I really enjoy living here Manager is super nice and…read moreaccommodating Property is very clean and quiet I feel safe also

Jazmine and the other staff at the location were extremely hospitable and knowledgeable. The…read morecomplex is quiet and beautifully manicured! What a gem!

We just moved here and so far, I'm really thrilled with my newest digs!…read more Kelly, Barbara, and Lisa have been professional, friendly, and helpful with our many questions about the neighborhood, public transportation, building policies, even for the local pet stores (cat friendly building). This complex is professionally managed by Emerald Properties and so far, I'm very satisfied with their team and complex upkeep. I would say for people looking into apartments that they are very much by the book- that is, you are expected to live according to the provided rules and will be notified if you behave otherwise. Really obvious stuff. Our neighbors have been very welcoming and the neighborhood has a good feel to it (1/2 block walk to San Leandro Blvd, 2-3 blocks from the library, maybe 5 blocks from the BART station). I used to live in downtown Oakland and it's nice to not sleep through loud sirens, heavy traffic and the occasional helicopter. We rented this apt with new fixtures, new carpet, and remodeled countertops and cabinetry- very sunny and open. I refrained from 5 stars as we are new and are still getting to know the complex. Will update according to our experience.

I have lived here for about 6 years. The apartment i reside in has a ton of natural light and is…read morevery quite at night. My neighbors are very nice and do not care when i watch tv late or have friends over. When I first moved in the apartment did not have double pained windows which made my place very cold during the winter. However our building upgraded the windows (which was a big hassle during that time). Now we spend less money on heating and the noise from the outside has been greatly reduced. The only draw back is our rent has been raised by about $200 a month since the time we originally moved. in. The building management told us that the market value of our apartment is way higher than what we pay and that new residences pay much more than we do now. I have no idea if that is true or not but because my apartment has close proximity to my job, bart and down town san leandro stores i will not be moving for the foreseeable future. I like my apartment and building a lot.

Lived here for almost 2 years and it was an amazing place to live. Moved out to buy my first home…read more I would recommend anyone else's to rent here. It's safe and has gated driveway.

After I have reached out to the property manager so many times, invited me to visit her office and…read morediscuss the issues of my Conservice Bill. What for ? Just to tell me again and again I was not charged the back charges from Jan16, 2023 -Nov15,2024. because of her carelessness. I need a written statement not just verbal. I don't trust her. She changed her stories, but concur when furnished the documents from CONSERVICE. I was tortured by her carelessness , but I leave it all to God. She will get what she deserves. KARMA IS REAL. I have documents to prove. I was blocked , that too is documented. I will know the truth when we leave. WHAT IS SO DIFFICULT WITH A WRITTEN STATEMENT IF ALL ARE TRUE.?.THAT'S ALL I ASK. SHOWING in her office is useless. She don't understand my concern. So many excuses. What am saying here is not a product of my imagination. Txts and messages will prove.

This review is on behalf of my aunt, Kay Laney…read more James and Samantha McKnight are superlative managers of Bel Tempo Apartments. Always a quick response to a request and a friendly and helpful manner. They provide a clean, quiet environment.

This is the only apartment I've ever lived my whole entire life, I do not regret it in fact we are…read morehappy we did. We lived here for 4 years and pretty much my whole HS life. This is an incredible place to live! It is very close to just about everything. Shopping centers down the block on both ends, the freeway is accessible withing 3 minutes of driving, 880N/S 580N/S all within 5 minutes. There are known restaurants around the corner as well. Gas stations at least 5 if you're coming from 880. The management there is really awesome, especially Sam. Whenever you have a problem, they make sure to take care of it right away because they care. I had a project once that required some tools, and I asked if they had them and they let me borrowed the tools. Great amenities like a pool from 3ft-8ft deep, fitness center although it's just literally a exercise bike, central heating, microwave, washer/dryer which takes quarters, dishwasher, grinder, FREE WATER and many other things. Although I did wish it was an indoor pool as the pool gets dirty since there are trees around it. But I was told that they may not offer free water anymore. It doesn't sound like they try to screw you out of your deposit when you move out. We just moved out so we haven't gotten ours back yet, but going through the walk through with Sam, it sounds like we'll get most of ours back. We were told to clean as much as we can and fill up all the holes when you hang frames and other things. One thing that we didn't have is a bathroom window, the exhaust is not powerful enough to suck in all the moist from taking a shower so if you don't wipe out the moisture from the wall it could turn out as mold. The parking could also be a problem if you have visitors. We were granted with 2 parking spots. We have 3 cars, we could pay for an extra parking spot but decided not to, so we could save some money. There are a limited number of open spaces outside. All in all the 4 years I lived here, not a single time I regret. It's like living in a hotel, it's upscale compared to my friends apartments. The closets were new, the carpet was new, the kitchen cabinets were all new. Before you move in I remember that you feel like you are home. Memories were made in this place, sad to say but now that me and my brother are in college it's time to have separate rooms, which is why we moved to a house now with 3 bedrooms and 2 bathrooms. You will not regret living here, it is definitely as good as it gets for a place I lived in for 4 years that I called home.

I've lived at Neptune Court for a while now and have had a great experience. The location is…read moreamazing, the property is well maintained, and it has a nice community feel. A big part of that is Chris and Kenny. Chris is always friendly, responsive, and genuinely cares about the residents. Kenny does an awesome job with maintenance and is always quick to help when something needs attention. They're both great people who clearly take pride in what they do. Good management and maintenance can make all the difference, and Chris and Kenny are a big reason why Neptune Court is such a great place to live. Highly recommend. Thank you both!

I've lived here for 9 years, and had the best experience. The most amazing Landlords, Chris and…read moreBrandy, friendly neighbors, and dog friendly...I have nothing but the best to say.

Akilah is the best property manager. She is very professional and always a pleasure to speak with…read more Shes friendly and has really good customer service. Also the community here is great. I highly recommend living here!

EVERYTHING From that evolving door of mangers…read more People parking in your parking space. Neighbor watch (family members) GHETTO IYKYK. Walls very thin, railing for stairs loud when people walk up... Money orders stolen from office (They didn't want to make a report) wanted YOU to replace it. Don't like to RETURN deposit. Did walk through without any paper work. When I received invoice it was exactly the same amount of DEPOSIT, to the exact amount not a penny over. Even though I stayed there for over 5yrs....RUN FOR THE HILLS...DO NOT STAY HERE !!!!!!!

I just wanted to give a shoutout to Ms. Brigette at our apartment gym. From the moment I started…read morecoming in, she's made the space feel so welcoming and easy to use. She always takes the time to say hello, checks in to see how things are going, and is genuinely happy to help with anything -- whether it's showing me how a piece of equipment works, answering questions, or just making small talk that turns a workout into a nicer part of my day. It's clear she cares about creating a positive environment for residents, not just keeping the gym running. Having someone this friendly and attentive on-site makes a real difference -- it's the kind of thing that makes an apartment community feel like home. Thank you, Ms. Brigette, for everything you do!

Super cute community. Lots of family and kids around the complex. I love that it's an animal…read morefriendly community with lots of paths to walk your pup around on. There is even a cute little dog park at the end of the complex. I'm just a visitor, I don't actually live in the complex, but I enjoy visiting and walking my niece's dog around. It's a pretty friendly community.

We have been looking for a short-term rental while our property is being renovated. My son has been…read moredelegated to find us a place to live. He shared with me the details of property, the convenience of the location, and how nice the leasing agent was. I've not seen the complex yet, however I am impressed on how the staff has treated my son. I think it reflects well about the management.

Manager is very pleasant has always answered any questions that I've had and has dealt with keeping…read morecomplex managed well

This apartment reads as comfortable and stylish, with careful attention to detail that elevates…read moredaily living without feeling fussy. The on-site management team especially Mr. Horacio E. and Jose is responsive, proactive, and genuinely helpful. Handling requests promptly, coordinating inspections, and communicating clearly about building updates. This level of service reduces downtime and enhances day-to-day comfort. On-site staff , secure access, and shared facilities such as a gym and lounge add value and convenience. Security and Maintenance: Reliable entry systems, well-lit common areas, and straightforward maintenance procedures contribute to peace of mind. It is one of the best apartment here in Hayward. -The Crawfords

Jose is AMAZING! I needed a power drill to tighten up some screws and he allowed me to use his. He…read moreis always friendly and helpful. Thank you, Jose! DeLana M.

Great office management!…read more Safe area, very secure with remote access, gates, security. Private parking, indoor heated pool, and gym access. Lived here for a year, this place has a lot of great memories for me already, and awesome neighbors.

I am extremely disappointed with how this property has been managed. For roughly the past year, I…read morehave repeatedly reported serious issues involving excessive late-night noise and marijuana smoke entering my apartment, yet these problems continue without an effective resolution. The marijuana smoke is especially unacceptable because I have a four-year-old autistic child living in my home who is being exposed to secondhand smoke. The smell enters through areas such as the bathroom ventilation and bedroom window and has become strong enough to get into our clothing. There have been times when I have taken my child to school and teachers or staff have actually questioned why he smells like marijuana. As a parent, I should NEVER have to explain that nobody in my household is smoking and that the smell is coming from neighboring residents. Management has been notified about this repeatedly. There have also been ongoing late-night arguments, banging, slamming, and excessive noise, sometimes between midnight and 3 AM. These issues have been reported and documented, yet they continue. When I previously raised concerns about being unable to comfortably remain in the apartment, I was essentially told I would still be responsible for a lease-break fee. What makes this even more frustrating is how quickly management takes action when they choose to. My Ford Fusion, which is identified on the lease along with its license plate, was towed from the paid parking space because the permit accidentally fell from the windshield onto the floor. The permit was still inside the vehicle. This was not an abandoned or unauthorized vehicle--it was the registered vehicle belonging to the resident paying for that space. Apparently, a fallen parking permit warrants immediate action and an expensive tow, while repeated complaints about a four-year-old autistic child being exposed to secondhand marijuana smoke and ongoing late-night disturbances can continue for months. I am also concerned about residents' privacy. Three-day rent notices are posted on residents' doors with the information facing outward, potentially allowing neighbors, visitors, delivery drivers, and anyone walking by to see that someone is behind on rent, the amount owed, and other financial details. Required notices can be served without unnecessarily exposing someone's financial hardship to the community. Residents deserve privacy, reasonable communication, consistent enforcement, and a safe and peaceful home. The difference in urgency between these issues and a fallen parking permit speaks volumes about management's priorities.