Came on time Fix the problem and no surprises Unit was a crawl space in the attic, cleaned the area ,replaced filter. Job well done. read more

Supporting business in unincorporated Ukiah that is on list to be incorporated into stricter ordinances and higher cost to conduct business. This company was great! I don't have enough great things to say about my experience. I went through the Yelp professional to request a Air Conditioner repair search and contacted Katie, they were first and fast to offer a bid and was reasonable. She called on the following Monday right at 8:00 AM, scheduled between 9-12, help was here at 9:30 and repair was done before 10:00. So very helpful and knowledgeable. This family business is in unincorporated Ukiah and about to be annexed into the city, so happy I was able to support this family business as they prepare for higher business fees and sales tax and restrictions on how they conduct business. I hope they survive another day, would contact them again if needed, read more

Reliance Enterprises HVAC - Contact for this trustworthy and awesome businesd - Heating & Air Conditioning/HVAC Near Me - Ukiah, California

Best experience I've ever had. Reliance came out same day I called. Quickly determined what was wrong, immediately fixed the problem, explained everything to me, let me ask questions. And didn't take advantage of of my lack of knowledge & was the most reasonable fee. Great experience. Highly recommend read more

We are in the middle of a heat wave and our AC wasn't working well. I called Reliance and explained our problem and Blake said he could come out today. (It was a Friday.) He came at about 10 am and was able to diagnose and repair our problem in short order. It's hard to find service like this these days and this isn't the first time Reliance has helped us quickly and reliably. We recommend Reliance HVAC highly and will never go any where else for repairs or replacements. read more

Many times I found their workers left units open, panels uninstalled, parts scattered on roof after "repair". One time they were called to repair an older unit. The tech took one look and said the unit was too old for repair and insisted we buy a new unit. I replaced the fan motor myself and it worked just fine. They replaced a rooftop unit and left gapping holes on roof. They act like they are the only game in town because other companies are too busy to respond. You have to check their work every time. read more

Response to our service request was quick via text and our appointment was set in a few minutes. Service was completed as scheduled within an hour of the start of the appointment and included a part replacement. Would call Reliance again if needed. read more

Wow. Please do not use any other HVAC service. Everyone says they rarely write reviews. Well, I don't usually either. I am disabled and live on a fixed income. I have a severe autoimmune disease that gets worse with heat. So my A/C stopped working. I am panicking because my health will go downhill without cool air and I could have a heart attack. I am new to the area and didn't know who to call. Someone referred me to a business that was fairly new, and I used him (single owner). After spending 20 minutes looking at some things on my A/C, I was told it was dead and I needed a completely new A/C. He also told me I needed to replace my furnace as well or the new A/C would be too powerful for the old furnace. I was given a quote of over $7k and pressured into making a decision. I went back on yelp and put out a request for a second opinion. This is when the SUPERMAN of the HVAC business, Reliance Enterprises, messaged me they could come by the next day either in the AM or PM. YAY! Fast forward to the next day, and Lee from Reliance Enterprises shows up with his gear, on time. I tell him what is going on and he reassures me how many years he has been doing this (20+). After spending at most 10 minutes to first test if the "contactor" was working, he figured out the problem. The contactor was dead. He put in a new part that cost only $35. He saved me $7K. The other company run by one person told me they had tested the "contactor" and it was fine. A complete lie. I was shocked someone would take advantage of me so horribly. So PLEASE, if you have any A/C or Furnace issues, don't call anyone else but Reliance Enterprises. They have been around for 50 years, family-owned. They are trustworthy, honest, and full of integrity and I will use them for as long as I live in this area. THANK YOU RELIANCE FOR YOUR AMAZING WORK AND PUTTING FAITH BACK INTO MY HEART. YOU ALL ARE ALL INCREDIBLE THANK YOU FOR HELPING ME YOU DESERVE 10 STARTS!! Kristin (Ukiah) read more

In January 2022, Reliance Enterprises HVAC tech responded to the problem of my heater not coming on or quitting suddenly and replaced the mother board for over $800. However, the problem continued intermittently until I was without heat most of the time between October and January '23. Lee at Reliance would not respond to my frequent messages that Katie said she would pass on to him about the on-going malfunction despite his costly "fix." The one time he finally did call me back, he said, "I just don't think I want to come back to work on your oddball system." My system was six years old--a Bryant, standard in the industry, and anything but oddball. My electrician Trino Hernandez saw my post of woe on Fb and called me the next day. On that late afternoon after they had all worked a full day, Trino showed up with his team member Eric, and Manuel (Manny) Lopez of Next Generation Heating and Cooling. Manny identified the problem within minutes: a malfunctioning inducer motor. He called to order a new one in Santa Rosa, drove down early the next morning to pick it up, and installed it for me in less than a half hour. All my gratitude to Hernandez Electric and Next Generation Heating and Cooling, and my warning to anyone considering a call to Reliance Enterprises. read more

Blake did a great job diagnosing and fixing our A/C issue. 2 collapsed ducts prevented air flow to half of our recently acquired home in Willits. Super nice guy and very competent. Would definitely recommend for any A/C and heating related problems. read more

My air-conditioner went out yesterday called reliance and they were here this morning. Had part on the truck and had it up and running within 15 minutes. Great service...great employees. Will get my business from here on out. read more

Our AC quit working yesterday and we were in a panic as it was 91degrees in the house by 630 pm. I called Reliance this morning at 8:15 and he was able to fit me in between appointments. I forgot to get his name, however, he was extremely knowledgeable and friendly and knew exactly what was wrong and was able to replace the part in minutes! I rate them 5 stars across the board. Thank you, Reliance! You have now gained a new and happy customer. If you are looking for exceptional service, give them a call! read more

Blake & Katie always deliver exceptional service, they are prompt and reasonably priced. I had my water heater, heater, and AC checked out and fixed. read more

Air conditioner failed in the middle of summer. After calling Reliance, I was greeted by friendly office staff who reached out to Lee, who called me at 10am and was at my home an hour later. He was professional, upbeat, and knocked out the diagnosis and repair in half an hour for a very fair price. I highly recommend them. read more

When I call, they are very cordial. Willing to work with my schedule. Given that I have used them for many years they usually have the part that is needed, without ordering. If they do have to order, they are quick/efficient with the process. The technicians that come, are fully knowledgeable and have a smile. It is truly a pleasure to have such a down to earth person work on my ac, given that I have had a corporate company work on it before. It is nice to not be a number, but rather a costumer. Thank you reliance! -stay reliable! read more

The technician came out to give us an estimate, an we were pleased with his professionalism. He called later and left a message with a quote. In trying to call back, the office number in Ukiah says the number we called is not good, the tech's number is not his, and no one answers at the Willits or Lakeport numbers. And I noticed on the card there is no license number. Very concerning. read more

Thank you for excellent and fast service! Friendly, responsive, professional, efficient and great value. We appreciate the way you take care of your customers! read more

Great service will definitely use again and recommend for all your Heating and cooking needs. I called due to my A/C unit leaking and not working very well. They showed up same day I called and fixed the problem quick. Definitely the company to call if you need HVAC service. read more

I'm very happy with this company. Jim was quick and efficient. He worked around my schedule to get my furnace fixed fast. Would definitely recommend read more

Could not believe the service and speed as to which it was delivered. I contacted Reliance when my central cooling failed. The tech responded the same day and told me that a part had failed and he would need to order a new one. Within three days the part had arrived,the tech replaced it, and left without even me knowing they were there. Two trips, time to replace the part, and the cost of the part itself and the cost was still very reasonable. My central air conditioning is back to working like new. Can't say enough about the great service I got from these great folks. Thank you for your outstanding work and the speed in which you got it done read more

Reliance is well named. They have cheerfully nursed along our aging furnace for many years, at reasonable rates. Today in 108 degree heat they did a six hour turnaround after my morning phone call, getting the equally "vintage" AC up and running. Everybody - office staff on phone, tech staff on phone or home visits - always patient, cordial, and professional. read more

Reliance enterprise was so amazing to work with. Katie was very sweet and helpful on the phone. Blake was at our house and had the problem fixed in no time. He was also very helpful. I will definatly use them again if needed. read more

My furnace went out. A technician showed up 20 minutes after I called. They came out to fix it within minutes of getting the part. Katie, who answers the phone was great to work with. Wonderful company. read more

Our air conditioner went out last night, thought it might need to be replaced. I had a big party planned at the house the next night and I was worried I was going to have to cancel. Called Reliance at 830am, they were here by 930 and had the problem fixed by 945. He had the part he needed on the truck and we were up and running before the heat kicked in. Our AC is getting old and will need to be replaced soon, I'm sure, and Reliance will definitely be the ones I call to do it. Thanks so much! read more

Called this morning when my furnace stopped working. Katie answered the phone and said they would be here in the afternoon. At 2:30 the technician arrived, fixed the problem within 10 minutes. Prior to my call to Reliance I called Redwood Heating and Cooling since I bought my HVAC from them, I was told that the soonest appointment was 12 days out, even when I told them my 86 year old mom lived here as well. If you need help call Reliance Enterprises. read more

Our air conditioning went out and they got to us quicker than we thought. It was a very easy fix and we even got some air conditioning tips. They are also very very nice and respectful! Thank you Reliance! read more

Only call for service if you want to be overcharged (someone spending several hours on something that could have been completed in less than an hour) as well as charged for driving time. read more

Amazing service! Very knolwedgable and friendly! I would recomend them to anyone! They have been able to fix every heating and cooling problem I have ever had! They also perform the service to keep my AC in great shape! Awesome group of technicians! read more

I recently had reliance come out to fix my furnace and was told I needed a new switch.They returned a week later with the new one and had it installed in 15 min. I was given a bill for $586.00 and was told that the coast of the switch was $175.00.I found the same switch #R8184G4009 for $59.99 on the internet. You do the math. read more

At midnight of the day we moved from Redwood City into our new home in The Rivieras, Kelseyville, CA we turned on heat and smelled burning smoke...called fire dept who were there in 3 mins and located the outside furnace as the problem - they shut it down. Neighbors said to call Jonas, rep came out, never even looked inside the furnace and quoted $5,000 for a new one - charged us $139 for the visit!! Called Sears who examined our Day&Night heat/air conditioner for $89 and said "call Reliance in Ukiah".. they're your Best Bet! Thank God we did... Katie was terrific - sent Lee who said we didn't need a NEW furnace or motor and brought a Motherboard to replace the one that had burned out! - cleaned the whole thing, stayed an hour running all systems and billed us only $447 on our VISA!!! They are Ethical, Professional, and Truthful! Don't even bother talking to anyone else - and NO they did not charge a Travel Fee - they waived it as they combine dates of service with jobs they had in Kelseyville! read more