My neighbor has been working with Northrup on a project, and the experience has been entirely…read morenegative for the neighborhood. They have taken months to complete a small project. One contractor shows up every few days, parks illegally (well over a foot from the curb) then sets up a table saw across from his truck. Only one car can pass at a time, and he sets up like this every time he is here (which is nowhere near every day). I can't speak to the price or the quality of the work, but professionalism and speed are clearly not priorities for this company.

They were easy to work with and despite a little weather delaying them a day they go the roof done…read moreand cleaned up in a day. Quality work and friendly workers. Best price for same product - and had a good experience with the sales associate. No high pressure and I had to convince them I knew I wanted the more expensive shingles because they didn't try to upsell me.

Cold called me when I'm on the National Do Not Call list to solicit services on a property I no…read morelonger own. They went into detail saying they are following up on properties that experienced storm damage, when in reality they are attempting to storm chase. The lack of researching who you are cold calling tells me your level of professionalism. I would not recommend a company that is just chasing storms to get work. Instead let someone call you based on your work. That's a $1500 fine by the way.

Every bit of my interaction with Metro Roofing and Remodeling was outstanding!! They did an amazing…read morejob on our super steep roof. Our Field Manager, Jeremiah, came to the house to give us an estimate for a new roof and gutter guards. Our roof was in need of a serious overhaul. Jeremiah explained the entire roofing process, materials and why certain things would need to be done certain ways - which left me confident that the estimate was accurate, fair and exactly what I would need to get the job done right. He even brought multiple single sample colors so I could pick the perfect one for the house and then got us on his calendar within A WEEK. The materials arrived on time and were put in a place that was convenient for us. The Metro crew that did the roof was amazing. They were SO FAST! The entire house roof and garage were done in ONE DAY. I couldn't believe it. The workers were great - nice and considerate. They did an amazing job cleaning up as well. We haven't found a single nail or piece of trash larger than shingle dust after they were done cleaning up the job. Two weeks later they came out and cleaned out the gutters and put gutter guards on. Done quickly and on time. AWESOME! I can't say enough what great work Metro and Jeremiah did for us! I'm now not worried every time it rains that our roof is gonna leak and knowing I don't have to clean out gutters ever again makes me so happy. Thanks Jeremiah and Metro!!

started a gazebo project quoted at $750. Then they said it was more complex and raised quote to…read more$1000 (maybe they should understand the product they're going to assemble before giving the initial quote). Made the mistake of paying for it up front. Started on wednesday April 8. did some work the next day and was told they couldn't finish that day, but Friday had an open schedule to finish. Never showed on Friday as I sat around waiting. When I contacted them, they blamed it on the weather. I'm now eating the $1000 I gave them and having someone else finish the job. Their reply was that I didn't have to pay the full amount, only a deposit. No mention of a refund at all for an unfinished job.

Hired Jim Brown to fix squirrel damage and paint addict window and paint the trim a year and a half…read moreago he told BBB he would make it right so I called him and he told me he could not afford the time

I had several ongoing issues with this company. I was told several times the job was sufficient but…read morewhen I finally got a second person to come look at the gutter that was falling off after 3 months, I had him look at the windows. He said they looked like they were "wrapped by my 4 year old grandkid." There was a leak on my porch roof twice during and right after construction and was told to move the A/C out of that window. They had me work with a door installer who told me box store doors were cheap and he doesn't install them but when it came time to install the door they gave me a cheap one from Menards that wouldn't lock. The person who installed it told me to go buy a new spring and lock for it. They left the siding around the door cut unevenly and unpainted and said they would come back for that and to install a new lock. I gave up on arguing over the cheap door. They never came back. They left garbage on my lawn twice and killed a bunch of my plants that never grew back. I got one B.S. line after another. They did fix some things after I pushed but didn't follow through on the rest. Really disappointed.

Carl is the best when it comes to roofing. He is currently working on my second roof estimate. He…read morehas been so helpful during the process. Highly recommend

Company was very good at updating me in regards to the project that was being done. They…read more communicated very well with what was going on throughout the whole process. They also were able to get me set up with a financial plan. Very reasonable priced compared to other companies that I got a quote from. I would hire them again to do my next project. They did a great job.

I cannot recommend this company highly enough! Great experience all around. Jason, who helped us…read morewas fantastic! He worked tirelessly with our insurance company to make sure we received our full benefits. The crew that did the work were fabulous! Perfect job. No nails, no trash or debris at all! If you need a new roof call them and let them do the work for you. No stress, no hassles, just great results and we now have a beautiful new roof!!'