Always professional, helpful and reasonably priced. In the past year I needed parts to fix things…read morearound the house. Every single time I got fanatic service. And If they didn't carry the part I was looking for, they knew exactly where to refer me to. Amazing store! The big retailers can leran a thing or two from this store.

This was by far the worst customer service experience I've ever had--and I work in the customer…read moreservice industry, purchasing parts daily. The representatives were completely unhelpful when it came to finding the part I needed. Worse yet, they were extremely rude and went as far as to humiliate me in front of other customers. It's unacceptable for a business to treat its customers this way, especially those who rely on their services regularly. I won't be returning and cannot recommend this company to anyone.

We just completed a major renovation of the main floor of our home. The main focus was our kitchen…read more Haven't shopped for appliances in over twenty years so you can only imagine our shock to the amount of options and prices out there. We were advised to drop into KWA Appliances. We met with Paul. He was extremely knowledgeable, honest and worked very hard to advise us on options that suited our needs and price point. I cannot say enough about the service and products we received. Our experience with KWA and Paul was fantastic!! We speak highly of the company, the appliances we purchased and our positive experience with Paul! Thank you for caring and taking care of us.

At first they were very helpful and stored our equipment until we needed it delivered. Since then…read morewe have had nothing but a lack of interest. They will not provide an invoice for our washer and dryer so that we can have it services because it started failing within one year of installation.

This is one shady company. I signed up for a trial membership and they were so desperate to sign…read moreme up, they kept on coming back to me with more discounts and larger credits - that should have been my first red flag. I was looking for quite a few different items since we're renovating most of the house. However, DirectBuy was more expensive compared to what I could find locally or online, especially after factoring in all their hidden charges for mark-up, handling or shipping (and most items don't even ship to the home - you have to pick it up from the store or pay a second shipping fee to have another company ship it from the store to your home). One thing I liked when I signed up is they have this minimum guaranteed savings (e.g., hardwood flooring could be a minimum 20% cheaper guaranteed than any price available to the public). The problem was the staff in-store refused to honour this guarantee, providing different non-nonsensical excuses. Add to this their completely antiquated e-commerce website where you need to click through to the checkout page before you can see the true cost for an item, and this was all a huge waste of time. Don't bother with the travel side of the company either. I just got another telemarketing call from them and the guy wouldn't tell me what the fees were, at first pretending like my membership was still valid in his system, and kept on just beating around the bush. Save your time, save your money and avoid this terrible company.

BUYER BEWARE!! This franchise is going under. Do not give…read morethem $$$ for memberships. You can get better prices by shopping around. They take your money upfront for orders and then ignore requests when looking for updates. I have 2 orders with them for bedroom sets for my kids. I paid upfront and 7 months later I still have no furniture and no one calls you back or takes any ownership. VERIFIED THAT THE CANADIAN OPERATION IS OUT OF BUSINESS.

Linen Chest overall is a wonderful store but my first experience going into this location (5800…read moreMcLaughlin Rd) was not. I was turned off by two encounters with two different employees. First was the cashier who for some reason needed to reconfirm EVERYTHING with me that was right in front of her on the receipt, several times! I didn't give her anything complicated and believe every cashier should understand how to read the time, date and item number on in a receipt. I wanted to return a single item that was purchased at different location just half hour prior and it was as though she didn't believe me or didn't understand, all the while starring at the receipt! Second employee could've cared less to take accountability over misplaced and mismarked items that I brought to her attention. Her dismissive response "yeah, yeah everything has a label so..." rubbed me wrong way! If the item were at all visible and not buried under other products I would've gladly gotten it myself and not ask her to help me dig for it. It's a real shame these two represent a company such as this.

Friendly staff, good product selection, and good quality products. I recently had to deal with a…read morereturn/exchange and it was very easy. The staff is also very helpful in working with you to find what you need. Its a great home decor store for bedroom, bathroom, kitchen, and general. They also sell Mattresses I think. Recently found this gem!

Why NEVER to buy an appliance from Home Depot !!…read more We recently purchased an LG washer and dryer set from the Home Depot on Ellesmere Road in Toronto. We wanted an GE profile which has features such as "deep fill" for the water level, but were told that this model is not available in Canada due to the trade war. Fine. we were sold an LG set washer model WT6105CM as being it's equivalent. It certainly is NOT ! The settings include "deep fill" but only allows a corresponding setting of "deep wash" (not normal or delicate, etc.). there is no soaking feature... After we ruined, a large load of delicate items turned into rags, we were explained to never use deep wash as this setting is very abrasive and intended for the washing of construction clothing and the like. Returning to the Home Depot with the damaged clothing, we were told that we only had 24 hours to return the appliances (never previously alerted to...) An LG technician who was dispatched several weeks later after we had made a half dozen visits to Home Depot to get the issue resolved, explained that the "deep wash" on this model is a "never to be used setting other than for construction level dirt cleaning" he also disclosed that he buys all his appliances from Costco, which has a 90 day return policy (including for appliances) versus Home Depot's ridiculous 24 hours. The technician was very sympathetic to the issue. We had with these enforced settings and took photos of the ruined clothes. We continue to turn our towels and sheets into shreds when setting a deeper water level. The LG dryer DLE 6100 M also has default settings likely designed by a man... At dry level "normal" say for bath towels, it restricts the temperature to "medium heat" and won't allow the "high heat" setting so you have to run it TWICE! !A Home Depot supervisor suggested [after the fact) to only buy machines with basic settings that are all owner controlled . After months of frustration, wasted time and effort trying to deal with different departments and "managers" at both Home Depot and LG we have received ZERO satisfaction, nor compensation for damages caused by 1. the failure to disclose that it is not compatible with the GE profile model and 2. A policy requiring the consumer to return major appliances within 24 hours of purchase in contrast to 90 day return policies at stores such as Costco . YOU HAVE BEEN WARNED !

I needed a connector pipe for my washroom and The staff was really kind, helpful, both with help to…read morefind the section. A sales associate took time to understand my needs and recommended the size and the product. The whole process took about 5 mins. It wasn't crowded at all and I did go pretty late. This Home Depot is quite big and offers great product range across all price ranges - staff is also helpful with checkouts and price matches

My husband ordered me a fusti from here, its absolutely beautiful. Received it in no time, awesome…read moreprice! I love it! Thanks so much, bon appetito

I bought a stainless steel 2-liter container from Consiglios as a housewarming gift. It is a…read morestunning piece. Highly recommend this product. Ordering was easy and shipping was fast and free.

I do not recommend this store. I've made multiple purchases from A-OK Bathroom and Tile, and…read moreunfortunately, each experience has led to disappointment. It began with bathroom faucets that started leaking shortly after installation due to faulty cartridges. Most recently, I purchased a modern thermostatic shower system, which arrived missing a crucial support bracket. Even more concerning, the cartridge inside the system is also defective--hot water stops after about 15 minutes and doesn't return. Communicating with the store has been extremely difficult. There also seems to be a lack of product knowledge--staff were unfamiliar with what a cartridge was or how to replace one. I eventually had to find a photo online just to explain what I was referring to. After that, I was told a replacement would be ordered from their supplier and to follow up in a couple of weeks. When I followed up (both by phone and text), I was told the store owner would come to my home to inspect the issue--despite not being a licensed plumber. That visit never happened. I was then asked to visit the store in person, where I was offered a replacement shower system that I had already seen lying around the store weeks prior. It had no packaging and visible scratches, yet I was told it was brand new. After driving twice from Pickering to Markham, I was still left without the missing support bracket. Despite multiple follow-ups, I was eventually told the part was no longer available--even though the same shower system is still being sold in-store. This business has been unreliable, unhelpful, and difficult to work with. The customer service is lacking, and the quality of products is questionable. It was pricey to have the shower unit installed by a contractor and now, I will have to pay hundreds more to have a plumber install the replacement, which I'm not certain if it will work any better than the first. I would strongly advise others to look elsewhere for bathroom fixtures and supplies.

Prices here are extremely reasonable. Better quality and cheaper in price than Home Depot. They…read morehave good variety and happy with the look of my bathroom. Pickup service was very fast and there were no issues returning extra boxes for refund. Highly recommend !