my next appointment.

When I went in for my braces consultation, I did not know what to expect. When I walked out, I knew…read moreat that moment this is where I will be getting my orthodontic treatment. Getting braces at 22 years old, I was nervous and had many questions. Dr. Povolny and his team made me feel comfortable and answered my questions thoroughly. I have about eight months left of treatment and I could not be happier with the progress already! In addition, between school, clinicals, work and a couple emergencies, they fit me in for appointments according to my busy schedule. A huge thank you to Dr. Povolny, Tina, Kathee, Frankie and the rest of the team for all their hard work. I would highly recommend this office for anyone looking for orthodontic treatment!

As I sit in bed with my retainers on, I can't help but reflect on the amazing experience I had with…read moreDr Peralta and staff. It was a long 3 years (1 of those covid). Thank you for the amazing experience and TLC you gave my sister and I during this journey. I have been referring my friends and their kids to your office and will continue to do so. You guys are the best. It was challenging making the trek to the West Seattle location with the bridge closure which is funny now that I think of it... the month I got my braces off... they open the bridge!!! P.S. I've also been referring strangers I meet who I think need braces. So far no fights but much appreciation when I make that referral

Dr. Peralta is one of the most talented and detailed orthodontists that I know. He has treated all…read moreof my children, including my wife with excellent results and great care. If you're looking to have it done once and right the first time, then I would highly recommend, Peralta Orthodontics! There is no one better

Do a great job on our family - friendly and billing is taken care of right away. Like all up front…read moreno "mail" surprises. Clean and friendly

Best dentist I've ever been to. Triple checks cavities. Top of the line gear, service, and care…read more Dr. Bill and his staff treat me like a friend.

I felt comfortable from day one. I started my journey to get…read moremy teeth aligned with Invisalign. My teeth did not look bad, in-fact, friends and family thought me vane to have my teeth straightened. I encourage anyone who wants to have a better bite where the teeth come together in a way that does not make them ware incorrectly or in my case crack and break simply from clenching my teeth while exercising or manual labor, do it. They care I was given from all the staff at Smart Orthodontist Group was better than expected and have become an extended family. Tina, Ally, Joanne and Dr. Sam Finkleman showed me that, like myself can show great pride in their work and the person sitting in the chair is most important. Thank you all for guiding me and helping me get to my goal of being as healthy as I can be, not to mention, an amazing smile. T.J. O'Bey

DENTAL CHAIN IN TUKWILLA. The dentist and the hygienist…read morewere great when I first came in, though the receptionist tried to upsell me on fluoride treatment and some laser treatment. I declined, thinking that a receptionist should not recommend a laser treatment when she is not a qualified dentist or hygienist. In fact, after I refused, she asked me, "Do your gums bleed?" I replied, "No, they do not," but once again, I think it is inappropriate for a receptionist to be asking medical questions. Questions like that should only be asked by my dental professional. As for my experience in the chair, I was first greeted by the dental assistant, who took my x-ray and then sat me down to polish my teeth. I was surprised by this as I am used to having that done AFTER the scaling, and it prompted me to ask about it. The assistant then said, "Oh, I am the assistant, and the hygienist will do the scaling." The hygenist seemed to do a good job, so no complaints there. The dentist came in later and discussed my X-rays in depth, suggesting some additional minor work, which I have scheduled for next week. Other than that, I suppose the treatment was fine. I decided to retiurn to this practice because my dentist in Nirmandy Park left town and sold the practivce to another firm, that does not take my insurance. I did try another local dentist, but they kept screwing up by billing. So, for the moment I will stick with Bright Now. That said, I and deducting one star for the "upsell" experince at the front desk. Excellcior.

The care is generally fine, but they are constantly trying to upsell you on killing the bacteria…read morein your mouth with UV light, or charging you for cancer screening!? Like you are seriously gonna be looking in my mouth for 20 minutes and not tell me about some potential cancer because I didn't pay you an extra $30? I also have to listen to the hygienist talk about cryptocurrency. Year after year she believes she is going to be a millionaire and if she just holds on oil prices will pop and etherium will go up 1000%. This is clearly a corporate run dentist. Go find a family run dentist that will actually look after you.

I would give no stars if I could, angolkar was abrasive and rude his staff felt judgmental. Dental…read morecare is not only for patients with perfect teeth and expensive insurance. I left with my mouth bloody and felt absolutely awful. As a caregiver myself I've met a lot of health care professionals and this office was one of the least compassionate offices needless to say I would not recommend this business.

The best orthodontist and staff! Both of my daughters and now myself have been coming here for…read moreyears started at the issaquah location and followed when they moved permanently to tukwilla n seattle. Great prices, payment plans, excellent service. Highly recommend!!

My treatment with Dr. Peyton is wrapping up and I couldn't be more pleased with the results! Dr…read more Peyton is actually the third orthodontist that I've had treatment with and the 2nd (and last) time I'll need braces. The issue I was experiencing was a posterior open bite (my back teeth didn't touch) -- Dr. Peyton created a very clear treatment plan around what would ultimately require some surgery. Invisalign was used to prepare for surgery, braces for surgery (required), and finally fine tuning after surgery with incredible results. Dr. Peyton & Staff are incredibly friendly and communicate extremely well with their patients which on top of being very good at what they do earns them 5 stars! If you think there is some orthodontic treatment in your future, I highly recommend starting your search here.

Greatly improved both my son's and my teeth! I went the Invisalign route and my son had regular…read morebraces. Happy with the results.