So...yesterday I had my first facial in 9 months and I was concerned Darci would find issues with…read moremy skin. She has several different facials offered and I asked her to select one best for me. This facial included my décolletage, never included before with other providers in Idaho and California. She also massaged arms, neck and upper back. The music in the background was peaceful. I loved being pampered and felt amazing when I left. BEST PART...when I got up this morning, the two lines on my forehead were much less noticeable! I'm going back in 4 weeks and I am looking forward to seeing more results! Darci is amazing!

I have been going to Darci for a few months now and wow, I can see such an improvement in my skin!…read moreI visit her 1x per month for her Hydrfacial. She is so friendly and personable and makes it such a pleasant experience. I also appreciate that she will go in and do some additional face extractions if necessary (spoiler- it always is)! After I leave I always can tell the inflammation has gone down on my face, redness decreased, and hydration way up! I have also gone to Darci for waxing on my face, light treatments for my face, and we have also talked about her new killer eye treatment! She also offers $10 off for new clients.

Did not enjoy the experience. The staff were unprofessional and the treatment over priced for the…read morelevel of skill. I would not return or recommend this place to anyone. I requested a brow lamination with brow shaping. I've had my brows laminated before and this time the result came out very different than any other lamination I've had before. The brow shape was sloppy and had to be corrected by another salon. The employees talked and gossiped with each other throughout the treatment which made the experience uncomfortable. No one introduced themselves. The whole experience was expensive and disappointing.

I booked a dermaplane facial with Alana, the owner, and I am simply blown away. I've had many…read moreservices done from many different salons and after this experience I will never go to anyone else. Not only will you be treated like a queen but you will also get some great knowledge in the process. They have a very experienced and knowledge staff, and offer MANY services. Of all the reviews I have done, this one takes the cake and gives it to you too!

I have only been here once since I received a gift card for a massage for teacher appreciation…read moreweek. The staff was friendly and helpful. The spa seemed clean, but one of the saunas was out of order the day I was in. The massage was great! The attendant asked me for my pressure preference and the aromatherapy was not overwhelming or overpowering. My massage took about an hour but I had access to the facility for the day. I did leave after an hour since there wasn't much to do other than the hot tub and one sauna. Overall, I enjoyed the services but I do wish they offered more, like a pool, salt room, or other amenities.

I like bringing my wife here, normally she's very relaxed and calm when I pick her up…read more Today, apparently they went out of their way to upset her, and in turn make me pretty angry. We've been paying for a membership now for two years, but we are certainly reconsidering that decision. First of all we traveled all the way from Southern California, and we actually went to buy swimwear as so she could enjoy the amenities, beforehand as she has done before. Today she ran into a receptionist who refused to grant her that privilege, I immediately told her I could pick her up, but she told me she'd be done sooner, according to them. She said that they denied her because it was to limit the exposure to heat prior to the injections? Did some recent study just get published that says exposure to a sauna, jacuzzi or a steam room before getting injected 90 minutes prior is dangerous? I just find it hard to believe that this policy is in place when she arrived well over an hour before her appointment for them not to allow her to enter the facility with a day pass is very unpleasant action. Then to tell her that they would see her sooner but subsequently fail to meet that objective and to make her wait the entire time without any word or update is atrocious behavior. Because they did not see her sooner they basically cheated her out of a large portion of her day. How is this acceptable? How do the owners think this is treatment their clients deserve? This is as nasty as the ring at the bottom of a public toilet. You stressed my wife out, and made her far more tense than when I had initially brought her! What exactly is the point of ruining her day? Why is management unable to make good on their word? Why lie to her? Is this how you treat the people who support your business? What she hoped to be a refreshing experience turned into a nightmare. How can we possibly continue to support such an establishment in good faith? Why travel from LA? Why buy swimwear? Why have a membership here? These are the questions my experience from today are leaving me with. It enrages me that you disappointed a loyal customer and she's too sweet and kind to say it herself but the only memorable moments she'll take are that you were mean and you lied to her, and she'll probably blame herself. Not the best wellness in my opinion. This spa clearly has issues that it needs to resolve before I'd recommend anyone bringing themselves or someone they cared about here. Stay away from places like this.

I'd like to start out with how beautiful, relaxing and peaceful the Med Spa is. Every touch of…read moredecor is extremely elegant. The front desk, Patience's has a very welcoming and calming presence. She was super helpful and organized. This facility is the best place to reset and reboot yourself from the hustle and bustle of life. From check-in to check-out everything is always on point, they never skip a beat. I love receiving facials and treatment from Jenny James. She has so many different treatments and packages to choose from. I enjoy her knowledge and professionalize. She is definitely a miracle worker. I also like to buy my product from them; moreover, they go through it in great detail, why you need it and how to use it. I don't feel like I'm in my 40's, but I can tell in my face that life is catching up to me. This place is my fountain of youth.

I really liked Dr. McCormack very much. She did my procedure just like I asked her to, the only…read moreissue it took months of healing time and even now I feel a twinge here and there in my implants. She did a procedure that's called a "exchange " because I had an implant that burst. I'm not sure why it did but it hurt me tremendously. I initially was diagnosed with breast cancer in 2010 and had a double mastectomy at the time. That surgeon did a horrific job because they were incredibly tight so I had them redone in 2014 to make them smaller and just more comfortable at that point. When I started to have pain in my right implant I could tell that the implant had ruptured just because how it looked and felt. The pain is also a good indicator. I went to see Dr. McCormack at her beautiful office that has the surgery center in the same building. Great for her! Nice planning. The front desk people made sure the would not be happy to help with the insurance in anyway...My surgery would be covered since the implant burst. It was a complete pain to get them to get me the doc notes and photos. The lied to me a couple of times until I FINALLY received them. I mean 10 grand is a great vacation for me. I would never get any further procedures at this office because you barely deal with the doc just with those awful front desk persons. I get it you don't want to deal with insurance but seriously they just couldn't be bothered with my request. Annoying

I really enjoyed my facial with Erica, today. She's very friendly with a calm, gentle way about…read moreherself. The room I was in had a relaxing atmosphere and soothing music. She has a form you fill out before your appointment which helps her know you a little and personalize your facial. She was truly interested in my particular needs. I appreciated that. My face felt so good when she was done. I highly recommend her.

Erica is just fabulous! She is so very responsible, and got back to me much faster than I expected…read morewhen I sent a message through Yelp. Scheduling appointments is very easy, and she is fast to answer any questions you might have. It was definitely a sign of the good things to come. Her space is just immaculate, very nicely appointed, and your immediately put at ease as soon as you walk in the room. I think she offers excellent services at very competitive prices. I was so pleased walking out, and I will definitely be returning. My son will be seeing her this week as well, and I have very high hopes for his experience. I highly recommend Erica for any of her services. She's just a wonderful lady and gives a great facial!

Loretta did a great job for brow waxing. I think I may get a facial too one day. She is competent,…read moreprofessional and extremely helpful in whatever you want done. Just text her in advance for an appointment. She also knows a lot about hiking in Reno, btw.

Loretta really knows her stuff! I contacted her not knowing whether or not I wanted a facial or a…read morepeel. She was so sweet and answered my many questions. Recently my skin broke out and I was left with a lot of acne scars. Loretta took the time to ask me questions about my skin so she could give me the treatment that best suited my skin. She decided on the blueberry jessner peel. She explained all the steps of the peel and always made sure I was comfortable before continuing onto the next step. Her space is super clean and simple. Located inside a small house it certainly has its charm. Her table contours your body instead of those flat ones that most aestheticians have. There's soft music that plays in the background as well. All her products are plant based and she explained to me how instead of working against your skin they work with your skin to provide the best results. The peel itself felt a lot like a facial but with more products that tingled. Duh it's a peel! She used red light on my problem areas and did extractions as well. After she was done, my face was super clean and felt tight. She explained to me how my skin will probably feel dry, be red, and that my skin might be flakey (but not actually peel) in three days. She provided me with tips on how to take care of my skin and what to expect in the next few days as the peel does it's thing. Overall I am super satisfied with her service. There is a reason she has such good reviews on here! She's also an yoga instructor! Loretta was absolutely wonderful and made me feel so welcome. I will definitely be coming back!

Wow! First time at this spa and it was fantastic. We could see why it gets such rave reviews and…read moreaccolades from Forbes. Staff are very friendly and helpful. We had massages and spent the day utilizing the amenities. The locker rooms are clean and always stocked with towels. The locker room attendant was constantly in there restocking, cleaning, etc. Plenty of digital lock lockers, bathroom area, showers, steam room, sauna, private changing area (if needed), they offer body scrubs that you can take into the showers, vanity areas, lounge area with flavored water, coffee, tea, bottle waters, and snacks. This lounge area is also where the massage staff come to pick you up for your appt. Once you leave the locker rooms they have so many coed areas for you to access. Himalayan salt room that is pretty big. Cushioned loungers and heated bench areas with lighting that changes. Very quiet and relaxing. The Laconian relaxation room is a bit smaller. This is a gentle dry heat room set to 104 typically used to reduce stress, detoxify and purify. Seated bench areas inside are heated and there are some small ottomans to put your feet up. There's a beautifully well lit area due to all the windows that has two hot tubs, shower area, and cold plunge. Seating in this area is a bit limited when crowded. Decent number of loungers and some chairs, but it can get busy. Additionally you can access the fitness center and pool areas. The pool areas are nice and you can order food from the menu to be brought out. Please note it's not a private pool for just the spa. The pool areas (inside and outside) are accessible to hotel guests so you could have kids being kids. The massage room was clean and relaxing. The massage staff we had were very professional and excellent. We loved our couples massage. I added on dry brushing and a coconut oil scalp treatment...unbelievable. My massage staff, Marlina, is excellent. The lobby/check-in area is nice and clean with plenty of products to purchase. Check-in and check-out were very easy. We left feeling very relaxed and excited to come back again in the future.

My mom and I like to do a spa day around Christmas time and we usually go to Spa Toscana at…read morePeppermill but this time we decided to try the Atlantis Spa and overall it was a good experience but we prefer Spa Toscana more as it is more of a relaxing atmosphere with less screaming children. We both got 60min Swedish massages and a scalp massage add on. The massages were great, no complaints there! We like to go early to enjoy the amenities and we enjoyed the hot tub area which was only for 21+ but the rest of the pool/hot tub areas were extremely loud with children. It was not at all a relaxing atmosphere with the screaming kids and getting splashed by them doing cannonballs into the pool. The locker area, salt and relaxing room were not as nice as Spa Toscana either. They also do not accept Spa Finder gift cards which is what we usually use for our spa trips as well. Not a bad experience and a good second option but we prefer the Peppermill!

I've been coming to Catherine for a couple years now. She takes care of my eye brows to keep them…read morecleaned up and shaped and looking great. She also gives amazing facials to keep my skin glowing and healthy. If have problematic skin like mine and suffer from break outs, her high frequency treatment works to clear them up faster than you can imagine. Book an appointment with her today because she fills up fast. You won't be disappointed.

Catherine is amazing. As a retired esthetician myself I am very picky about who I allow to work on…read moremy skin. She is very professional and uses Image Skincare products, which I love. You won't be disappointed.