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Boston, MA

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Renaissance Boston Seaport District

3.7 (282 reviews)
PriceyHotels
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Renaissance marriott Boston seaport pool and covered unusable hot tub.
A B.

Bought a resort pass because the hotel advertised a pool and a hot tub. When we got there the hot tub was covered by a deck that had been built over it.

Tiffany H.

I deducted one star from my rating because, if you value your sleep, be aware that the walls are extremely thin. You can hear your neighbors talking, snoring, laughing, coughing--any noise they make can be quite irritating when you're trying to sleep. I recommend finding another place if you're looking for a peaceful night of rest. However, if you don't mind the noise, feel free to book here. On a positive note, the rooms were clean when I arrived. I did find it odd that the bed sheets were not tucked in on the sides; they were left dangling. One might assume the housekeeper was particularly tired that day, but it was just unusual to see the sheets untucked. The bathroom was clean and well-maintained, and the room itself was spacious. The beds were comfortable. If you complain about the noise to front desk, they will send security to talk to the person making too much noise.

Lobby
Jeannie T.

4.5 stars - Lovely hotel and in a super convenient location. It's about a ten minute walk to the Boston convention center, And 10-15 minutes walk to the Seaport Park where there's shopping and retail stores. The staff were very efficient given we arrived the day before the Nike Boston Volleyball Festival. There must've been at least ten families in line ahead of me as I waited to check in. But it moved quickly and there were three hosts behind the desk. Kudos to the luggage and package Porter that managed so many pieces in so little time on the check in day and check out day. I mean, dozens of people waiting on their valet, the Porters and the lobby staff but it moved. Also kudos to the evening coverage staff that allowed us to mingle and hang in the lobby/lounge area well past midnight. The games ran long and the hotel seemed to be bustling through the wee hours. Good job. One morning at 4:30am, my poor kiddo was running a slight fever and I needed to buy Tylenol in the lobby store. The front desk clerk was so hospitable and quick to help me given the wee hours of morning. Much appreciated. The hotel room we got was pretty spacious for a family of 4. We had a good sized bathroom with the best shower! That shower had some great water pressure and the controls were easy to handle. I also appreciated how quickly housekeeping delivered my extra towels request (there's never enough towels in the room as we're a family of four and they usually only leave three full sets at any given time). We had a nice long desk to work on, a fridge, coffee maker, armchair with a foot rest and two double beds. It was very clean and this visit we didn't request in room cleaning but I did meet the staff in the hallway and they were really sweet. Steps to a bunch of popular restaurant chains and what a view,! Totally recommend.

Andres A.

Although the hotel is currently undergoing a renovation it is still a very nice hotel. Although there may be some inconvenience, the rooms are very comfortable and clean. The hotel is perfectly situated by the Seaport and they have plenty of dining options. The hotel staff have been excellent to work with. The check in staff was quick and efficient and the concierge had been great with suggestions and help. We like this place!

Benches across from the hotel
Dee C.

Its a big meh! Location? Great, amazing. I tried using the room phone to call valet it told me my call cannot be completed. I called the front desk they said the same thing. However someone did call me back so they must have known that I called. When I checked in this young lady with short hair helped me she was the sweetest. She had great customer service, and when I needed assistance with valet she didn't just send me over there she literally walked me over and handled the situation with me. She was such an amazing help throughout the night, kudos to her and whoever hired that staff because they were all amazing. Add a view of the water, which I would have to say was an amazing view however I would hate to think that there's anywhere here that you could have that you won't be looking at something eventful or beautiful. They do not have a store which is typical for Marriott, but they do have complimentary toiletries if needed. There is a restaurant on the first floor for the right of the lobby. I didn't get to eat there but it did seem pretty busy when I walked by so I'm not sure what the deal is I can't comment on that. They also have a Starbucks, so if you're a coffee lover and regular Hotel coffee isn't cutting it for you. There is an option for you, I can't speak for every room but I can speak for mine and I did have a coffee maker with ample coffee ample condiments in the fridge. So at the very least you can wake up and make your own, giving my assumption that every room has the same amenities. When I tell you location is key this is like dead center of Seaport you have the seaport Science Center across the street, and a ton of restaurants within walking distance. The Wharf is literally just one block up. Seaport Boulevard, which is the most active is that the same spot one block up. I mean you can't go wrong here I guess, the customer service is excellent. I cannot keep mentioning how my favorite part is the park across the street. They have benches and lights. This hotel also includes valet just in case I didn't mention, and they are the nicest people as well. All in all I can't say you can go wrong here, except for the whole phone thing. Other than that everything here was pretty good. Oh the other thing is, the lighting in the bathroom is pretty dim and low but the lighting everywhere else in the room is very high. However there's no other mirrors in the room it's only in the bathroom. So if you're a woman that does makeup, it is definitely something you have to figure out. They do have valet im not sure how much, but it's available. There is also street parking but it is by meter, I wouldn't suggest that because Seaport is a very busy place. At night you may have a chance, but I'm not sure what the daytime situation would be like.

Sheeka B.

Exceptional is the only way to describe this hotel! From the check-in, to the location, to the interior decorations, and the quality of the room, to the service everything, was top-tier! I stay at this hotel on layovers when I'm in Boston and since I'm a flight attendant, we are really particular about where we stay. We spend about 90% of our time away from in hotels, so it's really important that not only are the hotels of a good quality, but that they meet the requirements necessary for you to feel comfortable somewhere that you spend more time in than you spend at your own home. The Renaissance Boston Waterfront left nothing to be desired. When you enter the hotel, you're immediately met with impressive 20 foot ceilings, beautiful decorations, a concierge that shows you everything that you need, and several on site restaurants. There's even a Starbucks attached and a small club/bar area. The pool is exceptional as well as their fully state of the art gym. I spent a lot of my time exploring the hotel. The rooftop deck is really really nice, and the on site restaurants are not only inexpensive, but the food is of top quality. I wish I stayed longer than two days because I don't feel like I took full advantage of everything the hotel has to offer. One of the other great things about this hotel is that it's centrally located to restaurants, the waterfront, as well as shopping and a walking trail. There is also a park directly across the street as well as an aquatic museum a couple of blocks away. I ate breakfast at a restaurant nearby and I was able to order takeout from the same restaurant as well for lunch. The coolest thing that I've ever experienced at the hotel is that if you have an order for pick up, they'll bring it up to your room if you request it. I only did that one time because I felt bad having a concierge come upstairs, but they had no issue with doing so. I can't wait to stay here again!

Overflowing toilet in the lobby- about sums up the level of service at this hotel.

Nicely appointed property in a great part of town. This hotel had by far the worst management I have ever seen and it's amazing they manage to stay in business at all. From the check in process, to the broken AC in my room, to moving rooms and fighting for the removal of the free breakfast that was part of my reservation, this place is for the birds. On top of that, they charge you a $35 destination fee and give you half off in the form of food or store credit. My family and I paid top dollar to stay here for the weekend and received motel 6 like customer service. I say avoid this place at all costs. I have already reached out to Bonvoy as well as hotel management and shocker- have not heard back. Avoid the headache.

View from our room
Loretta M.

Let's start with the staff. AMAZING on every aspect. Every single staff interaction from check-in, valet, and security were so very personal. They offered great conversation snd food and transportation suggestions. The hotel room was big and the bed was comfy. It would have been much better if the TV was mounted on the wall. It's too parallel to the bed for comfort viewing. Also be prepared for the $30 DAILY destination fee. You will get a food credit which forces you to use their restaurant, Starbucks or La Carte items. Since the hotel is close to the airport, the plane noise had me up at 5AM As far as parking goes, there is a $40 a day right next door. You can't go in and out.

King Room with Sofa
Alan B.

Our check-in was fast, friendly and efficient, and we were provided a room on the 20th floor, commanding a great view (see pics). The room was large and adequately furnished with a king bed. small sofa, large desk, bureau, closet, safe and fridge. There was plenty of space for a comfortable reading chair, which was unfortunately absent. The bath provided a walk-in shower and was in good condition, though the fan didn't work, an ongoing theme for many hotels. There was a Yelper comment about the HVAC being sensitive, shifting from AC to heat rapidly, which can be an issue if you don't like a cooler or warmer room, meaning it's hard to get it just right. They charge a $25 Resort Fee which can be used for food, drinks, Starbucks, etc. This is a new Marriott policy, which some might find annoying, though it's easy to spend that on incidentals. The lobby is attractive, and the Seaport location is excellent. The Seaport is an emerging area, arguably it has emerged, with many new buildings, restaurants, bars and entertainment venues. Valet parking is available, or you can self-park in the garage next door. Our Uber to the New England Aquarium arrived in 3 minutes, and it took about 10 minutes to arrive there, mainly due to lights. Overall, we were very happy with our stay and think this hotel deserves better than the current 2.5 star Yelp ranking. We think it rates a solid 4 stars from our perspective.

Enna J.

Clean rooms. Beautifully decorated. Friendly service. Walkability: Close proximity to harbor and nearby shopping and restaurants. Hotel has a restaurant and attached Starbucks. There's an automatic $30 amenity fee charged to your stay that can be used for the restaurant & Starbucks.

The king bed

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Ask the Community - Renaissance Boston Seaport District

Review Highlights - Renaissance Boston Seaport District

“The Renaissance Boston Waterfront Hotel is a five-star hotel especially in the area of service and decorum.”

Mentioned in 4 reviews

Read more highlights

Canopy by Hilton Boston Downtown - View of the two bed hotel room

Canopy by Hilton Boston Downtown

(102 reviews)

$$

This is, hands down, my new favorite hotel in Boston! I go from time-to-time for work and vacation…read moreand have stayed in many hotels. All are good but Canopy by Hilton in Boston is a step above. Service was GREAT, especially Yanelee who was working at the desk when we checked in. She is why I prefer to stay at Hilton hotels and will not stay anywhere else in Boston. She was friendly, helpful and went above-and-beyond to get us in our room!! The room itself was spacious, VERY clean, comfortable and well appointed. The location was great, very close to the historic district and a short Uber from the cruise terminal and the airport. If you want comfort in Boston, don't look anywhere else!

Perfect location to walk to North End, Faneuil Hall, Boston Market place, etc! Part of the Rose…read moreKennedy Greenway is right across the street and it is absolutely gorgeous and peaceful. Now the area is always busy and non stop traffic, but it was centrally located for the things I wanted to do. I only did ride share for things that were outside of the downtown Boston area or too far to walk with my mom. The hotel is clean, front desk associate Wensley, was always so kind and pleasant whenever I needed something or returned from sight seeing. I was in a premium double queen and OMG, spacious room, barn door bathroom, hardwood flooring, a seating area, view of the greenway, fridge in the room, and an overall very nice and comfortable room. It was enough space for us; we weren't stepping over each other and we used the extra seating area as a changing area when we needed to change for the evening dinners. My only complaint is with housekeeping, the room was rarely cleaned prior to 4pm and we would leave around 9am every day. We only received 2 face towels despite asking for 4. After going to the front desk and asking a note be entered we finally received enough face towels. We couldn't figure out when they would take our bath towels, we put them on the floor they would take them, put them on the rack they would take them. I have always put them on the floor and if on the rack it means I'm using them again. Either way, I did appreciate fresh towels on the days the room would be cleaned prior to our return. Overall the stay was comfortable, the bed and pillows were comfortable and I slept better there than at home. I'm starting to notice a pattern with sleeping away from home....maybe I should stay away from home more often! One thing to note, each floor has an ice and filtered water machine. That was a nice touch and it kept me from having to purchase bottled water and spending extra money for delivery of water.

The Lenox Hotel - Lenox Hotel - Back Bay - Exterior

The Lenox Hotel

(329 reviews)

$$$

Back Bay

This hotel is constantly OUTSTANDING! The chef at the restaurant is amazing beyond belief, and the…read moreother staff, specifically Aylin, Kimberly, and everyone else ,is superb. I cannot say enough about this hotel - it never disappoints, but there is one negative, turn the lights on brighter. It is too dark, especially during the day. Everything is OUTSTANDING. Jean.

I was appalled by the rude, terse and unprofessional communication style of C-suite management…read more(Melissa Villalobos, the President's executive assistant, and Daniel Donahue, President of the Saunders Hotel Group, who mispronounced my non-Anglo name several times within our 1-minute conversation -- despite me explaining to him how to pronounce it 3+ times). Pure arrogance. Ironically, when I initially called the front desk to get in touch with Melissa, the person was kind, responsive and genuinely striving to be helpful. FYI: I had to make my reservation through the aforementioned senior management as I had donated to a youth-serving nonprofit and won a night's stay as a silent auction item for $350. I am being told they are voiding the certificate for a one night stay and, to add insult to injury, being falsely accused of "selling for a profit": I sent them a receipt for paying $100 more than I sold to someone because I could not use the voucher myself as planned. This is offensive. I understand that the Lenox is a long-standing institution in Boston. Unfortunately, they do not have a "people first," non-elitist approach in their communication and customer service norms. I may not be a high net worth, "VIP" client, but basic civility and customer care should be foundational. This was my first time attempting to do business with the Lenox. I also have to note here that their "corporate social responsibly" (CSR) practice of donating stays at the Lenox to nonprofits is totally against the spirit of CSR. As far as I can tell, the Saunders Hotel Group wants the tax write off without actually providing hospitality and services. It's a case of all image/show, no substance. I will never stay or otherwise give my business to the Lenox. I advise others to stay clear if you want a values-centered, people-first hotel.

The Newbury Boston

The Newbury Boston

(54 reviews)

Back Bay

This is my second time attending an event here. Hors…read mored'oeuvres were delightful, open bar, and I was hoping for a nonalcoholic wine which they did not have. But I think that's more about who's throwing the event and not the Newberry. The dinner was delicious decadent well cooked. The band was great. Organization was on point. The staff was amazing, attentive polite I couldn't have asked for a better experience. If I had to put a negative on this review, I would say the area where they serve the hors d'oeuvres was challenging. Black walls, black floor, black gowns and tuxedos. I would add some tall lamps in there maybe?

I'm sorry to see that other folks had problems. I must say, the additional Residence fees were…read moreunexpected and not explained at checkout. Otherwise, this is an excellent location-- across the street from the fantastic Newberry Park, very near Beacon Hill, great shopping location, and near a Deluca for quick snacks. The doorman could not be nicer and the front desk staff is friendly as well. They have a special hotel guest lobby, which is excellent. I say that because if the restaurants are full, you can still order food and drinks there as a hotel guest. They always have chilled regular and sparkling canned water and little snacks throughout the day, coffee and tea bar in the morning. Always a very nice touch. Yes, it is pricey, but you're in Boston. If in Boston again, I wouldn't hesitate to stay here. We had a lovely room overlooking the park. Also, thank you to management with the welcoming fruit, wine and waters. We greatly appreciated it. We had a fireplace in our room, but the bellhop did not encourage us to use it. It might've been nice because it was very chilly when we were here just the other day. p.s. Always appreciate the tone and slippers.

Seaport - 1 King

Seaport

(368 reviews)

$$

Waterfront, South Boston

Beautiful hotel with very friendly service and comfortable bed and shower. It was in a good…read morelocation to be close to the Seaport area and the convention center. In order to visit the true downtown you would either have to walk about half a mile or can take the bus to the T. There were several very good restaurants right at the hotel, including the breakfast place. We did not have a vehicle so I cannot comment on the parking.

The hotel is a little older and somewhat dated, but it was very clean and well-maintained. It's…read morealso in a great location, within easy walking distance of plenty of dining and shopping options. The valet staff, bellmen, and doormen were outstanding! Everyone was genuinely friendly and welcoming, always acknowledging us and greeting us warmly whenever we returned to the hotel. Those little gestures really made a difference and added a personal touch to our stay. Our room was very clean, and housekeeping consistently did an excellent job keeping everything tidy and well-stocked throughout our visit. The hotel also has an indoor pool, which is a nice amenity, although we didn't have an opportunity to use it. One of the employees was kind enough to let us look around the pool and fitness areas, which we appreciated. We spent most of our time out exploring Boston, so we didn't get a chance to dine at any of the hotel's restaurants. Overall, we had a very pleasant stay. While the hotel could benefit from some updating, the cleanliness, convenient location, and especially the wonderful staff more than made up for its age. The warm hospitality was definitely a highlight of our experience!

Four Seasons Hotel Boston - Pic of room

Four Seasons Hotel Boston

(173 reviews)

$$$$

Back Bay

This beautiful Four Seasons Hotel is truly the Gem of Boston!…read moreBoston has some wonderful Hotels but in my opinion where I was today was an absolute amazing experience! From the moment the Doorman Welcomes you and opens the doors you enter into a world of wonderful possibilities! Beautifully designed and the Staff Caters to all your wishes! Just walking around the impressive Lobby and Staircase you are transported to pleasure! Go and experience this wonderful Boston Hotel across from the Boston Public Garden and Historic Boston Common! 1985 this Hotel Graced the Boston Skyline!

For high tea, family members and I visited the Four Seasons hotel for the second year. It's become…read morean annual tradition right around Christmas, at various locations like the Taj and one in the seaport area. This visit was exceptional in pretty much every way. The environment was beautifully decorated for Christmas, like last year, and I had to take some pictures to have as desktop wallpaper on my computer. We had a very nice time and the selections on the menu were impressive. I went with the carrot cake chai black tea, mainly because it had pumpkin pie kinds of spices and vanilla rooibos. It tasted wonderful, like an autumnal tea, and all our teas came in beautifully decorated tea pots, apparently from Australia. The Four Seasons also does this interesting thing where they give you a liquor that fits with your tea order, to be added if you wish or drank by itself. I had a sip of mine and from someone else's, a bit strong for me but a bailey's one was alright. I'm fine with just tea myself! As for the food, this year's high tea was one of the best I've had. The menu was different from last year's, which was great too but in my opinion this seemed like an upgrade. Some of the food items included pieces of salmon in a little pastry, mini lobster roll, peking duck crepe, curried chicken croissant, a beautiful deviled egg, vanilla bean and brown butter scones, an eggnog tart, and a Santa hat shaped raspberry pastry. We even got some alternate options for a lactose sensitive person, so that's a great plus as well. The atmosphere was elegant and calming, and the service was great. The Four Seasons high tea was a very special holiday event, and comes highly recommended!

Renaissance Boston Seaport District - hotels - Updated November 2026

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