Super friendly there helped us out with pricing and everything me and and significant other love…read morethe couch and couldn't of found a better one

This place is such a magical spot. We came to get chairs for our dining table and just googled a…read morespot by where we were going prior and I'm so glad we made the spot. It was decorated for Christmas. We were greeted by a nice gentle man who works there named Jesse Parks I think that's his last name. He's worked there for 27 years. He guided us to the children's area and the Santa's corner brought my daughter a balloon and a candy cane while searching. He checked in us to make sure we were doing good. We got 4 chairs for a reasonable price and good quality. They had a wide selection and cool Easter eggs throughout the store. The trains throughout the store were amazing to look at! Jesse told us about the team that tends to them and a team that decorate the store for the holidays. It was such an amazing experience and such a cozy and welcoming vibe. We were pleasantly surprised by the fudge they sold as well. We will be back for the environment and fudge. When we checked out Jesse found us and checked us out and brought my daughter a deer stuffed animal and brought us directly to where they help load the stuff into the car. They helped us easily put the chairs in the car and I loved how they have a loading spot that's out of the rain. You can really see the care and time took out to cumulate the store to be what it is. I don't think I've ever gotten that great of customer service. We will definitely be back and just so happy to be surprised by the experience.

The upsale is insane! I went looking for an ivory sectional and I could only find one in the store…read morethat didn't feel super firm. I found one sectional that caught my eye but couldn't believe the price. The raised the price astronomically and offered it as $4000. This is higher than West Elm! Why would I pay $300 for shipping when the warehouse is 20 minutes away from my home? If you're looking for a deal, look online. Ashley is extremely expensive.

My husband and I went here looking for couches and there were 7 employees we found out that was…read moreworking. Not 1 person asked us if we wanted help. There were other customers in there as well that wasn't getting any help. We were in the store for a hour and a half. We found 1 person laying on the chair in back and he said he worked there and was on break. I asked him when he got off break if he would come help us and he told us 5 minutes more on his break. We said ok come find us when you are done we found a couch we wanted to purchase. We waited on the couch for 30 minutes and no one ever came. Very disappointed. It was on February 1st 2025 from 4pm-5:30pm

I've loved this place since they had a little shop inside the Sunbreak Cafe. The owner has…read morebeautiful taste and filled this new space with tasteful, classy decorations and clothes. Every season they stock stylish items that make a house feel like it's "Joanna Gaines approved"! Not sure if it's worth stopping in? Check out their website! I found exactly what I've been looking for... for years. Staff- They couldn't be more kind and helpful! Location- It's on the north side of East Main street. I passed it the first time because I was looking for signage across the top, like the other stores. Right now, it's just on their windows. The little parking lot on B street is the perfect place to park if the street spots are full.

Cute store off of Main St. with a farm house vibe. I like all the house decorations and they have a…read moredecent sale section full of shirts and other clothing.

I was able to find a work table and the workers were very friendly. Will comeback for more!read more

This is our favorite local thrift store! We have bought some great pieces here at great prices. We…read morelike the online order with pickup option since it gives us a week to come get the item and not have to worry about it selling out from under us. This is our most recent buy- a 1960s cabinet. The customer service is always good too- can't recommend highly enough.

This is an amazing store with incredible customer service. The throw pillows are the best I've ever…read morepurchased.

With the pandemic supply chain challenges, sizing requirements, and one failed delivery already, I…read morehad given up on couches, and resigned to live like a college student with a futon mattress as the sitting center piece. Happened into Kasala one Saturday afternoon. There was a couch that fit all the criteria, including sizing, color, style, and comfort. Very helpful service from Amanda, and a good price to boot. What?? - Kasala, will have it delivered to my residence, (not via a 3rd party delivery service) by this coming Friday?? Shut up! Sold. Couldn't have had a more user friendly and positive experience from the root to the fruit. Very pleased. Well, done, Kasala.

Wow, what a find in downtown Puyallup! Just out walking downtown on a sunny day and found a…read morefurniture store with incredible pieces. The floor models are and excellent variety of rich, modern, textured furniture and accent pieces. They carry Flex furniture! Three floors of design joy. Very friendly and knowledgeable service. They are also a Hunter Douglas distributor. If you're looking for furniture that you'll love and that will look great through all your family's use. Head to Newell Hunt Furniture.

We have a less than a year old Hunter Douglas cellular shade. The loop cord broke and rendered the…read moreshade unusable. Called Hunter Douglas customer service and explained our issue. Hunter Douglas was will to replace the 10 dollar cord but would not cover the labor to remove replace and reinstall the shade. I thought this was not fair. Renee at Newell Hunt got them to completely replace the shade for 35 dollars shipping fee. That's customer service.

We've always had super professional customer service here…read more We had a problem with an order and they gave us store credit to solve the problem. No hassles. A lot of their furniture is from local USA and family owned manufacturers. Excellent quality and good reasonable prices for classic pieces. Great staff and very honest. Always recommended. If you have trouble with this family run business, you might be the problem.

This place is HUGE and filled with a nice variety of furniture and decor. Marty was the salesperson…read morewho helped us and she's as sweet as pie. She gave us plenty of space to shop but was always within earshot to get us a price on the items we were interested in. I'd highly recommend anybody looking for furniture to check this place out because they have so much variety and many customizations. We will be back to spend our money here.

It's a treasure hunt at this store. Lots of hit and miss products. You never know what you will…read morefind. But, if you do it's a steal. Good price that will get me to go back all the time.

Love it here definitely shop here before going anywhere else especially target. The store has been…read moregetting better with organization

Tony came to my house to repair my leather couches. Fast…read moreservice. Terrific work Highly recommend

Wow - I wanted my mom 70's Lane coffee table to come back to life and it did and then some. I had…read moreRex refinish the table and didn't expect it to look so good. Everything was much faster then I expected (Less then 5 days), loved being able to see the piece before the refinish began and we procurred a custom color for the stain. I never noticed what I call the surf board affect until now and very pleased with the ROI. I will recommend and use Rex's services again.

Been shopping with this company for 10 years, furnished many homes and rooms. I love that they…read moredeliver and assemble. A BIG PLUS, also, great customer service and are very accommodating to my needs. I highly recommend this store, they have a pretty good variety on site and in catalogs.

I love Bassett Furniture and have been buying products there for years. My experience on 9/16/25…read morecompletely changed that. As soon as I began speaking with salesman Bill Honan, I told him I hoped the sofa I was shopping for would cost less than 2k. We spent a very long time figuring out the options for a build-a-sofa, including the fabric/pattern. After that lengthy time I asked Bill what the final price would be, and he told me somewhere around $3,3PS IF THERE WAS NOTHING IN MY PRICE-RAMGE, BILL SHOULD HAVE TOLD ME THAT00. I was floored the price was so high and said to him "I thought we were keeping the price under 2k, like I asked you to do." His EXACT response was "I never listen to budget." The fact that he completely ignored my request about price from the get-go, and knew it the whole time I was choosing a sofa, is the reason for this negative review, and why I will not shop at the Bassett Fife store ever again. Frankly, I believe Bill should be fired. Is it really OK for salespeople there to ignore what customers tell them their budget is? I hope not. I went down the road and bought a sofa elsewhere.