Very knowledgeable plumber and very friendly. They got the job done. I would recommend but make…read moresure you ask for a good plumber. Not all of their plumbers are good at communication.

I'm extremely happy with the work Plumb Doc did for us. I worked specifically with Brian, and he's…read moretruly a salt-of-the-earth kind of guy. I genuinely enjoyed and appreciated his support throughout the entire process. I originally contacted another company with higher online ratings, but they couldn't get anyone out the same day. I decided to give Plumb Doc a shot despite their slightly lower rating--and I'm really glad I did. The service I received was absolutely 5-star level. Brian came out quickly and accurately diagnosed the issue: a pin-sized hole in one of the PVC pipes underground in our front yard that feeds the house. We had noticed water running down the driveway and weren't sure if it was just runoff from recent rain or a broken pipe, especially since temperatures had been below freezing. Brian confirmed it was a leak by shutting off the water to the house and checking the meter--we were still using water. From there, Brian walked me through multiple options, ranging from a full pipe replacement to a targeted repair. I was dealing with family health issues at the time and needed the fastest, least disruptive solution so I could focus on being at the hospital. Brian really stepped up. He suggested bringing in a leak-detection specialist using sonar equipment to pinpoint the exact location. It added a few hundred dollars upfront but would save time, money, and yard damage in the long run. We went with that option, and it worked exactly as promised. That evening, a gas technician came out to mark the gas lines, the leak-detection team arrived the next morning, and Brian dug a very small area and replaced the damaged pipe on day two. He even worked past dark to finish the job. Plumb Doc handled everything--all scheduling, coordination, and follow-through. Brian personally made sure every vendor piece was handled correctly. A few days later, after the clay had settled, Brian came back to fill in the hole--even though we had already paid. He even offered to buy a bag of mulch to cover the area, which we declined since we planned to re-mulch anyway. The leak is fully fixed, no more water loss, and the price was completely reasonable. Throughout the process, Brian kept me informed via text, sent photos, and made sure I always knew what was happening. Beyond the technical skill, he's just a genuinely good guy--someone you'd grab a beer with. Too often, you talk to a company owner and then get sent a low-quality crew. That did not happen here. I couldn't be happier with the service and would absolutely recommend Plumb Doc to friends and family. A lot of people give 5 stars for just expected service, so I want to make it clear that this job exceeded my expectations and truly earned their 5 stars.

I have found my forever plumber. I had Plumbing Express repipe my home a few years ago. I recently…read morereached out; because, I thought I had a plumbing issue developing. Fortunately, I did not. The service technician Dylan was outstanding. He calmed my and my husband concerns and provided a plethora of information. I no longer have to worry about finding a good plumber. Dylan will be my go to plumber every time.

Josh was professional, honest and personable. He diagnosed the problem and even after I had signed…read morea more expensive estimate, when he found the problem could be solved for less he let me know. Fast, efficient, and extremely knowledgeable. Highly recommended.

Incompetent Den of Thieves. They charged $750 to clear a drain that clogged the very next day and…read morerefused to return without an additional exorbitant charge. This is their "business model": try to charge over $1000 to snake a drain (we "negotiated" down to $750), then video the results and use it to pitch a $5000 dollar excavation job (that would destroy shrubs, not replace them, dig a trench, swap out a segment of pipe), even if all of that is not necessary to solve the problem. Take a look at the picture in this review, captured from their own video. They left the jobsite having cleared barely 1" inch (if that) of the 4" diameter pipe. That tiny black hole in the center is what they cleared, and all that junk above are roots that encroached into the pipe. Justin Connor, the technician, used a spade head to clear the tiny area but instead of changing the snake head to use a sawtooth root-cutter and clear more of the pipe following the video, he simply used the video to pitch the $5,000 job described above. When we talked to Justin's boss, somebody named Herman (last name not disclosed), they were completely dismissive, emphasizing they have no warranty; not one, single day. Avoid these guys like the plague. They are dishonest, incompetent thieves. The company appears to be owned by somebody named Tom Miller (ref: Georgia Sec. of State). ------------------------------------------- Update in response to owner Miller: "Once you have roots we stop"? Wouldn't it be ethical to inform customers of this practice before you take their money? "No ones [sic] sewer is worth a finger". What does that mean? These drains are not cleared by hand. Electrical snakes, their attachments and hydro-jetting are used. "There are a ton of things that we could use to remove the roots but in this case it wouldn't be cost effective." For whom? For YOU because it wouldn't enable you to take even MORE money from customers? "faking outage [sic]"? Nothing fake about it, Mr. Miller. How would you feel if a (presumed) professional took $750 out of your pocket and his "solution" failed the next day? "Hope someone else is able to service you." Someone else WAS able to do the job - clearing the tube completely -- with no excavation or pipe replacement. I think you make my argument for me. Thank you.

Great job explaining Problem & solution options. Kept us informed every step of the involved…read moreproject. Will ask for Joshua Lewis for future plumbing needs. Have used Panther for years - always dependable.

On time, trustworthy, excellent customer service and on the next level to make sure the customer is…read moreinformed on the technician assigned to you and what is being installed.

These guys are great. Real pros that know their stuff, and not afraid to do the real work. They…read moretook the time to understand the problem, did their investigation, very thorough and took the time to explain the issue. I am no plumber, but these folks are, and they were gracious with their time, and explained it all, and provide options, pros vs cons, best practices, and did not once pressure me to make a decision. Mark, Eddy, and Mike did a superb job. They had no bias, and gave me all the facts and options to make my own decision. At the end of the day, I feel like I can trust them. Real pros. Arrived when they said they would, did what they promise and even more. Fantastic experience. If you want a plumber you can trust.. look no further.

Jeff replaced my water heater that went out. He was very professional and thorough and I'd…read morerecommend him to anyone needing a plumber.

I could not get a hold of my regular person so I used quote through Yelp and he was the one from…read morethem. My water heater of 20 years gave out and needed replacement. I also had rather small 28 gal tank so I wanted to upgrade to a 47 gal. so I can finally fill bathtub and take a hot bath. 28 only filled half way in my tub. He gave me a quote over the phone and he was able to come the same day I called and did the job quickly. I had the several quote from $1500-$1900 he came in the middle. (Includibg tank and installation for electric water heater 47 gal. rheem pro) Though he did not have any review on yelp but there was a really good review on google so I took a chance and glad I did. He is a master plumber. My regular plummer called me a few days rater and told me I paid exactly he would have charged for the job. He is professional and nice person as well. you will not regret your choice.

Amazing! This company is great through and through. I have been using them over 10 years and I've…read morealways been a satisfied customer.

Had Discount Plumbing & Repair come out for a small issue at my place. The technician showed up on…read moretime and explained what needed to be done, which I appreciated. The repair itself was handled fine, but the final cost felt a bit higher than I expected for the size of the job

I literally called around 9am on a Sunday for a clogged drain and Brandon was at my house and had…read moreeverything done by 11:30am. After dealing with flaking plumbers, plumbers that I literally had to call back because the work wasn't completed properly, or even plumbers that brought their toddlers to work with them . This was a very pleasant experience and already gave out his number to everyone I know.

Brandon helped me out with a kitchen faucet replacement. Couldn't be happier with the result…read more 100% recommend.

Had Cory from Northwest Plumbing to come out for warranty work on a wobbly toilet. it was loose…read morelose toilet bowl bolts. The service from the original call to the pre-arrival text and the in house work quick, effective and above and beyond our expectations. not only did he tighten the bolts he spent a few minute on a smelly plumbing item that has baffled us for months. A sewer odor that came and went from inside the cabinet of our kitchen island. On any given day it was all over the house. We called the builder earlier and they deflected us stating it will eventually go away. Today the odor was not as strong as usual but Cory quickly sniffed it out and diagnosed it as a "studor" valve. A new one on me. He is knowledgeable on both plumbing installation and repairs. He explained how the valve worked in islands to seal vent odor in, yet allow the line to vent and did a quick valve replacement. He gave us the gift of better smelling. Above and beyond the simple fixing a wobbly toilet bowl. So far working with NW Plumbing and Cory in particular has been great. 5 Stars and more!

No integrity. I specifically asked him via text, two questions…read more What was your hourly regular rate and what was your over-time rate? He text me back his regular rate-$150. over-time rate-$200.00 He failed to say he charges a minimum of two hours. He worked for 17 minutes and charged me a senior $472.50 Simple outrageous.

Called Quick Action & they came out right away for an estimate, 3 other companies gave estimates as…read morewell. But, I've used them in the past & 1 other company but they came in on budget & were in & out in a bit over an hour. Thanks Quick Action

Really happy -- fair price, and they honored their estimate even after a few months. Willy was…read morereally professional and did quick and effective work, explained the work really nicely.