Joe came out same day to diagnose my appliance issue and returned as planned to do the repair. He…read morewas knowledgeable, professional and efficient. Thanks Joe!

Came out to fix my 3 year old Whirlpool washer. Played around with the controls, and told me there…read moreis something wrong. They told me it needs a new control board, and they looked up the price. $250 for the board. Gives me a quote for $582 to repair the washer. $332 labor charge??? Then tells me I have to pay him $140 for the service call. Worst part is, it wasn't the control board, it was a small hole in the pressure tube, which I fixed for free. I'll never call this guy again.

Twice now I have repaired my own appliances with assistance from this lovely facility! Julie and…read moreErnie are amazing! Last week I called to confirm availability of the part I needed. Upon my arrival they went above and beyond to be sure I was in fact getting the correct part for my issue. Asking for my model number, the issues I was having, and making sure I tried all avenues before replacing this part. They are extremely knowledgeable and willing to help guide you to get your appliances back in working order. 10/10 recommend!

I'm new to the area and am so glad I found this place. Had my part in stock, great price, super…read morenice people who obviously know their trade. No way I'd go anywhere else for anything appliance related. Thanks for the great service and advice. Jeff G.

we highly recommend this company. Andre, service manager for…read morethis company, went above and beyond for us. our refrigerator went out while we were traveling in our RV and he did everything possible to accommodate us. His customer service, workmanship, honesty, and care is phenomenal!! Thank you Andre

Only reason 1 star, is because you have to pick one. was…read morescheduled for dryer repair on 1/4/2025, they called and cancelled appointment on 1/3/2025. Was rescheduled for 1/6/2025, between 10am - 2pm. Received a text at 1:45pm that they were unable to make the appointment as a meeting came up. Since this was through my home warranty, I now have to what an additional two days to get another company assigned, and then who knows how long to schedule. Customer service must be a thing of the past.

I found this business on Yelp sorting by rating. I called,…read morethey called back right away. Appointment was a scheduled, I received confirmation. Igor, the tech, was on time. He explained the problem and ordered a part. He scheduled an appointment to return the next day to complete the service call. The next day, he showed up on time and completed the repair. It's been a few days and the problem is fixed. I am not sure if the fee was reasonable. It's the first time I've had to repair an appliance in over 10 yrs. I am very satisfied with the results and the ease of the process.

Igor was very good and on time. My fridge is running great and we are pleased with his work.read more

I am so glad I have Big Mike repaired my 22 year old Sub-zero fridge. I got other quotes way too…read moreexpensive also need to wait for a long time for the parts. I would highly recommend this business to anyone who needs appliance repair. Great speedy service and very reasonable price. A true five star repairman.

Quick response time, amazing communication, easy system to pay!…read more My dryer stopped heating up and I assumed it was the heating element. Reached out on Yelp through the project section and messaged 6 placed. Big Mikes was the first to respond and had the appointment set within 20 mins. The service tech arrived on time, had the parts with him and was able to fix it on the spot. He was in and out within 10 mins. The diagnostic, parts and labor was around $230. According to Google, it can be anywhere between $150 and $350 so to me it was a good deal! Also, came with a 100 day warranty! Will def call again if needed. :)

It's Home Depot. We all know who and what they do. I needed a new toilet and decided to try…read morecurbside delivery. The service was ridiculously fast and the employees surprisingly cheerful and helpful. That experience will impact future buying decisions. Sometimes the little things really do impact the big things.

What is wrong with this place?? Made an online order and paid the went next morning and nada. Not…read morepulled, not ready. Had to pull my own stuff. Probably not how it supposed to work. Smartass at customer service counter at risk of loosing customers because he wants to right. Wafl. I guess you keep hiring those that cant this is the result where they won't. Keep it up and other places will win Mike

I had a great experience at the Clermont store. Chris was a knowledgeable salesperson. He was…read morepushy. He was very respectful of my budget. The furniture I good quality in a great price range.

I received our sectional on April 20, 2017. The legs were not in the wedge of the sectional…read more Delivery reported it and legs were delivered on the following Saturday. However the legs where wrong. I spoke to the Clermont store to associates Chris, Julie and the Manger trying to get the correct legs. The manager and I have tried several times on Tuesday and Wednesday to get a hold of Home Delivery which send you to a voicemail where the voicemail is full, so you can't leave a message, obviously no one is getting calls returned. On Wednesday I spoke to the Manger. He stayed that he could to have a new wedge to me on the May 2nd, while I did not refuse that, I do have family coming in prior to that and needed to be able to use the sectional. I mean really how hard is it to get me the right legs prior to Friday. They wanted to deliver either the legs or a new wedge, the manager wasn't really sure which one, on Friday when no one was home. My husband is home Thursday, but that day couldn't be guaranteed. Seriously! The managers solution was to take the legs from the floor model so I could have it in time for use when family came in. I told him fine and that my husband would be there after work. When my husband arrived the legs were not ready and Julie had to call the manager to fine out if it ok. They did it with an attitude! My husband let Julie know we still found the solution unacceptable and we still wanted new legs. #customerfail #badcockhomefurniture #horriblecustomerservice

LOCAL REVIEW: I had a great experience visiting the Clermont Lowe's. The store was clean and…read morebright. I came with the specific purpose of getting two keyed alike deadbolts. I could easily find the bay where the locks were located. There was a handy doorbell style button you could click to request assistance. A man showed up (I feel terrible that I forgot his name) and he asked how he could help. I asked him about their service to make two deadbolts work with 1 key. He was unsure so he called their resident expert, Danyielle over to help. She was extremely friendly and knowledgeable. She actually informed me that Lowe's will rekey at no additional cost if you purchase the locks there in the store. But it wasn't necessary anyway since she was able to show me how I could find two deadbolts that were already keyed alike. She was kind and educated me which I think is invaluable for any shopping experience for home improvement. Pro tip: call your Lowe's ahead of time if you know you'll need help with something very specific like rekeying locks (as I thought I needed). I had called multiple stores because they usually only have a handful of employees that can rekey. This is what lead me out of my way to this particular Lowe's. But honestly, both employees were much more helpful than I have experienced as other locations, so this location feels worth the trek for me.

Do not use ARS Rescue rooter. Multiple requests for a copy of the inspection I paid for yet they do…read morenot provide. All it is was I had to pay to be added to a sales pipeline. They are selling me hard on a new AC unit despite my 7 year old unit working fine. Lowes ought to be ashamed of themselves. I will never "trust" Lowes again.. approached by someone wearing a Lowes uniform in one of their stores.

I had an awesome experience at all appliance plus. They sold me a Coleman air conditioner and they…read moretruly had the best price. The staff there was great. loaded it onto my trailer and it looked like rain so they wrapped it and made it water proof awesome experience. would highly recommend them to everybody Thank you all for everything

After many hours of shopping for patio furniture I stumbled across appliance plus on Facebook and…read moredecided to stop by the shop and I am so happy that I did! From the moment I arrived I was welcomed by the owners who were really friendly and made my visit a wonderful experience. The patio furniture I purchased is absolutely stunning and the price was unbeatable. Unfortunately they don't deliver out to the Oviedo area but when I went to pick up the furniture a few days later, the furniture was protected and wrapped perfect for pickup. I will definitely be a recurring customer!

Tony came to my house because of a whirlpool refrigerator issue. He designated the problem right…read moreaway. Took the refrigerator apart in two minutes. I was highly impressed. He definitely knew what he was doing. Was very professional and responsive, got the part ordered and replaced it a week later And the price was pretty reasonable, I thought

Appliance USA Services Corp engaged in a pattern of deceptive and unfair business practices in…read moreconnection with the repair of my LG refrigerator. The company knowingly charged me over $800 for a compressor replacement that was covered under LG's 10-year compressor warranty -- a fact they deliberately concealed. The replacement compressor was defective, resulting in repeated failures over seven months. When I sought accountability, the company refused to provide documentation, concealed ownership information, and demanded an additional $500 to continue service. Specific Deceptive Practices: 1. Concealment of Manufacturer Warranty: Failed to disclose the LG 10-year compressor warranty, inducing payment for a service that should have been free. 2. Defective Workmanship: Installed a defective compressor that failed repeatedly within the company's own warranty period. 3. Failure to Honor Own Warranty: Demanded additional payment for repairs covered under the company's 90-day service warranty. 4. Refusal to Provide Documentation: Denied my right to receive invoices, repair records, and other documentation for services paid for. 5. Concealment of Ownership: Refused to identify the business owner, contrary to Florida law requiring disclosure of ownership for registered business entities. 6. Unconscionable Pricing: Effective rate of approximately $800/hour for labor, which is excessive and unconscionable. 7. Complete Non-Responsiveness: Ignored a formal certified demand letter, demonstrating a pattern of evading consumer accountability.