Unimpressed. I have been in this store many times over the past few years, and I have always been disappointed.
My first experience with this store was in their old location. I went in with the intention of buying a ready-to-fly airplane, which generally start in the $200 range. Despite wanting to spend that sort of money at a local shop, I was greeted with rude customer service and a total lack of information.
A few years later, I went back to purchase an RC 4x4 truck, this time in the $400 range. And despite wanting to spend this sort of money in his shop, the owner (by this time, I have identified the man as the owner) continued to be disprespectful and unhelpful. Not super great for a 'local hobby shop.'
Finally, in early 2015, I tried to run in to get a replacement control board and ESC for a quadcopter project I am working on. THEY DON'T HAVE PARTS FOR QUADCOPTERS.
I will confess, the gentleman at the front was finally somewhat helpful and actually was able to answer my questions (The owner was in the back working on some project). I was told that I could buy a NEW QUADCOPTER and tear the parts out of that. lolwut? read more