excellent cleaning and repair. though they didnt have one part on truck. they're taking care of itread more

Very disappointed on several levels- -My new grill was…read moredamaged - They used an abrasive pad on the hood of the grill. The company admitted the mistake- (blaming the sub contractor they sent to our location) several times, they promised a replacement hood ( as a compromise , I even offered to share the cost when they said "it was too expensive for shipping" ) After Several texts, emails and phone calls - all stating "Yes we will cover cost " no action taken - all talk - It's been over a year ...clearly they're not good to their word...avoid ...

Anar answered my request right away and showed up the next morning promptly and ready to solve my…read moreissue. He did a thorough diagnosis and was clear and explained our options for repair. Ultimately we will need a new machine but I feel more confident with Anar's advice on what to get to avoid future issues. His service charge was more than fair and affordable. Highly recommend Anar for future appliance repair.

Original call in July for repair to Bosch dishwasher, waited for part, was repaired. 6 weeks later…read moreissue returns, came back, spent 10 minutes, left, issue remained. Called, said they eoyld come Monday, waited all day. Called at 5, stated they were coming. Never showed up, no call and now won't return our calls. $420 for nothing, very unprofessional.

Justin was great. He fit us in his schedule when other people said they couldn't get here for 3…read moredays. We had water all over from a leak it dishwasher valve. He was clean including bootie for his shoes while in our home, quick and reasonably priced. I would definitely use him again.

No Nassau or Suffolk County Appliance Repair License of any kind to repair Appliances or Cars When…read moreI called to inquire he hung up on me Shouldn't even have one star All of his reviews on Google are fake

Small Family owned…read moreHonest Years ago told me I'd be better buying a new refrigerator rather than invest in a repair. They're great and respond quickly !!

Just an amazing little company. I called, they responded immediately, showed up on time and charged…read morea very fair price. They were the nicest guys. It was a repair that 2 other companies couldn't do. I highly recommend this company.

Luke installed my oil burner about 6yrs ago. Contract is great they respond quickly to issues and…read moremaintenance.

I definitely would recommend this company. I needed my Kenmore 100 series dryer looked at and Bill…read morecame to the rescue. Luckily he happened to be in the area and he could get here in about 10 minutes. Very professional and definitely knows his job. He's thorough and explained what was wrong without trying to over sell services. He showed me inside the dryer and ended up doing a full cleaning. Reasonably priced too. I would definitely be keeping him in my list of repair people.

I am so grateful for the referral from a neighbor to call Bill Hughes Home Care Appliance Services…read more If something in your home isn't working right or breaks, make this your first call. Bill is highly skilled with decades of experience. He has fixed multiple appliances in our home over the years. Washer, dryer, dishwasher and refrigerator. His pricing is fair and his response time is good. If there's a reason he can't fix it or get to quickly, you get an honest response and direction on what to do. Make this your first call when you need help.

6/2026 UPDATE: After writing my original review a couple of…read moreyears as the time service was excellent and timely, it has drastically gone way down. I called their office 5 times from December 2024 until early the following year to get a proposal for a mini split, never received a return call to either schedule an appointment or provide a proposal as they know my house well. Miscommunication with a contract which took several months to correct when billing an additional amount. However, during the spring service call the billing had not yet been fixed and the technician Angel was instructed to remove my water ordered for my whole house filtration system without telling me. I only discovered it when Angel as to access the boiler room. (This same technician left my hallway walls dirty after I had just had them painted. Fortunately, I was able to clean them.) I knew no servicing was to be done until Winter so I asked why which he responded he was taking the filters that belonged to GMG. I advised that I ordered them and they belonged to me with an adjusted invoice only for the filters and not install. When I had the winter service performed in November 2025, I addressed the duplicity with Joe and the lack of a quote for a mini split. He stated that Andrew was bad at communicating and would share my concerns. I waited to hear from Andrew, nothing so I reached out. An appointment was scheduled and the understanding that the contract would be amended one time only to include the service for water filtration unit which had not been done under the previous contract. No revised contract received and appointment not kept. Since November, I reached repeatedly via text, voicemail and email to receive the corrected contract and then to schedule the spring service, NO RESPONSE! I'm attaching screenshots of the text messages and emails. I then asked to provide me the type of filters so I can get another company to do the work, STILL NO ANSWER with no attempt to address the matter. IT'S A TOTAL LACK OF PROFESSIONALISM; JUST CHILDISH BEHAVIOR! On top of all this, I receive on a regular basis emails to provide a review on a link to them only, not on Google. Well you got your review to your company directly and not on Google. I NO LONGER RECOMMEND THIS COMPANY!!!!

Joe and Angel have been servicing my HVAC system for over a year, they are professional with the…read morework that they preform, they are clean, neat and through when they come to service my system and clean up before they leave, Andrew the owner came over for an emergency repair on my system after the landscapers cut my power line with their trimmer, I called at 8AM and Andrew arrived the same day at 12 noon, I would recommend GMG HVAC to anyone looking for a professional and reasonably priced HVAC company GREAT PEOPLE to work with.

I woke up to a warm 8 year old refrigerator that was constantly running and was I about to order a…read morenew one at a cost of $2000. I had the philosophy of replacing versus repairing thinking that the cost to repair wouldn't be worth it. A friend gave me Good News Appliance's phone number and I figured it couldn't hurt to give them a call. Christine took my call and was very professional and took my basic information. Within 24 hours, Jeff (the owner of the company) was at my house and diagnosed the issue within minutes. The part was ordered and installed days later at a fraction of the cost to replace. Jeff was extremely professional and explained the issue and the repair. I have a small list of trusted people in the service industry that I will refer to others, Good News Appliance has been added. Thanks to Jeff and Christine for the positive experience.

Nice, honest snd knowledgeable. Can't ask for better. I recommended them to a friend recently and…read moreshe was so happy with the service.