Very few people can say "I love buying a car at a dealership"…read more So many years dealing with pushy salesman and underhanded tricks, I imagine we are all a little traumatized and enter the doors of a dealership with a great deal of trepidation. That's how my wife and I felt when it came to buy our car. After test driving a number of different models, we decided the Acura MDX met our needs, and it didn't need to be newer than 2020. Apparently, many others in this region felt the same way, as these cars seemed to fly off the shelf. The car we test drove in the morning was sold by lunch. Made it difficult to make an informed, rational decision during a purchase process that was already challenging. Fortunately, we hooked up with Anthony. Anthony Cifaldi at Elite Acura might be one of the best salesmen I've met in 40 years of buying cars. Good energy, not push, seemed invested in making sure our needs were met. When we figured out there was no longer a car on their lot that met our desires, he arranged to pick one up from another dealer more than an hour away. When it was time to deal with the licensing, he made it easy. I don't want to buy another car real soon, but if I needed to I would ring up Anthony. One note Acura Mgmt: Stop saying you are going to detail my car. Running a car through a car washer is not detailing. Getting that spill out of carpet in the back would be detailing.

worst experience I had in my life . Giovanni paparo (salesrep there) spoke to me more rude than…read moreanyone else ever . As soon as my car gets off the road my wipers stop working , and starts scratching my glass . I would give 0-5 stars , I feel like this company has scammed me . Do not buy from them

It was a pleasure working alongside Eric Glass, who have been actively helping us with whatever…read moreinformation we needed, ranging from window sticker, potential promotions, and updated proposals for the car of interest. John Danze, the manager, was also very friendly via text and provided us with valuable information we needed regarding specific safety packages/protection plans. It was a definite pleasure working with both Eric and John, for they both appeared motivated to help as best as they can. If you worry about putting down the $500 deposit to hold onto a car of interest, please fear not for it is refundable and Eric was quick in issuing the refund for us immediately when we couldn't proceed with the deal due to personal circumstances, unlike some other places which may prolong/delay the refund process. Thank you Eric and John for your assistance and I hope we can work together again one day in the future! Thank you for reading and best of luck!

The service department does not answer the phone so you cannot find out what is going on with our…read morecar. Poor management in service. You can count on high prices and poor communications. Stay away from this dealer. (unless you like agravation)

Every one was great! Pleasant and accommodating! Took my car in right away and explained what was…read morewrong before charging me an arm and a leg!!

Spent thousands of dollars here. Issue after issue after issue within months that they claimed they…read morefixed yet didn't and kept making the situation worse to the point 2 cars were not drivable. I trusted them which is why i kept returning yet every-time i returned for the issue they would say its something else and it would be so expensive to fix. The worst thing you can ever do is go to this place because they will smile in your face while the lie not knowing what the issue even is or can fix it. Just little boy playing with cars because nothing ever got better. I write this review to say stay away they have no idea how a car works! last time the even left a wrench in my car. I heard shaking under the hood the whole way home.

Only place I'll ever take my car for body work. Chuck is the best in the business. I hit a deer…read morewith my car and once insurance approved everything it took about 8 days to have my car looking brand new. Cannot recommend pride paint and bodywerks enough to anyone looking for body work.

The only place I bring my cars for chip fix, dent and body repair. Chuck and his skilled employees…read moretreat your car like it was their own. Scheduling was easy and for smaller jobs, I waited in their well stocked waiting area. Positive Punctuality, Quality, Professionalism, Value Services Painting, Body & Trim

Always able to solve and fix any problems I've had over the years…read more From my work trucks to personnel vehicles for over 30 years they have taken care of me,my family and workers. They are honest,trust worthy and able to do the work in a timely fashion. Highly recommended....

This is the best mechanic shop. I drive 30 + minutes for the expert knowledge and honest…read more diagnostic and repairs. You can put your trust into this shop.

Jeri Ullah was a pleasure to work with while my vehicle was in for repairs. The customer service…read moreat the Media/Lima Enterprise office location was professional, polite, and prompt. Positive customer service experiences with other employees besides Jerri. I personally referred a colleague to Jeri and they were nothing short of impressed with the professionalism and level of positive customer service received. Big thank you once again to Jerri and the outstanding professional staff at Media/Lima Enterprise. - Josh

SCAMMY, FRAUDULENT, AND UNPROFESSIONAL STAFF!…read more Do not trust a single thing this location promises you. I had a locked-in, confirmed contract reservation rate. Shortly before I was scheduled to pick up the vehicle, the incredibly arrogant and unprofessional staff called me on the phone. They explicitly stated they had the car available, but they refused to honor my confirmed reservation simply because they wouldn't make enough money on my rate. They initially tried to hide behind the excuse of a glitch in the system, but then dropped the act and admitted they were pulling a blatant bait-and-switch to squeeze an unauthorized, last-minute 125 dollar price increase out of me. The employees here are running a fraudulent scam, acting smug and holding confirmed bookings hostage over the phone to extort more profit out of customers. Because I refused to let them rip me off, I had to decline the vehicle and was forced to scramble at the absolute last minute for alternative transportation. The level of unprofessionalism, arrogance, and stress they caused is completely unacceptable. If your locked-in rate isn't profitable enough for them, their staff will call you up and demand more cash right before your trip. Stay far away from this dishonest location!