Well I'm speechless!…read more I called to schedule a service on my mini- split - the louvers were no longer adjusting. Unit blew cold - no other problems. Bought a new remote thinking the old one had worn out. Fast forward Terry called back - in 10 minutes! Remarkable. I explained the symptoms. He asked me to go to the electrical panel and throw the mini-split breaker. I did - and just like magic everything works! What a guy!!!!!

Great experience using The Climate Co.!! great…read morecommunication through the whole process. Weston was so nice & quick in fixing our ac unit. definitely recommend! Thank you!!

Our a/c unit was not working. I went in and made an appointment, which they were actually able to…read moresqueeze us in a day early. Turns out our unit was shot. Got an estimate and an eta of 2-3 weeks. It was on the low end of that estimate at about a week to a week and a half. Had prepared to go over estimate, but did not. Staff is friendly and obviously prompt. Thank you!

Excellent service! Our ac went out right before the 3 day holiday. When I called they said they…read morecould have someone out after the holiday. They called back a few hours later and said they could have someone out the Friday before the holiday due to an opening, so great! Cory the technician was great. Very thorough and had us all fixed in less than an hour. Reasonable pricing and they know what they are doing. 5 star service 100 percent!

Best experience I've ever had. Reliance came out same day I called. Quickly determined what was…read morewrong, immediately fixed the problem, explained everything to me, let me ask questions. And didn't take advantage of of my lack of knowledge & was the most reasonable fee. Great experience. Highly recommend

Came on time Fix the problem and no surprises…read moreUnit was a crawl space in the attic, cleaned the area ,replaced filter. Job well done.

After a site visit from the tech and our interest in a whole house fan cooling system we were told…read morethat a cost estimate would be provided with in a few days . However it's been almost three weeks and no estimate or any communication from the company. Therefore we decided to move on to another reputable company. Read the reviews before doing business. This is an addendum to my previous review pertaining to this company. After a meaningful dialogue with the business, I found that there was a error in communication, and the company has apologized and has rectified the situation. I am grateful for their sincerity and fairness in their response. Given the new circumstances I would give this company high value in service and responsibility. I would recommend AC&R Services as a reputable company.

They rescheduled the install 3 times . When they finally showed up the installer was extremely rude…read moreand unprofessional. 3 days after installing new ac unit .. I noticed my whole attic was flooded . They installed the emergency drip pan incorrectly and never cleared the condensation drain pipe . They caused over $150k in damages . The owner Seb promised he would make it right and he won't respond to Texts and forwards my text to his insurance . My home now has visible mold and lots of water damage , it's unlivable .I would highly recommend not using this company . They will lie and do sloppy work. . They do not take pride in their work whatsoever . They'll send ex convicts with attitudes to do the install improperly . Then breach contracts to fix it. Tell your insurance to hurry up with the settlement check Sebby !

Fast, friendly, very efficient. Oswaldo fixed the AC unit in less than 45 minutes...had both parts…read morein his truck! Definitely the folks to call!

What a surprise to receive a telephone call from Comfort Air on the 4th of July responding to our…read morerequest for assistance. The technician swung by and reprogrammed our thermostat in about 15 minutes. We had planned on next week. Above and beyond good customer service. Thank you! Five star rating!

I first encountered Tyler's exceptional service when he arrived to repair my AC on the 4th of July…read more I was prepared to wait given the holiday, but his commitment to resolving the issue immediately was impressive. After a thorough inspection, he provided a temporary recharge that kept the system running perfectly for nearly a year. When the unit recently began acting up again, Tyler honored the warranty and returned to troubleshoot. When the initial fix didn't hold, he returned a third time--at no additional charge--to perform a final diagnostic. He concluded that a replacement was necessary and provided a very fair, transparent quote. Having worked for a contractor in Marin for years, I have high standards for tradespeople; Tyler & Mikayla's integrity, professionalism, and dedication to customer service are unmatched. He is now my sole recommendation for HVAC work.

Mountain House Mechanical was excellent from start to finish. They gave me a straightforward,…read moreno-nonsense estimate, recommended the right equipment for my situation, and didn't try to upsell anything I didn't need. It was refreshingly professional. Scheduling was fast -- they were able to install my new heat pump in less than a week. The crew showed up exactly when they said they would, worked efficiently, and finished in the time frame they promised. No surprises, no drama. Because a heat pump behaves differently from my old gas heater, I wanted a few adjustments after living with it for a bit. Tyler came back out, listened to what I was experiencing, made the tweaks on the spot, and dialed everything in perfectly. Great communication, solid work, and excellent follow-through. I wouldn't hesitate to use Mountain House Mechanical again.

We've used him a couple of times, in different homes. He is prompt, thorough and very…read moreknowledgeable. He's also very fair and we always know that we can trust his advice and that he's doing right by us, unlike other contractors. He doesn't live close to our area, but will make the drive even on a weekend. Definitely will recommend him to anyone.

Kobe Taylor is a great technican and A/C installer. I contacted him about installing a split type…read moreair conditioner and heater, we made an appointment, he showed up on time, with tools ready and as well as a smile and joke ! He works quickly and got the job done with my total satisfaction. I definitely recommend Kobe!

If there were 10 stars that's how I'd rate Tony's precision work! If you have a task but not sure…read morehow to go about getting it done, then Tony's the guy you need. He's truly a creative genius master at what he does with excellence.. and his shop is impeccable (: i needed a custom wood stove pipe replacement section, but I wasn't sure how to take the measurements to get the accurate cut and crimping needed. His easy going nature and excellent communication, while drawing simple pictures for me, made it easy to understand. (: It worked.. the pipe fit perfect, and I'm warm again, thanx to Tony!

We thought that PG&E was doing a control of our air conditioner. After calling last night and…read morefinding that not to be the case, we called early this morning for a service to fix our compressor. They were able to send a repair person out today. After a quick check of the system they found a simple part had gone bad. Replacement was quick anf the AC is working great again. Very nice and caring employees!

On Thursday December 11, the day of the big Northern Cal. storm, my furnace went down. I needed a…read moreFurnace Draft Inducer/Exhaust Vent Venter Motor, which is a small component (but critical ) to the furnace. I called many furnace places and was told I'd probablly get it faster buying it online. Amazon's expedited shipping 3-5 days. The house was very cold. I decided to make one more call to Roberts Mechanical and Electrical Inc. Didn't know anything about them. A very kind women answered the phone and when I made my inquiry, she promptly connected me with Tom. Tom was concerned about my predicament and informed me that he was in his Santa Rosa office and offered to quickly call and see if his supplier could get one to me by the next day. He called back right away to inform me that he could get one to me the very next day, quoted a price and said that since he had to temporarily pull his crew out of Ukiah (due to the storm) to help in Sonoma County, I would have to drive to Cloverdale to pick it up at the technician's residence and would this be O.K? We agreed. He took down my name and address and said that he would send me an invoice. I am very, very happy. His technician called as promised, we picked up the part, and the house is warm. Wow! He didn't know who I was, but didn't even ask for money upfront. He went out of his way to rapidly take care of me. Frankly, this is truly 5 star service. I highly recommend this company.