Brennon worked hard with LG and we are pleased with the outcome. The new refrigerator that we have…read moreis working well. Hard off the DeWaard and Bode. They really went to bat for us! Could improve communication with us but other than that they were champions. In conclusion I change my rating to five stars! We have a full warranty on the new refrigerator. My suggestions is be wary of all the fancy unproven features, do your due diligence and find out what at hers say, class action and ratings. Again that is a manufacturer issue, DeWaard and Bode, in particular Brennon in the service department really came through. Karl

I called DeWaard and Bode on 7-20-26 for service on an inoperable refrigerator which I purchased…read morefrom them. Tanya said they had a call in my neighborhood and would add me on. She added she would charge me $50 for same day service. Mike came that afternoon and promptly determined that it had a failed control module. He said there were 11 each of that part in a warehouse about a 100 miles away. He said if I paid for the part I could schedule the repair and I agreed. Tanya subsequently called and left a message that she was scheduling the repair for July 31 and hoped to have the part by then. I returned her call and I told her that I couldn't see why they couldn't obtain that part in a couple days. She repeated that July 31 was the best they could do. At that point I had no recourse. Mike returned on July 31 on installed the new part and restarted my refrigerator. His performance was very professional. However, I believe leaving me with an inoperable refrigerator for 11 days because it would take that long to obtain a part which was readily available wasn't credible. I understand that their service shop is about 45 miles from my residence. However, I purchased my refrigerator in their store about 19 miles from my house with the expectation that I would be able to obtain timely service if needed. Their performance fell short of my expectations.

I have bought every appliance there and I appreciate their prices, their well-trained staff and the…read moregreat repair department if an appliance breaks. I recently had to have my 10 yr old dryer repaired and the tech put in a new computer board. It works perfectly.

We recently moved and needed a washer and dryer. Huge selection but we ended up with an LG pair as…read morerecommended by Jordan. They arrived a few days later and I have happily discovered that they are super energy efficient and I love the smart technology (I can control them from my phone!) There are AI options for wash and dry and overall, my clothes are cleaner and in far less time than my previous washers/dryers! They are large enough inside to wash bedding but they are not large in the outside! There are also steam cleaning options but I haven't tried these yet. Also, I saved the best for last, a special shout out to Jeff K! Somehow the subject of beds came up...we had no idea the DeWaard & Bode even sold beds! Jeff told us about his personal experience and somehow, got my husband and I to lay down and try out some beds.. we are so glad we did! Our new bed has been life changing! We haven't slept this well in years and did I mention price?! Very reasonable! Our new bed has cooling features and fantastic lumbar support. Of course the e had to get new pillows, it's a whole new world! The pillows are designed to your sleep style and some other factors..Jeff can definitely tell you how a bed can change your life! We are thrilled with our purchases. Thanks so much Jeff, Jordan and DeWaard & Bode team!!!

We bought a built-in large refrigerator from Ferguson in Burlington 5 years ago. Very expensive to…read morebuy. This refrigerator was delivered and installed by Ferguson. This refrigerator recently died and we have bought a replacement elsewhere. On removing the refrigerator, it was discovered that the required anchor anti-tip bolts were never attached! And the installers also broke a back foot! As this refrigerator was top heavy, these anchor bolts are required for safety reasons! And probably the lack of anchoring might have shorted the lifespan of this refrigerator as it began to sit uneven and felt more wobbly over time. It is our suggestion that Ferguson contact all owners that have purchased built-in appliances that require anchor bolts and have them inspected. They can fall over causing severe damage, and could hurt someone. And finally, if we had to design our kitchen over again, we would never do built-in appliances ever again. They look good. But, they are not worth it!

We arrived with an unusual part for a hot/cold hose bib in the back yard. Odd threads that nobody…read morein town was able to pinpoint. Then came Phil. This guy knows what he's talking about. Although he'd never seen one before he called around to the manufacturer of the product and said "wait a minute, says I have one available". Got off the phone and walked to where they may have been located and found 4. I bought 2 so that I'd have a back up. I highly recommend these guys, they not only had my part but if not they were determined to find it and order if possible. This is not a final destination point after all else fails. This is a beginning to an end. It's here if you can't find it then move on. But as unusual as this part was I'll bet they find yours!! Thanks Phil and others for your tremendous service!!

I am writing this review a little late, so things may have changed at the store, but here goes:…read moreA friend of mine lands in the hospital in Burlington. Serious, serious situation. Audio books are all he can do to help distract. I go to T-mobile to find a wired phone to headphones adapter for him. They don't have it but they say to try Best Buy down the street. (Cool on you, T-Mobile). I go to Best Buy. Cashier says she sees 3 on inventory, takes me to shelf=nothing. She calls manager. He shows up. I tell him story of what I need and why, and WHOA.... They start digging. Manager on computer, cashier in the under-counter storage areas. Cashier empties the storages=no luck. Manager finds that the adapters are discontinued but he thinks they never left the store. The next thing I know they have dragged out this big cardboard box and both of them are digging through it item by item. And from somewhere in that box they find 3 phone-to-wired headphone adapters. I bought all 3. Now there were many times that they could have given up and I would have understood and held no grudge at all, but they didn't. I was stressed out at the time so I didn't get names like I should have, but they were amazing and it meant so much to my friend. You two have my thanks. I will say that when it was time for the purchase of a large order of PCs for a local business, they followed my recommendation and bought them from Best Buy in Burlington.

Didn't let me know they couldn't uphold my iPhone repair appointment and I drove 45 minutes to get…read moreit done when the man told me he's injured he was a complete jerk about it and didn't want to hear when I tried to tell him I received no calls or messages and he could have just canceled it on his end.

ProFix Appliance has fixed my washing machine, my dryer, my oven door and my microwave in the past…read moreyear. I cannot recommend this father and son team highly enough. Their communication and responsiveness is excellent and their pricing is accurate and fair. They have superb customer service. They come with tools and fix what they can on the first visit. If they need parts - they go get them and return the same day. I appreciate Profix Appliance and will continue to use this company for all of my appliance servicing needs.

I highly recommend ProFix Appliance Service. I had a washer problem, as the water was not draining…read moreand the machine was not balanced. This service came out immediately and after an hour identified the problem They ordered the necessary parts and told me they woud come back for the install in 3 days. True to their word ( which is highly unusual these days) they were installing the new parts on the 3rd day. The washer now works great and doesn't make noise when spinning out.. They are very polite and most important competent!! Good Guys to know.

I would not recommend Skagit Appliance Recycling based on my experience. Finding the location was…read moreincredibly frustrating. The business was difficult to identify because there was no clear signage, and it appeared to be in front of a regular house, making it hard to know if we were in the right place. When I called for directions, I was hoping for a little more guidance. Instead, the response felt dismissive and wasn't very helpful, which only added to the frustration. Better signage and more customer-friendly communication would make a significant difference for first-time visitors. Even with GPS it was not a clearly marked business.

From the owner: appliance pick up service and disposalread more

sales superb, rick addressed all my concerns, delivery guys contacted me they day of delivery…read morewith a estimated time and they were very close to it. Only negative thing to say about the whole transaction is - you guys need to schedule a day or two out? I had to take the entire day off, i could have used a 1/2 day if you had a schedule? pretty pleased, will do biz with again VS big box store A+

We purchased a dishwasher and a refrigeraor/freezer . We never received the top parts of the…read morefridge and no explanations. The dishwasher was and is a nightmare! It has leaked and had other problems since day 1! They came out and stated they fixed it several times and it continues to leak. Then they said tge warranted time was up and that we would get a refund. We tried to contact them about a refund and of course they never responded. Each time we make contact they say they will get it resolved...but here we sit. We will NEVER PURCHASE APPLIANCES HERE AGAIN. We are in the market for new appliances and always try to buy local, but when we are met with dishonesty, poor quality, and no follow-through we can no longer do this. Please do not purchase at this business as you will never receive service or follow up. They just do not care.

The staff has always done there dest to help me. I like…read morethat they allow my dogs to come in. The staff always like seeing my dogs. And the customers are usually really good about it too I will admit I don't know I asked the staff were a technical questions. But when I do they usually do their best to help me out.

I was out of town and placed an order online. For convenience I opted to have the order shipped to…read moremy home. I had an estimated delivery time of two days for the full order minus one extension cord that would be delayed. After paying an ungodly amount for shipping I waited. After two days part of my order showed up. I texted the help line to find out where the rest was. As with all farmed out support lines they were no help at all. I waited until the next day to call the store directly only to them find out that they said *I* was supposed to call them to have lumber delivered and on top of that there's no estimated time for the delivery I have to make myself available the whole day. NO WHERE and at no time was I told to call the store directly during my online purchase. I'm still waiting on my lumber, hopefully, it'll be here tomorrow. I will *never* order from here again.

This is my 15th year of doing business with "Appliance and More Connection". The reason why I keep…read morecoming back is Salespeople like Ramiro. He asks questions, he listens, he's friendly, has experience and therefore knowledge of product, and the background of each company and how they stack up in the market. I recommend them to a lot of people and our salesperson Ramiro made a purchasing decision today so much easier.

These guys are FANTASTIC! We bought a beautiful refurbished refrigerator from them that is like…read morenew. We were able to get the refrigerator we were looking for for a fraction of the price of a new one. They delivered you our home way out in Marblemount and sent two very nice guys to install and take our old one. These guys really went above and beyond for us. Justin and Vince ended up having to remove all the doors to get it in our house. They were quick and efficient and had us up an running in no time! We are very pleased and will be return customers! Thanks again you guys!

Very trustworthy. Fixed my dryer expertly. He is a nice person and I felt comfortable having him in…read morethe house.

Requested service on a 6 year-old Kitchen-Aide refer/freezer that was not making ice anymore. Was…read moretold by the receptionist that due to the complexity of the computers in the unit, they could not assist. Heard great things about this repair business, but unfortunately they weren't able to help. Now I have to call Judd & Black to repair and it will more than likely cost me hundreds of dollars and my first born ! Thank you for being honest however about your repair abilities and scope of work you are willing to do. Honesty is much appreciated.