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    911 Appliance Repair - 75$ fix by 911 appliance repair.

    911 Appliance Repair

    1.4(17 reviews)
    0.9 mi

    They came by the first day after my refrigerator froze everything. They ultimately replaced the…read morecontrol board (twice, after the first replacement didn't work), the defrost thermostat, and finally the thermistor. They more than honored their warranty for labor and persisted until they solved my refrigerator repair problem and now it's working like new!

    The technician was rude and confrontational. He showed up in jogging pants and a t shirt. He was in…read moreour home for about 5 minutes. He moved the appliance a few inches unscrewed a couple screws then proceeded to tell us that he couldn't fix the product and that we owe him ninety dollars. I explained that we were told they could fix the product or we wouldn't have had him out and per his office staff The ninety dollars was supposed to go towards fixing it. He proceeded to argue with me as to why he couldn't fix it.. At that point I just wanted to get him out of our house so I paid him, so he would leave. He left the appliance sticking out for me to put back. It was not a good experience to be argued with, disrespected in my own home and pay ninety dollars for it. I tried to tell the office what happened, but they told me that even if they tried to fix the appliance it would probably break again. I asked them, that being the case, do you think that it's fair to charge me ninety dollars for 5 minutes? He stated that they were professionals and that they deserved ninety dollars for going out. I didn't see anything professional about our visit.

    Rent-A-Center - furniture - Updated May 2026

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